The request stayed in my history after I left the payment screen. Later saw the matching amount at the bank, reassuring having both entries available when I checked my first withdrawal on this site.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you for this, Support agent Oliver explained my payment record in a private message. The wording was a little formal, but the directions helped me find what I needed. I could check the receipt a... See more
Thank you team, returning to my regular table was enjoyable, though the update notice above it was a bit lengthy I skipped through and liked playing the cards Happy to find that familiar game during... See more
Woke up to the approval mail at 6:40 on a Wednesday, the money followed on Friday, €410 from the pirate slot. I had gone to bed assuming they'd want a document. They didn't. The only document I ever g... See more
Company details
- Casino
- also in
- Betting Agency
- Bookmaker
- Gambling House
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Snatch propose des machines à sous, des jeux de table, des titres instantanés et des tables avec croupiers en direct sur une interface adaptée aux ordinateurs et aux mobiles. Le pack de bienvenue présenté peut atteindre 450 % de bonus et 325 tours gratuits sur plusieurs dépôts éligibles. Des offres de cashback, des tournois, des bonus de recharge et un programme de parrainage peuvent également être proposés selon leurs conditions. Snatch est exploité par Goodwin N.V. sous une licence de Curaçao. Cette licence n’est pas un agrément de l’ANJ et les jeux de casino en ligne ne sont pas autorisés sur le marché français. Jouez de manière responsable.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got to the bonus feature on Starburst…
Got to the bonus feature on Starburst and everything froze with about 5 spins left. After I restarted, the game said it was done but my balance hadnt changed from before the feature started.
Put money in yesterday and it's not…
Put money in yesterday and it's not showing in my account. Support told me to wait 24 hours but that was already 24 hours ago. No help at all, just going in circles with their responses.
I hit the bonus feature on Gonzo's…
I hit the bonus feature on Gonzo's Quest and the game froze with multiple spins remaining. After reloading, it said the round had finished but didnt credit me anything extra for it.
My deposit went through on my bank…
My deposit went through on my bank statement but the balance here shows nothing. Contacted support at 8pm and got put in a queue for 45 minutes before they closed the chat window. Didnt even respond.
I put in a deposit restriction and kept…
I put in a deposit restriction and kept playing because I thought it was active. Turns out there was a delay nobody mentioned. Only found out when I checked my account balance.
Tried to cash out 200 pounds and the…
Tried to cash out 200 pounds and the site said it would take 2 business days. That was 8 days ago. Live chat told me to wait longer but wouldnt explain what the actual hold up is.
Tried to apply a deposit limit and the…
Tried to apply a deposit limit and the control page said it was done but money still went through. Took them a day to actually enforce it after I complained.
My spending cap showed as confirmed but…
My spending cap showed as confirmed but didnt actually work for 72 hours. The cashier should have been clearer about this delay happening in the first place.
My deposit cap was supposed to go live…
My deposit cap was supposed to go live immediately according to the help section. Took 48 hours to actually work. Wasted money in between because I thought I was protected.
Requested funds back and they said…
Requested funds back and they said couple of days. That was 10 days back. I've messaged support twice and both times they just repeated the same generic response about processing times.
Love the games here
Love the games here. Cashout took 3 days last time which is longer than usual, support said it was the bank side. Arrived anyway!
Dog walk at the Amsterdamse Bos
Dog walk at the Amsterdamse Bos, bench, the candy slot. €170, cleared Thursday. Fair casino. The verification photo upload wanted three tries on a cloudy day, as if daylight was a requirement.
Four quiet wins this month
Four quiet wins this month, all paid on time
I chose which emails I wanted and…
I chose which emails I wanted and returned to check the preference afterwards. The selection was still there. Feels good having that simple account choice work the way I meant it to.
The history page needs bigger date…
The history page needs bigger date text. I had two withdrawal requests and wanted to tell them apart, enlarged the screen to read which was which. My latest €88 transfer arrived correctly at the bank, so I was pleased with the payment part and would simply like that page to be easier to read.
Nice casino
Nice casino, my ID photo was rejected for glare and the second try went through a day later. A warning about glare up front would help. Since then 2 payouts, both within 48 hours. Slots are good
Thank you team
Thank you team, returning to my regular table was enjoyable, though the update notice above it was a bit lengthy
I skipped through and liked playing the cards
Happy to find that familiar game during another little visit here
Cashback hit my balance for sure before…
Cashback hit my balance for sure before I logged out and I stayed on for a while, with one small issue.
The cards were clear to read n a few…
The cards were clear to read n a few successful hands made this table a fun choice!
The €132 bank request was paid the…
The €132 bank request was paid the following afternoon, I recognised it in my account without opening the game again. Happy to get that part of my balance out after finishing the planned session
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
