Frame My TV Reviews 197

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The frame is amazing. Really made my Samsung Frame TV look like a picture. My guest love the way it looks. The reason why I gave it 4 stars is because the company needs to make the necessary adjustme... See more

Company replied

Rated 4 out of 5 stars

We had a wonderful experience using Frame My TV. We have used Frame My TV on a few different occasions for clients who have requested mirror TVs. Frame My TV was able to answer all of our questions in... See more

Rated 4 out of 5 stars

Frame My TV was easy to work with. They delivered the product in a very timely manner. We encounter no issues with the installation. The only caution is that if your TV has a face mounted IR receiver... See more

Company replied

Rated 5 out of 5 stars

Amazing absolutely amazing! I install audio visual systems for a living. That being said what Frame My Tv offers is head and shoulders above any other option out there. Don't be fooled by TV co... See more

Company details

  1. Interior Designer
  2. Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

Frame My TV is the leader in television concealment solutions from TV Frames, to TV Mirror and even motorized TV Art Covers to hide your TV and make them decorative part of your home decor. We put the power in your hands to choose every option for your custom solution and from there its custom made-to-order in the Boston area and shipped directly to you for an easy installation. Visit us to learn more today and to design & price yours directly on our website.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys were amazing!

The online selection tool was great and once I received the frame, I did have a few questions on the install. I called on a Saturday at 11am and immediately got an expert on the line who was able to help me with a few of my questions (I'm not very handy).

PS The mirror frame looks amazing!

31 March 2016
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for the kind words. We really try our best to be as readily available as possible.

Rated 5 out of 5 stars

Highly recommended.

Very helpful when needed. Excellent product and very good workmanship. Delivered on time. Highly recommended.

30 March 2016
Unprompted review
Rated 5 out of 5 stars

Great!

Excellent, very helpful, easy to deal with and delivered on time.

28 March 2016
Unprompted review
Rated 5 out of 5 stars

Great to work with

I have used Frame My TV for two different projects and think that they are not only perfectionists but extremely pleasant to work with. On both projects they have more then exceeded my expectations. I would certainly use them again when I need them.

24 March 2016
Unprompted review
Rated 5 out of 5 stars

First rate all around.

I spent quite a bit of time researching various options to TV frames. Some were quite cheap, but the quality was horrible. In my opinion, a TV frame is meant to integrate your TV into a quality living space and not a game room. For that purpose, there really isn't another option other than going with quality. There are really only two companies out there with quality TV frames. Look close and you will see that "Frame My TV" has the edge on the competition. They also took great care in taking my order and customizing every detail. The finished quality was truly first rate. Communication was great, and the prices very reasonable. You will regret going cheap with an item like this.

24 March 2016
Unprompted review
Rated 5 out of 5 stars

Made the frame look like the dresser

I started as a brain storm, but the transformation looks amazing. Our friends want the same thing. I am very happy to tell them where I the main part.(THE GLASS).
thanks to the folks at Frame My TV

23 March 2016
Unprompted review
Rated 4 out of 5 stars

would be 5 stars

but calling twice in the same day is rude, I know you want a review but really I have a business to run

22 March 2016
Unprompted review
Frame My TV logo

Reply from Frame My TV

We greatly appreciate your review! We apologize for catching at a bad time with our follow up call to ensure your satisfaction with your purchase. It appears that our first attempt there was a problem with our phone system and we needed to re-attempt our follow up call. We have notified our IT department of this issue and are terribly sorry for any inconvenience we may have caused.

Rated 5 out of 5 stars

I highly recommend Frame My TV!

Frame My TV offers an amazing well built product. They have a great selection of different frames and glass options ensuring a solution for everyone.

18 March 2016
Unprompted review
Rated 5 out of 5 stars

Awesome solution!

We wanted a formal living room look but still have a TV. Using Frame My TV gave us the perfect solution. Thankfully, we were in the middle of a major remodel so we had a carpenter already onsite. Buying the complete package from FMTV was out of budget for us, but we found by just buying the glass, our carpenter was able to make us a custom frame that matched all of the other finish work in the house. If money is no object, save yourself the trouble and order the full package. Easy ordering, great customer service, and the shipping is FANTASTIC! They take a lot of care to ensure your piece is shipped safely!

18 March 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

This company is fantastic. Very helpful on the phone when trying to figure out what to order and just as fantastic when your order is ready.

Both Randy and Kevin were so helpful and knowledgable that it was a pleasure to do business with this company. Would definitely order again if the need arises for another mirror/tv.

17 March 2016
Unprompted review
Rated 5 out of 5 stars

Dinner And A Movie

For several years I've had this idea to frame and mount a TV in my dining room, either for streaming movies or viewing photos during family dinners. Kevin and his crew helped me make this a reality! I got my TV up on my dining room wall and it looks fantastic! Their support through the installation process was some of the best customer service I've ever received any where-- they were fully committed to helping me figure it all out from the ordering process to the installation. I'm sure we will be ordering from them again in the future.
Can't wait to host our first Dinner And A Movie: Italian food w/The Godfather!

31 January 2016
Unprompted review
Rated 5 out of 5 stars

Delivered as promised

Delivered a quality product as promised

22 January 2016
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for reviewing us, but we think you may have accidentally selected 1 star as this doesn't appear to align with your positive comments above. Please let us know if we did something wrong or if you wouldn't mind correcting your start rating we would greatly appreciate it. If you need help, just give us a call.

Rated 5 out of 5 stars

Terrific service and product

We have been totally pleased with the look and performance of our TV frame as well as the technical advice and service we received throughout the process

10 December 2015
Unprompted review
Rated 4 out of 5 stars

Love it!

Best thing ever if you want a tv in your living room but don't want it to look like a big ugly Tv on the wall! Beautiful. Only slightly annoyed with the repeater as it does not work all that well...

9 December 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for your review ... Though we are troubled to hear you are having some issues with the IR repeater as this is extremely rare. In the instances where this has occurred, it's almost always related to accidentally placing it in the wrong position or lots of interference from other electronic devices. If you need further guidance please give us a call anytime. We're always here to help as you know.

Rated 5 out of 5 stars

LIve Nation - Indianapolis

had great customer service - worked with Kevin. Ordering two (2) items for our newly renovated VIP Room. If they are not the focal point of the room, they are an easy #2. they are beautiful and i have referred a few of our other venues to check you out.
My wife also has demanded that we need this now!

2 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent quality and great service

I own an audio video custom installation and integration firm that caters to the top income segment of the economy. We have been using products from Frame My TV for several years in our projects. Especially with interior designers. Every order we have placed with them has been handled with personalized care and attention. The fit of the frames to the TVs has always been near perfect. The quality and construction of the frames is excellent as well.
They strive to always ship on time. Our customers have all been proud of there TV frames and it makes an excellent center piece for their rooms.
The motorized art system works smoothly and finish of the system with the art either up or down is excellent. We especially like to include the sound bar inside the frame and artwork. This makes for a truly stealth installation hiding both the TV and speakers.
The TV mirrors are great for both bathrooms and living rooms. They have specific units for each application. Unlike other companies you can add the mirror to your own TV and create a custom look while saving thousands.
I highly recommend Frame My TV for their TV frames, TV mirrors and motorized artwork. You will not be disappointed.

29 November 2015
Unprompted review
Rated 5 out of 5 stars

this is the way of the future!!

Amazing service and knowledge love working with them!! Their products are the way of the future when it comes to installing TV. It's always a pleasure dealing with them!!!

27 November 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

Wish I could put 10 stars.
Kevin and team were amazing in supporting me in my custom project

27 November 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look