Fragnet Reviews 149

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

Update* Support have reached out to me after the poor service given, with the intention to correct their mistake, this is good but alas not enough to return me as a customer. For that I w... See more

Company replied

Rated 5 out of 5 stars

In my opinion, the best server provider. The big plus is that the servers are also available in Finland. Absolutely important and when no one else offers such good game servers in Finland.... See more

Rated 5 out of 5 stars

Hosting multiple Farming Simulator 25 servers with Fragnet this March. Aiya from the support team has been a huge help since then as I had issues with my mods causing crashes. She identified somehow... See more

Rated 1 out of 5 stars

I’m going to be real. 24/7 Support is not true. I’ve been unable to access the client area after paying for the service so I can’t even access support. Sent messages on twitter and Facebook to try get... See more

Company replied

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3.7

Average

TrustScore 3.5 out of 5

149 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Server Provider!

Have had close to 0 issues with my server and when I have had a minor issue my tickets have been answered and solved within minutes! Has been a awesome experience with my FS22 Server for over 3 months, thanks to Fragnet!

23 July 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased a farming…

I recently purchased a farming simulator 2022 dedicated server. I have to say it hasn't been without its issues but the support team have been fantastic. they are responsive and were able to fix all my issues. Its nice to see a company take care of their customers like Fragnet does. I originally created the server in Chicago and when I ran their latency test it showed Atlanta as the better choice. it was as simple as selecting a drop down and clicking a button and now my server is in atlanta at 1/2 the latency. Great job fragnet!!!

2 June 2022
Unprompted review
Rated 5 out of 5 stars

From Russia with love!

I have more than 3 years of experience with Fragnet Network. Fragnet is good place when you have big gaming community. When you need not just a game server, but a platform where you can do whatever you want with your game servers. These guys will give you every comfort they can within the limits of what is possible and their agreements.
Fragnet is also a great place for resellers. I have a lot of experience with global providers and these guys are number one.

21 May 2022
Unprompted review
Rated 5 out of 5 stars

Fastest support response times ever

Fastest support response times I have ever come across. Their support team is also very patient and kind. Fragnets services are also top notch, nothing to say really, fast support means very few problems.

10 April 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Server running as expected. An issue that appeared after approximately one year has been resolved within 10 minutes after sending a ticket to support.

13 March 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no questions about it. I've had a server running for a few months with little to no issues. Had a problem over this weekend, and I created a ticket for it. Within 30 minutes the issue was resolved with prompt reply from the support team. I am happy as can be!

13 March 2022
Unprompted review
Rated 5 out of 5 stars

Being of the older 'ludite' generation…

Being of the older 'ludite' generation I generally need help with IT stuff. Got to give it to them, they are quick to reply and so far everything has been relatively simple and quick. I only have a TS server for £2/month which I think is pretty cheap. Will say this though, I was charged an extra £3 cash fee by my credit card company so if you are considering using this firm I'd strongly suggest using another form of payment. Unless of course you couldn't care less about fees.

Edit: Just to be clear. I don't consider the cash fee I was charged to be an issue with Fragnet. I consider it to be sh1tty stuff from the card company. The warning was given because it happened and not a reflection on the company.

4 February 2022
Unprompted review
Fragnet logo

Reply from Fragnet

Thank you for your review! Someone from our team will attempt to reach out to you in order to verify why you got charged that extra fee as it is not something normal.

Rated 5 out of 5 stars

i recommend it

Nice , cheap server with good services added, easy to manage and nice performance, in case of some issue, always willing to help and very fast. love it

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Great Servers

Servers are affordable, easy to config, great user interface and the customer service is outstanding. Always willing to help and very fast.

1 February 2022
Unprompted review
Rated 1 out of 5 stars

SO bad website

SO bad website. Laggy and load a lot of time.... Never MORE!!

26 January 2022
Unprompted review
Fragnet logo

Reply from Fragnet

Sorry to hear that you were experiencing lag on your server =(
That's not normal. Please submit a ticket with us so we can investigate and resolve this matter!

Rated 5 out of 5 stars

So the team helped me over 6 hours to…

So the team helped me over 6 hours to get things to work for the server. This is the first time i have ever had my own server and they were very helpful and mostly swift sometimes responses are delayed but that happens . They did end up fixing the problem in the end ! well done and thank you bunches

20 January 2022
Unprompted review

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