Good customer service
I am still waiting for my order but the team at navimow kept me in loop and were great . I am sure when it arrives will be perfect
Thanks

Reply from Fr Navimow
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Navimow se consacre à la recherche, au développement, à la fabrication et à la vente de robots intelligents. L'entreprise s'engage à intégrer pleinement la robotique et l'IA dans notre quotidien, en proposant des technologies intelligentes d'entretien des pelouses qui créent une valeur durable pour ses clients du monde entier et en positionnant Navimow comme la marque leader mondiale de tondeuses robotisées sans fil. Sa gamme de produits comprend les séries i, H et X pour les particuliers et la série Terranox, de qualité professionnelle, pour les paysagistes, couvrant ainsi toutes les tailles de pelouses et tous les contextes. Première marque mondiale de tondeuses robotisées sans fil en volume de ventes au détail depuis deux années consécutives*, Navimow est présente dans plus de 40 pays et régions d'Europe, d'Amérique du Nord et d'Australie (données de mai 2026).
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am still waiting for my order but the team at navimow kept me in loop and were great . I am sure when it arrives will be perfect
Thanks

Reply from Fr Navimow
Facilité d'installation, parametrage de cartes simple, application navimow didactique.
The mower is impressive, but has it's quirks. It is a challenge to get set up and the yard mapped - a hair pulling out experience (similar to paying someone for a beating). The customer service repeats itself at least 10 times before they suggest other options. Ultimately, once going...your yard is impressive. Pro Tip: 1) Don't watch it mow, because it is counterintuitive. 2) Be ready with a weed eater/wacker for the edges and corners. 3) enjoy your leisure time - because it does an amazing job that you will be impressed with!!! Hands down, I recommend!!! (this is my 2nd year of mowing- going into my 2nd year of winter storage - there is no going back! It is too convenient)
Never received my garage.. returned to sender.. my robot arrived, the garage never did.
No idea where the garage is, DHL only received 1 package, so the garage was even never send.

Reply from Fr Navimow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.