Myprotein FranceReviews 

31,897
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I like your products but I guess tastes related I don't like the vegan protein in choco. Next time wont take a flavor. I still find it a bit expensive but they do offer discounts from time to time, so... See more

Company replied

Rated 4 out of 5 stars

The website is easy, my order was delivered without issue. One thing i would have improved is the estimation for the delivery, it came a couple days later than mentionned. I enjoyed the product an... See more

Company replied

Rated 5 out of 5 stars

Good products, best to choose proteins without flavors as I find the various tastes proposed to be too strong and sometimes artificial. Add quality cocoa or other natural products to adjust the taste... See more

Company replied

Rated 4 out of 5 stars

I've tried MyProtein. It seems easier to digest and causes fewer intestinal gases, although I find it less tasty than other brands.

Company replied

Company details

  1. Beauty & Well-being

Written by the company

Fondée en 2004, Myprotein® est le principal fabricant et fournisseur britannique de produits de nutrition sportive en ligne. Privilégiant par dessus tout la qualité de ses produits et son service clients et offrant un excellent rapport qualité-prix, la société a connu dès le départ une croissance très rapide. Au cours de sa brève histoire, elle a reçu plusieurs distinctions prestigieuses. La plus récente date de novembre 2009 : Myprotein® figurait sur la liste TIMES Fast-Track des 100 sociétés britanniques ayant enregistré la croissance la plus rapide en 2009. Classée 21e, la société s'est fermement établie comme l'une des entreprises leaders du Royaume-Uni, tous secteurs confondus. Lors des National Business Awards 2009, Myprotein® a également été élue PME de l'année pour la région Nord-Ouest de l'Angleterre. Triomphant face à une très forte concurrence, elle a été distinguée pour ses performances exceptionnelles et sa philosophie d'entreprise. En 2007, Myprotein a reçu une autre distinction, décernée cette fois par la CBI (principale organisation patronale britannique). Elle a été élue Jeune entreprise nationale de l'année lors de la prestigieuse cérémonie des Growing Business Awards 2007. Nous sommes fiers d'avoir remporté tous ces prix et savons que nous le devons aussi bien à la fidélité et au soutien de nos clients qu'au dévouement et au talent de notre personnel. Nous espérons pouvoir continuer à dépasser les attentes de notre clientèle et à remettre en question l'approche conventionnelle de la nutrition sportive adoptée par tant de gens.

Myprotein (France) Details

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

32K reviews

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4.1

All reviews

(31,897)

2,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packaging

6 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

So good

So good
Fast delevery

13 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

Good quality but I hate the taste

Good quality but I hate the taste. Even though I try to mask it with chocolate, for example, the vanilla flavor is far too artificial and I can't bring myself to drink it.

4 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Good quality

I've tried MyProtein. It seems easier to digest and causes fewer intestinal gases, although I find it less tasty than other brands.

4 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 3 out of 5 stars

Products are still good but now there's…

Products are still good but now there's a lot of competition and the PRICING HAVE TURN CRAZY.

10 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Very good products at reasonable…

Very good products at reasonable prices,
Great customer support!!

17 June 2026
Unprompted review
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review. We truly value your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

It's a real pleasure ordering from…

It's a real pleasure ordering from MYPROTEIN. Quality products at low prices. Delighted to have known you for many years!

9 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review. We truly value your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 4 out of 5 stars

Good

Am happy with the products and the app. I have never returned anything so I don’t know the returning policy, but the little contact I had with the customer service was fast and professional.

8 April 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 1 out of 5 stars

DO NOT ORDER. QUALITY CONCERNS.

I ordered the same product numerous time when living in Ireland and Canada. Because I trust(ed) the brand I ordered an other pack of 5.4Kg prior my recent move to France. This time, the quality is a big big concern. I received a product that is tasteless, watery and looks susupicious. When sending a ticket to support with pictures and batch codes I am being told after days of waiting for a feedback and chasing them that "it's all fine". They didn't even bother shipping it back, they didn't even bother trusting a loyal customer. They just get your money and felt no concern I reported a quality issue. A (circa) 200EUR waste of whey powder I had to trash as it was obviously hazardous. First, they have lost a customer. Second, they have created a voice not to order from MyProtein. Third, I have serious concerns about their quality process and fear the same lack of professionalism relates to how they produce the whey. If they can't listen to a loyal customer who knows the product very well, would they even listen to the people who send warnings from the manufacturing site ? BE WARNED.

24 May 2026
Myprotein France logo

Reply from Myprotein France

Hello Beranger,

We are truly sorry to hear about your recent experience with our product and the concerns you've raised regarding its quality.

A message has been sent to your account.

Kind regards,
Liam

Rated 3 out of 5 stars

pros and cons

Some products are great, some products are mediocre. For the price, it's not always a good deal.
The delivery is usually good.

6 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Impeccable

Impeccable

30 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Nickel

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

29 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good products

Good products, taste good 👍

29 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 1 out of 5 stars

Ma commande a était mise à jour le…22 juin 2026

My order was placed on 06/22/2026.

And she was never delivered.

So, the after-sales service does not solve anything.

_ I restarted the order...

_ but it's the same problem

_ confidence is deteriorated. 06/13/2026 today and it's the same.

28 May 2026
Myprotein France logo

Reply from Myprotein France

Hello Mr Lahoucine,

Thank you for leaving your review.

I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Rated 5 out of 5 stars

Excelent quality of produt and fast…

Excelent quality of produt and fast delivery.

5 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Parfait !!!

29 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 4 out of 5 stars

Good quality

4 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

I have anything to say it s perfect

I have anything to say , I am very glad for my order, it is perfect

2 June 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

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