While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This company didn't send me what ordered , they sent me something similar with it cost half of the price that I paid for , I messaged them they said that the logistics company made a mistake . they don't want to refund my money. I mistake happens , but it's not my mistake , if it went to the wrong address , I wouldn't blame them for that.
Faulty headlamp and they are a nightmare to deal with , they think it is the battery and want me to purchase a new one, I don’t think so the item has been used 3 times and as nee do having to go through PayPal to claim my money back
I got a rechargeable battery from the company,the first time it lasted over 6 hours,2nd time it only lasted 2 hours and the the 3rd time under a hour. Emailed the company and they said they would give me $5. I payed £17.40. So then they said send it back but I would have to pay the postage to China.The battery is faulty just the company so STAY AWAY.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
