Fowlers Motorcycles Reviews 

154
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

If I could have put a zero star I would have .. I can’t even put into words about fowlers .. diabolical horrific service in the workshop .. my bike went in clean and in one part .. when I picked it u... See more

Rated 5 out of 5 stars

Fowlers service has been great from purchase, servicing and after sale support. My 2025 Bonneville front mudguard cracked so I rang Fowlers, Mark popped round to assess the damage then after a couple... See more

Rated 5 out of 5 stars

I visited Fowlers Motorcycle clothing department today on somewhat of a fact finding mission regarding airbag vest /jacket. This was purely to assess suitability, comfort, benefits... See more

Rated 1 out of 5 stars

Sales persons all too busy to speak to customers. Eventually interrupted conversation between 2 about last nights tv to ask about arranging test ride on used bike. Told only possible after paying £100... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Fowlers started life way back in 1926 when Frank and Alice Fowler first opened their cycle shop. The Great War had ended only eight years earlier and the General Strike was in full swing. The average wage was £2 a week and a new motorbike would set you...


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3.5

Average

TrustScore 3.5 out of 5

154 reviews

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3.5

All reviews

(154)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

My bike has been in for repairs and i…

My bike has been in for repairs and i was quoted 1035 to repair it and the bike back 4 days later.1 month on i still haven't got it and they have ordered parts without even calling me or give me a new price update.ive called 2-3times a week for updates.worst of all i was told 3 weeks in they got all the parts be ready the following day.the day came they told me i needed a new wheel which i was well aware of the week before,when i got the call i was told another 3-5 working days which has caused nothing but inconvenience and loss of work 4 days on im being told there waiting for a few parts.this is absolutely disgusting and i expected this from a smaller garage not Fowlers.i wont ever use fowlers for repairs again nor recommend them.

27 August 2019
Unprompted review
Rated 5 out of 5 stars

My husband and I went for a trip to…

My husband and I went for a trip to Fowlers, and of course a motorcycle caught our eye!! We were greeted by Ben Haines when we asked if he could bring a bike ( thee bike) out to sit on.
Ben was very courteous and knowledgeable without being over powering. We decided to have a test ride but not for over a week, he recommended a deposit to hold the bike as he didn't want us to loose it. The rest is history as Ben went through all the financial options and explained everything available. So to be honest it was as always a good service and we can't thank Ben and the team enough. We have bought a few bikes from Fowlers and the team has always treated us well.. Thank you Debbie and Paul Harmon

26 July 2019
Unprompted review
Rated 5 out of 5 stars

Purchased a 2018 Triumph Tiger 1200…

Purchased a 2018 Triumph Tiger 1200 explorer LRH after seeing it on line. Spoke initially with Mike who was extremely helpful with me as I live in Northern Ireland, few days later I telephoned again to ask some other questions and felt assured by Phil Howell that this was the bike I would be buying. Paid my deposit and a week or so later transferred the balance and flew into Bristol to collect . All of the staff from my arrival , car park guys , restaurant staff , clothing department and Mike and Phil in Triumph were attentive and courteous at all times. My dealings although brief was so easy and when I asked a question these guys were on it and answered immediately. Be happy to buy another bike from Phil or Mike at Fowler’s.ps thank you for the Mega breakfast . I made it up to Holyhead in good time despite the rain and love the bike.

18 June 2019
Unprompted review
Rated 5 out of 5 stars

Fowlers Worked to Make Things Right

I had difficulties caused by KTM electrical build quality which took my new Superduke R off the road for a significant part of the 2018 season. Fowlers were always efficient and pro-active trying to get things sorted out and trying to make sure I was a satisfied customer. My assumption earlier -- that they would be too big to care much -- was completely wrong. Finally they went the extra mile and fixed up a deal with KTM to balance the situation as best they could. I was impressed. Particular praise for the customer satisfaction manager (Sara Gubb) and Jo and Zoe on the service desk. (And of curse there were lots of good conversations with sales staff en route, while waiting for the bike.)

31 October 2018
Unprompted review

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