Fowlers Motorcycles Reviews 

154
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

If I could have put a zero star I would have .. I can’t even put into words about fowlers .. diabolical horrific service in the workshop .. my bike went in clean and in one part .. when I picked it u... See more

Rated 5 out of 5 stars

Fowlers service has been great from purchase, servicing and after sale support. My 2025 Bonneville front mudguard cracked so I rang Fowlers, Mark popped round to assess the damage then after a couple... See more

Rated 5 out of 5 stars

I visited Fowlers Motorcycle clothing department today on somewhat of a fact finding mission regarding airbag vest /jacket. This was purely to assess suitability, comfort, benefits... See more

Rated 1 out of 5 stars

Sales persons all too busy to speak to customers. Eventually interrupted conversation between 2 about last nights tv to ask about arranging test ride on used bike. Told only possible after paying £100... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Fowlers started life way back in 1926 when Frank and Alice Fowler first opened their cycle shop. The Great War had ended only eight years earlier and the General Strike was in full swing. The average wage was £2 a week and a new motorbike would set you...


Contact info

3.5

Average

TrustScore 3.5 out of 5

154 reviews

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No recent history of asking for reviews

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3.5

All reviews

(154)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Non existent complaints procedure.

I tried to complain about an item I was sold. I sent a number of reminders but got no response at all despite making a complaint as per Fowlers complaints procedure.
Very poor service.
The one star is for their great showroom.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a BMW 1250 GS

Purchased a BMW 1250 GS
I was looked after by James Bruno
I am in retail myself owning a car sales and cant begin to express how professional James was
He kept me up to date and went above and beyond any expectations i had with nothing left to chance
Defo Directorship quality staff
Truly mad it a lovely experience

Also Hats of to Louis in the clothing department who took care kitting myself and my partner out head to toe
He even ordered items in for us
People are quick to complain and not praise
Outstanding experience from start to finish
Also thanks again In love with the bike
KR
Dean

6 July 2024
Unprompted review
Rated 5 out of 5 stars

I have used Fowlers for genuine parts…

I have used Fowlers for genuine parts several times and have never been disappointed, I have been amazed at the speed of pick and dispatch though. Order sun eve, on your doorstep tues (uk mainland for stocked parts)
10/10 👍🏻

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Found myself in a really bad situation…

Found myself in a really bad situation on a Thursday night, bike got knocked over by a neighbour snapping the kick stand. The bike was due to be part exchanged on Monday morning. Fowler's had the part in stock with sat delivery available. Delivered nice and early sat morning allowing me to get the bike sorted in time. Much appreciated 👌

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service on parts from my Yammi. Not in country but they still arrived within a week. I am slightly biased as have had two bikes off them. Great service

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Excelent customer service …

I recently went to the Fowlers Honda team, Callum and Adrian could not have been more helpful, friendly and civil. A credit to the team and an example of exceptional customer service!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Instrumental in supporting my bike project

My experience with Fowlers has been nothing but exceptional. Their customer service is outstanding and they are quick to respond. I may even visit them to show them my bike they have helped me rebuild and see if they would like to use it for advertisement. It's realy refreshing to experience service above and beyond what is expected. Highly recommended.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

popped in today to get some new gear to…

popped in today to get some new gear to go with a bike had purchased from elsewhere. was served by Mike who was very knowledgeable and kitted me out with new boots helmet and gloves. recommended good quality gear without breaking the bank. Top service from Mike. A1

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Bit late doing this lol

Well what can I say except Brilliant,
Bit late leaving this review but finally remembered to do it lol, we've been to Fowlers Bristol KTM twice to buy our new bikes one for myself & one for the better half from Jake Morris & said we'll be back if we want anything else well I didn't even make it out of the show room so in August 2023 'did say I'm a bit late lol' I collected my brand new shiny KTM RC after Jake sorted me a deal that was to good to ignore 👍 so that's 3 brand new KTM'S in under a year all from the same dealership the same sales person & all with the same fantastic service. The only problem is what one to ride lol.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

KTM Service

Use these a lot for my KTM on and Off Road if you want a KTM speak to Dan Perry just a great genuine helpful guy.

10 November 2023
Unprompted review
Rated 1 out of 5 stars

Please don't buy a bike from here

Please don't buy a bike from here. I was sold an electric motorcycle, of sub standard quality, and within 2 months Fowlers had stopped selling or maintaining them. I was left high and dry and around 6 months later owned a bike that no longer started. The after sales team were terrible.

28 December 2022
Unprompted review

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