Kodak Express Ruislip Reviews 80

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Have used them without problem for passport and visa photos. They know all the regs and have excellent equipment. Last visit was for digital UK passport with ID code - worked a treat. They pre-checked... See more

Rated 5 out of 5 stars

Last minute Christmas present of an enlarged print. Ordered on line and attaching a standard image from my computer. Arrived at Ruislip shop an hour later with the SDHC card in my pocket in case of an... See more

Rated 5 out of 5 stars

I needed to buy a new laptop/computer, and as I had previously noticed that Fotostation offered Computer Services I popped in to ask for a bit of advice. There I was introduced to Bijan who not only o... See more

Company details

  1. Computer Repair Service

Information provided by various external sources

Kodak Express at Fotostation services includes Digital Prints, 35mm colour B & W Film Processing & Developing , Photo Restoration , CINE VHS to DVD, DVD Copy , CINE to DVD, Picture Gifts Photo Mugs T-Shirts , Print to Print, Slide Film Processing , Post...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Ordered online at 17.30 for pick up at Kodak Ruislip and they were ready by 9.30 the following morning. Great fast service.

10 April 2024
Rated 5 out of 5 stars

The slate is beautiful

The slate is beautiful was really pleased with it, I made a mistake and had to pick it up from the shop in Ruislip and the 2 gentlemen couldn’t of been more helpful . I will definitely be ordering more for presents . So a big thank you I’m over the moon with it

29 September 2023
Rated 5 out of 5 stars

Excellent quality photos

Excellent quality photos, such a difference to the ones I’ve printed at other photographers. The online order system is quick and efficient and the staff in the shop are knowledgeable and care about the quality of what they provide.

22 May 2023
Rated 1 out of 5 stars

What a hassle

What a hassle. I went there to get the passport photos done. I showed the guy first the guideline of all measurements but he did not pay much attention. When I saw the printed photos, they clearly did not meet the requirement so I asked him to reprint them then he started griping for 30 minutes! Nightmare. I would not recommend this shop to anyone or go myself again.

26 April 2023
Unprompted review
Kodak Express Ruislip logo

Reply from Kodak Express Ruislip

Thank you for taking the time to leave a review of our shop. We are sorry to hear that you were not completely satisfied with our service on this occasion.

We take pride in our photography skills and have been providing passport photos for the last 30 years with a guaranteed quality. However, it seems we may have fallen short of your expectations, and for that, we apologize.

After speaking with our staff about your visit, we understand that you needed the photos for a Japanese visa and you were concerned about the height of your son's hair. Our staff assisted you by reprinting the photo with a few extra millimeters as per your request. We assure you that our staff always strives to be patient and helpful to all our customers.

Once again, we apologize for any inconvenience caused and hope that we can have the opportunity to serve you better in the future

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