Forwardvia.com Reviews 301

Serious business, fair prices, and well-handled shipments. Highly recommended.

Lightning fast response and shipment. Recommended 👍🏻👍🏻👍🏻

Your website should state on the homepage that fowardvia does not ship lithium batteries.
Got my package delivered to forwardvia only to find out that it can be shipped locally only which cost me a lot of extra money and inconvenience.

Service was straightforward and transparent. Would 100% come use them again!

Very easy to deal with and great customer service. The only time I have had issues is after the product has shipped. The updates/information from the shipping companies (Not ForwardVia) are often lacking to absolutely horrible. Delivery dates are almost always wrong and specific instructions, such as deliver at garage door, are ignored.

We use similar services in other countries
I was looking for it in the UK
I used your company for the first time and the transaction went very smoothly.
Thank you for your continued support.

What an INCREDIBLE service. Incredibly fast, reliable and great pricing option. THANK YOU

Good communication, and a great way to order from small businesses that doesn’t ship to my country yet.

I would like to update my previous review since my shipment has now appeared, and everything seems to be fine. Earlier, the website was a bit slow or experiencing some issues, but it is now functioning smoothly without any problems. Thank you to the support team for addressing this promptly!

My recent experience with ForwardVia was terrible. I had three packages sent to them for forwarding to Australia and after ordering and paying for the packages to be consolidated into one, I only received the contents of two. When I asked why my order (and subsequent confirmation email) of 3 packages wasn't fulfilled correctly, I was told a team member made the decision to hold one package because of the overall weight. No consultation with me!....just a secondary charge for the remaining package. If I wanted my third package I had to pay another $400. After asking for compensation for the additional costs, ironically I was also told I haven't incurred additional costs because consolidation doesn't reduce costs. Contrary to what their website promotes......"Consolidation can save you on shipping cost compare to shipping them individually"

Read their T&Cs carefully and get them to confirm your consolidation options before you pay to avoid unexpected additional costs......you won't have a choice once they have your items.

Update:
In reply to ForwardVia's response below... I have sent the order number to confirm. To say you have no record of this encounter is absurd and misleading to all that read this post. Multiple email exchanges don't seem to be enough for you to identify this situation?...maybe that's because there are too many occurrences!

I absolutely love this company! They assisted me with my purchase and was prompt with their services. I will be using them again soon. My package arrived on time and as promised. They are also fast with responding to emails or inquiry!!! Thank you so much!!!!

First time user of this service. It was a great experience. Clear communication, easy to follow instructions. No hidden costs.

I was trying to find a way to send perfume made in the UK to a friend in the EU, and no couriers seemed to offer a service to the public for transporting 'hazardous' goods - at least not at a reasonable cost.

Found this company randomly through internet search, was slightly sceptical (it's my nature) but the reviews seemed positive. Well, I have to say they exceeded all expectations - they were very fast to reply to messages and requests, and once payments were made at the various steps of the journey (one payment to cover re-packaging and courier surcharge, and then a second payment to cover the actual postage cost) they were quick to action them.

My friend received their parcel today and said it was packaged "like Fort Knox", and the bottles inside are safe and sound. Although British people love to moan about how much things cost, considering I didn't have much choice but to use them, Forwardvia's fees were a bargain for what I got and I'm really happy they were able to take care of all the requirements for packaging things up for hazardous transport.

Funnily enough, I did pay £4 extra for photos and extra tape just for a sense of security, but afterwards I found that they'd already uploaded a photo and used plenty of tape. I wasn't even mad, the fact they charged £7.50 to do everything they did, to take all the stress out of it, they deserve the extra £4 as a tip.

I will definitely use them again in the future if I need to send anything 'hazardous' into the EU.

My materials were carefully packed for safe shipment. Everything about the experience was just first rate. I'm very pleased and particularly delighted to be able to secure British items which were formerly either cost prohibitive or just unavailable in the States.

I recently received my item that I purchased online in the UK and shipped through your company. It was a fragile piece of glassware which arrived in perfect condition. I wanted say what a pleasure it was to use your services and how easy it was to understand and follow the process. This was my first time buying an item that was not available in the US and only sold to the European market. It could not have been easier or more straight forward. Your fees were quite reasonable and the time period from purchase to delivery surprisingly quick considering it started in Denmark, processed in the UK and shipped to the US. I started to use a different drop shipper, but was put off by the intrusive questionnaires and suspicious banking information required to even begin the process. I heartily recommend your company. Thank you!

Would give 10 stars if I could -
truly grateful for FV's team services,
As always – the best, the most trustable, personal and efficient. looking forward to keep working with FV's team.

I recently used Forwardvia for my shipping needs, and I couldn't be more satisfied with the service. My order was handled quickly and reliably, arriving much faster than expected. The process was smooth and hassle-free. The prices were very reasonable, making the whole experience even better. Special thanks to Santi for packing my items with care. I highly recommend Forwardvia for anyone in need of fast, reliable, and affordable shipping services.

Very responsive - very helpful - received items right on time and all intact. Will definitely use this service again!

I highly recommend this company! Their service is easy to use, with step-by-step explanations, and their customer service is professional, but with real people, not robots, who are able to see your point of view as well as their own. My impression is that this company is highly trustworthy. I hope many people will use them, to encourage their good qualities!

Thank to Forwardvia, I was able to get the kingdom hearts melody clock, which is sold out everywhere except the uk. Thank Kate for packing my item with care as well.