Their games are fun, customer service is great and redeeming your wins are fast.if things keep going this way for me I will definitely tell a bunch of other people to join.
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See what reviewers are saying
I have been playing at Fortune Wheelz for several months.. I have had great success and appreciate the customer service.. I was disappointed recently when my play level was demoted.. I was so close to... See more
Company replied
Been playing for about a year loved it Big selection of games payouts are fast Would love to be able to continue playing on this site but Oklahoma laws are stupid.
Company replied
Very disappointed that I bought two coin packages and wasn’t given any play time whatsoever. Today I bought a package which included $75 coins. I played minimum bet, average .25 and I never even go... See more
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Company details
Written by the company
Fortune Wheelz Social Gaming Platform is a play-for-fun website. Get awesome prizes - shine brighter than other players in our games!
Contact info
United States
- support@fortunewheelz.com
- fortunewheelz.com
You should know
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Lot s of winning with lots of variety
8 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the fantastic review! We're happy to hear you're enjoying both the variety of games and your overall experience on the platform. Feedback like yours is wonderful to receive.
We appreciate your support and wish you plenty of fun in your next games!
NO PAYOUT after I won the max 25 dollars w my free play and made a purchase to cash out! …
Won the max 25 dollars w my free play (even though I actually won more than that) tried to redeem, which is what I usually do before putting money into these sites to see if they’re legitimate, customer service told me I first have to purchase a minimum package, then win over 100 dollars to make a withdrawal then hope it comes which I don’t think it will because even on this site somebody won and couldn’t redeem after doing all of that and I hear the same thing from other people I’ve talked to, it also violates the sweepstakes rules in America because they don’t let you cash out until you purchase and then reach a minimum threshold of 100 on top of that! The high threshold would be fine if they pay out as a sweepstakes casino is supposed to even with your free play, but that’s not the case and there are other nonsensical requirements. I went ahead and bought in just so I could redeem and it still wouldn’t let me even with the gift card option which is ridiculous so I played through it to try and hit the hundred dollar minimum threshold and lost it immediately. Sounds like a complete scam.
6 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear about your experience. We'd like to take a closer look at your case, as redemption eligibility depends on several factors, and we want to make sure we've reviewed everything correctly.
Please respond through the Trustpilot Request Information form with your account details, and our team will be happy to investigate this further.
Fun but also disappointing.
This website is great, and the games are fun, but I think it's pretty stupid that they pay out winnings based on Tier levels. I won $500 but can only redeem $100 a day because I am only Tier 1. Once I redeem the last $100 of the $500, I'll cancel my account.
8 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your honest feedback. We understand your frustration with the Tier 1 redemption limit. Redemption limits vary by tier and are shown before a redemption request is submitted, so players can make informed decisions. We appreciate you sharing your thoughts, as feedback like yours helps us continue improving the experience.
Thank you for giving us a try, and we hope you'll continue enjoying our games.
Easy navigation through the app
Easy navigation through the app
. and very timely redemption. Bring on the wins.
1 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the wonderful review! We're delighted to hear you're enjoying the easy-to-use app and that your redemption experience has been smooth and timely. It's great to know you're having fun with us.
We appreciate your support and wish you the best of luck in your next games!
SCAM
I signed up a few days ago and I bought a package with my wife’s card because I didn’t have mine with me. I started playing and I won $450 so when I got home to my card I tried to cash it out. It kept getting denied every time I tried to cash out and i got a message saying they wanted pictures of my card I was redeeming the money with. I sent the picture and tried to redeem the money again. It got denied again but this time they wanted a picture of my wife’s card for some reason so I sent the picture and got an email saying my account was banned for using her card to buy a package. BEWARE of this scam! They just didn’t want to pay what I was owed.
8 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear about your experience. For security reasons, the payment card used for purchases must belong to the account holder. If a different person's card is used, it may result in additional verification requirements or account restrictions in line with our Terms & Conditions.
We'd like the opportunity to review your case more closely. Please respond through the Trustpilot Request Information form with your account details, and we'll be happy to take another look.
I never thought I would win a JACKPOT, unreal man!!
I joined a week or so ago, and I played multiple games. I didn't win a whole lot at first, then I was taken to the Jackpot Hunt game while I was playing, which if you opt-in will popup to play once in a while. I don't know how I got so lucky, but all of a sudden I hit the JACKPOT for $5k+!! I swear I stared at the screen with my mouth dropped for like 15 minutes LOL.. I got all of my account and cards verified with the help of customer service, who were so awesome btw, and I already withdrew my first amount. I don't particularly like the daily withdrawl limit but I understand when you win a large amount they have to verify and theyt have their limits. My experience so far has been so great, I had to share because I know just like I did, people read these reviews. Trust me, if something shady had happened I would tell people, but I can tell you honestly you can win big on this site! If you don't believe me, see my review of another online casino that was actually shady. If something were to change, I will update here and i will update once I am able to withdraw all of my winnings to confirm. Thanks Fortunewheelz and God Bless you! --- Jeffrey J.
2 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for sharing your amazing experience! We're thrilled to hear you enjoyed the game, had a smooth verification and redemption process, and that our Support Team was able to help along the way. We also appreciate your understanding regarding verification and redemption limits for larger rewards.
Congratulations again on your incredible win, and we hope you continue having fun with our games. Thanks for being part of the community!
Los juegos ,promociones
Los juegos ,promociones, siento que son confiables
1 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your wonderful review! We're delighted to hear you're enjoying the games and promotions and that you've found the platform trustworthy. Feedback like yours means a lot to our team.
We truly appreciate your support and hope you continue having a great time with us!
Hands on the best I’ve encountered
Hands on the best I’ve encountered. Customer service is to be rivaled, the representative Aria was prompt knowledgeable and patient. She gave me presidential service and I really appreciate it. The only downside is I did a redemption on a holiday weekend but the upside is I was waiting on Tuesday and it hasn’t been 12hrs. and was surprised by my redemption hitting my account if I could give 10 stars I would. Disclaimer: I’m definitely not a paid spokesperson.
5 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you so much for your amazing review! We're thrilled to hear about your positive experience with our Support Team, and we'll be sure to share your kind words with Aria. It's also great to know your redemption arrived so quickly, even after the holiday weekend.
We truly appreciate your recommendation and your support. We look forward to seeing you back for more fun!
Thanks fortunewheelz
Just want to say what a great site fortune wheels has lots of great games and on top of that quick at getting back to you with any questions awesome site thanks everyone at fortune wheelz
4 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the fantastic review! We're happy to hear you're enjoying the games and that our team has been quick to help whenever you've had questions. Your support and kind words truly mean a lot to us.
We appreciate you being part of our community and hope you continue having a great time playing!
Love the promos given out constantly to…
Love the promos given out constantly to help players makes it where you wanna keep playing!
4 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for your great review! We're so glad you're enjoying our promotions and that they help make your experience even more fun. We love keeping our players entertained with exciting offers.
We truly appreciate your support and hope we can earn that fifth star next time!
OMG!!
Omg
This site is Great! Practically instant Cash Out!!! Lots of different games than my other sites. Totally recommend!
My friend referred me and she got a free 20.00 sc and they gave me 15.
Love it,Love it
3 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for such an enthusiastic review! We're delighted to hear you're enjoying the game selection, fast redemptions, and our referral program. It means a lot that you'd recommend us to others.
We truly appreciate your support and hope you continue having an amazing time with us!
This site sucks
Never pays out anything worth while. If you do win anything, they just take it right back. Also, free spins are a joke! 55 spins to win not even $3!! What a scam, never playing again. Such a waste!
1 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear that your experience has left you feeling this way. As a social gaming platform created for entertainment, every play round is random and independent, and Free Play offers may have their own specific terms and conditions.
We've sent you a Request for Information through Trustpilot. Please provide the requested details so we can review your experience more closely and look into your concerns.
For now
For now, they need to fix their daily bonuses. You get mainly coins other than that the games are good. Hope I could win something great.
1 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for sharing your feedback. We're glad you're enjoying the games, and we appreciate your comments about the daily gifts. Player feedback helps us continue improving the overall experience.
We hope you'll keep having fun, and we wish you the best of luck in your future games!
Reply from Fortunewheelz
Hello,
Thank you for the fantastic review! We're delighted to hear you had a fast and friendly experience. Feedback like this means a lot to our team.
We truly appreciate your support and hope you continue enjoying everything we have to offer!
Bought 200$ worth of packs
Bought 200$ worth of packs , spun it down to zero in minutes . Largest win spinning 3.2-8$ was 3.2$ I’ve never seen such a scam in my life lol better off going to crown casino.
1 September 2026
Unprompted review
Reply from Fortunewheelz
Hello,
We're sorry to hear your experience didn't meet your expectations. As a social gaming platform created for entertainment, every play round is random and independent, so outcomes can vary from session to session, regardless of previous results.
If there's anything specific you'd like us to review regarding your account or purchases, our Support Team will be happy to assist you.
CORRECT ME IF IM WRONG !
Sites like this who cap your winnings on free Play, excuse me but it's my understanding all SC are given free whether with Gold coin Purchases or otherwise. Another thing does this not throw a monkey wrench into and lower the RTP.. it's just greed pure and simple, totally confusing ,as if it wasn't already and simply wrong. Your required to provide these daily coins. I think you all are skirting the law and you know it we know it. Your a terrible site giving all sweep sites a bad name and have no business operating. Them as you do.
I am a hardcore sweet casino enthusiast and critic as well. My state recently passed legislation not out right banning you but they give the gaming commission power to send cease and desist letters., and any other regulatory rules as they see fit. Hopefully they clear out you bad apples.
I among others will never shut up telling it like it is.
I just got a $2 bonus logging into your site a little while ago and then when I go to play a game and waste my time loading it, it's telling me I have zero balance available for that game.. you give the coins and then you try and tell us what we can do with them, making it up as you go along ,making it shady,confusing the playersand destroying any and all joy, entertainment and purpose of playing to begin with making it absolutely disgusting and pathetic.
I can't wait for the day that sites like yours close your doors.
Stay far away from sites that cap your free play people it's all free play. Because you purchased gold coins sweet coins are all free.
Beware of sites like these you'll only reap disappointment and let down.
31 August 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for taking the time to share your thoughts. We're sorry to hear that your experience left you feeling this way. FortuneWheelz is a social gaming platform created for entertainment, and Free Play offers are intended as a fun way to enjoy the games. These offers may have specific limits and conditions, while all rewards are reviewed in accordance with our Terms & Conditions and Award Rules. We also understand your frustration regarding game availability, as some offers are only eligible on selected games.
If you'd still like us to review your experience or clarify any of the rules that applied to your account, our Support Team would be happy to help. We appreciate your feedback and the opportunity to address your concerns.
FortuneWheelz is one of the best sites…
FortuneWheelz is one of the best sites I have been on. It is fair and there are tons of games. It hardly ever just runs with your money, I usually get to play for at least half hour between daily bonuses and freeplay and actually win a lot!
31 August 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the amazing review! We're thrilled to hear you enjoy the wide variety of games, fair experience, and the fun you have with daily offers and Free Plays. It's great to know you've had so many enjoyable sessions with us.
We truly appreciate your support and can't wait to welcome you back for more exciting wins!
Great game law the layout
30 August 2026
Unprompted review
Reply from Fortunewheelz
Hello,
Thank you for the wonderful review! We're happy to hear you like the game selection and the overall layout of the platform. Feedback like yours means a lot to our team.
We appreciate your support and hope you continue having a great time playing!
Reply from Fortunewheelz
Hello,
Thank you for the amazing feedback! We're thrilled to hear you're having so much fun and that the app has become one of your favorites. Reviews like yours make our day.
We truly appreciate your support and can't wait to see you back for more exciting games!
Reply from Fortunewheelz
Hello,
Thank you for your kind review! We're glad you're enjoying the variety of games and having so much fun on the platform. We really appreciate you sharing your experience.
Thanks again for your support, and we hope you continue making great memories with us!
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