Fortuneflavours Reviews 

978
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, highlighting the high quality, appealing taste, and effective results. Many appreciate the fantastic service, noting rapid and reliable delivery, often within a few days, and the ease of the ordering process. Reviewers frequently commend the helpful staff and the overall positive experience, making them eager to reorder. However, some customers also noted issues with delivery times and communication, experiencing delays or a lack of response to inquiries. A few other people also felt that the product received sometimes differed from descriptions or photos, or that the quality was not always consistent.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, taste, and effectiveness of... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the rapid and... See more

Service

Reviewers mention positive feedback about service, consistently praising its brilliance, efficiency, and... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more

Rated 5 out of 5 stars

I have ordered twice from this company and both times they have arrived 2-3 days later by trackable Royal Mail which I found outstanding. The products I ordered were exactly as described and good v... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(978)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam DO NOT BUY

Absolute scam DO NOT BUY

1 September 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi there,

I hope you're well!

Please could you email us at contact@fortuneflavours.shop with any issues that you have which are unresolved? If you provide me with an order number, I can assist you ASAP.

All the best,

Antonio

Rated 1 out of 5 stars

never got orders

never got orders

17 August 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi Darren,

Hope you're well!

All of your orders have been delivered, and I have emailed you your trackings with photo proof. If you have any other queries, please reach out at contact@fortuneflavours.shop.

All the best,

Antonio

Rated 5 out of 5 stars

This is the 2nd time,ive placed an…

This is the 2nd time,ive placed an order & i am beyond impressed.
I made the most of an offer giving 40% off,with which i ordered 3.5 of gelato.
The taste & smell 10/10.
I placed my order & received it within 24 hours.
Thank you fortune flavours,you are awesome 👌

20 August 2025
Rated 5 out of 5 stars

I miss placed an order

I miss placed an order, and only noticed at 10:00pm…

I emailed to cancel and I got a response almost instantly.. telling me I had been refunded.

Antonio was extremely helpful and I ordered the correct order

14 August 2025
Unprompted review
Rated 1 out of 5 stars

No taste or anything

No taste or anything, very dissapointed

27 July 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Andrew,

Hope you're well!

Please reply to our email from contact@fortuneflavours.shop so that we can resolve this for you.

Many thanks,

Antonio

Rated 2 out of 5 stars

Made an order on the 25th of July and…

Made an order on the 25th of July and still haven’t been given any update on when it will arrive

30 July 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Alex,

I hope you're well!

You should definitely have received your order by now. Please could you email us with your order number at contact@fortuneflavours.shop so that I can sort this out for you ASAP!

All the best,

Antonio

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look