Reply from For Traders

May 26, 2026

First, regarding reviews being removed, we have no control over Trustpilot's content moderation. Trustpilot has its own independent policies for flagging and removing reviews that may violate their guidelines, and this process is managed entirely by them, not by us. We'd never want to silence genuine feedback, it's how we grow and improve.
On the daily drawdown, we completely understand how this can feel surprising, and we want to explain it as clearly as possible. The daily drawdown is not simply calculated on your current balance at the time of a trade. It is calculated based on the higher of your balance or equity at midnight CE(S)T, meaning that if your account was at a high point the previous day, your drawdown threshold is set from that higher value, not from wherever your balance happens to be when you open a new trade. This can sometimes mean the effective buffer feels tighter than expected, especially during volatile market conditions.
On commissions, these are part of the trading costs on all accounts and are factored into your overall profit and loss, which in turn affects your drawdown calculation. We acknowledge this is something traders should be fully aware of before placing trades, and we're always looking at ways to communicate this more clearly upfront.

Best regards,

For Traders Team

Reply from For Traders

May 26, 2026

Ernest, thank you so much for taking the time to share this, it genuinely warms our hearts!

First of all, a huge congratulations on passing your One Step Fast challenge! That's a real achievement and you should be very proud of the work you put in to get there.

It's also wonderful to hear that Tony and the rest of our support team were able to help you work through your verification issues smoothly. We'll be sure to pass your kind words along to Tony directly, feedback like this means a great deal to the whole team and reminds us why we do what we do.

You're now on the doorstep of your funded journey, and we couldn't be more excited for you. Welcome to the For Traders family, Ernest, we're rooting for you every step of the way, and we look forward to a long and successful journey together!

Best regards,
For Traders Team

Reply from For Traders

May 26, 2026

Thank you for sharing your experience, and we're genuinely sorry to hear this has been so frustrating. We'd like to address both points you've raised as honestly and clearly as possible.
On the inactivity rule, we want to be transparent: inactivity days are counted from the moment a position is closed, not opened. Opening a trade alone does not reset the inactivity timer, only closing a trade does. This is an important detail that we acknowledge isn't always immediately obvious, and we're sorry if it wasn't clearly communicated to you beforehand.
We genuinely want to understand what happened in your specific case, because the details here really matter. We'd encourage you to reach out to us directly at support@fortraders.com with your account details so our team can review the full timeline and make sure everything was handled correctly.
We're not here to work against our traders, we want to find the right outcome for you.
Best regards,
For Traders Team

Reply from For Traders

May 20, 2026

Hello, we're sorry to hear about your experience. We understand how frustrating it can be to spend months completing an evaluation only to face issues during the KYC process. KYC verification outcomes can vary depending on the provider, region, and document requirements, even if verification worked successfully with other firms. We encourage you to contact support directly via live chat or support@fortraders.com so the team can review your case and clarify whether any additional steps or options may be available.

Best regards,

For Traders Team

Reply from For Traders

May 20, 2026

Thank you for taking the time to share your feedback, we're truly sorry to hear about your experience with the KYC process, and we understand how disheartening this must feel after investing your time, effort, and money.

We want to be transparent with you about how our verification process works.

KYC (Know Your Customer) verification is a legal and regulatory obligation we are required to fulfill before entering into any contractual relationship or processing any payment. It is not something we can bypass or skip, and it exists to protect both our clients and the integrity of the platform.

Our verification process is handled through a third-party identity verification system (Veriff), which means that the outcome of each attempt is determined automatically based on the document quality, data consistency, and technical requirements set by that system, not by us manually rejecting your documents. This is also why we may not always be able to share the specific technical reason for a rejection, as that information is generated and controlled by the third-party provider.

We do recognize that a two-attempt limit feels restrictive, and we genuinely empathize with how frustrating that is when you believe your documents are valid. However, this limitation is part of our compliance framework, and it is not applied arbitrarily or as a way to avoid working with traders.

We want to assure you that denying payouts or removing genuine traders is absolutely not our goal, our business depends on successful, legitimate traders, and we take no pleasure in situations like yours.

If you haven't already, we'd encourage you to contact us directly at support@fortraders.comand request a manual review of your case. While we cannot guarantee a different outcome, we are committed to making sure every case is treated fairly and that you receive a proper, human response, not an automated one.

We're sorry this has been your experience, and we hope we get the chance to make it right.

Best regards,
For Traders Team

Reply from For Traders

May 20, 2026

Thank you for sharing your experience, and we genuinely understand how frustrating this must feel, especially after the hard work you put into passing your challenge and reaching your profit target. We'd like to take a moment to address this directly and honestly.
What you've described relates to how the trailing Max Drawdown interacts with reward requests, and we want to explain this as clearly as possible.
On accounts with a trailing Max Drawdown (such as the FAST and Instant account types), the drawdown level adjusts based on the highest balance ever reached on the account. Importantly - and this is stated explicitly in our publicly available General Rules - withdrawals on these account types count as a loss against your drawdown calculation. This means that if your account reached a high of, say, $106,000, your trailing drawdown threshold moved upward accordingly. Withdrawing 3% (locking up the maximum DD to initial balance) can therefore trigger a breach if the resulting balance falls at or below the current drawdown threshold, regardless of what your original starting balance was.
This is not a hidden rule or fine print - it is documented clearly in our rules. We do acknowledge that this mechanic can be surprising if it wasn't fully clear at the time of your reward request, and we're sorry it wasn't better communicated to you beforehand.
That said, we'd genuinely like to look into your specific case. Every situation is different, and we want to make sure everything was handled correctly on our end. Please reach out to us directly at support@fortraders.com or via the Client Section with your account details, and our team will review what happened step by step.
We're not here to take anything from you, we're here to work with traders who are serious about their craft, and we want to make this right wherever we can.
Best regards,
For Traders Team