Fantastic customer service from start…
Fantastic customer service from start to finish, would definitely recommend Fortoak.
A big shout to Dianne and Alex!
12 November 2024
Unprompted review
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Company details
- Packaging Supply Store
- Office Supply Wholesaler
- Paper Bag Supplier
- Stationery Manufacturer
- Stationery Wholesaler
- Wholesaler
Written by the company
Fortoak is a private limited company with over 40yrs in the industry manufacturing and supplying till rolls, labels, packaging & raw materials. Our Head Office and Distribution Centre is based in Coleshill Birmingham and gives us access to 120,000 sq ft of secure warehousing facility in a purpose built eco friendly building. We have a dedicated internal and external customer service and key account management team allowing us to give our customers an exceptional experience. We take pride in providing our customers with a seamless ordering process thus allowing them to focus on other key areas of their business. We are environmentally conscious & all our products are manufactured from sustainable resources. With over 100 years’ industry experience in our team, we’re serious about our service reputation and providing you with superior quality products at the best price when you need them. And because our operations centres are based all over the UK, we guarantee next day UK-wide delivery. Quality, price and service. That’s our customer promise to you.
Contact info
United Kingdom
- fortoak.co.uk
What an amazing and pleasant company to…
What an amazing and pleasant company to work with. Quick response and very helpful. Ryan Jennings has been superb.
Highly recommended
7 November 2024
Unprompted review
Reply from Fortoak Ltd
Thank you for your positive feedback!!
Great company and great service
Super quick service and really good prices on products, we changed suppliers as the prices were so much cheaper.
Friendly and helpful staff.
Would highly recommend.
31 October 2024
Unprompted review
Reply from Fortoak Ltd
Thank you Victoria!!
Great Company
Been using Fortoak for many many years. Always there at the end of the phone to help you and no other supplier has managed to beat their prices.
Knowledgeable staff are always happy to help with enquiries, even when I'm not entirely sure what I'm asking.
17 October 2024
Unprompted review
Reply from Fortoak Ltd
Thank you! we're glad we can be of help.
Have dealt with Fortoak for a long time
Have dealt with Fortoak for a long time
Dianne, Isobel & the team are always very helpful & prompt when receiving orders & processing quickly.
& when any issues arise are very efficient in dealing with them & providing a quick resolution.
15 October 2024
Unprompted review
Reply from Fortoak Ltd
Thank you Tariq!! It's great when customers appreciate our hard work. Will pass on your compliments to Dianne, Isobel and team.
Helpful with orders but sometimes it…
Helpful with orders but sometimes it can take a little while to get an update on orders
15 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Aaron
Thank you for your feedback. We are constantly working to improve our service levels and will certainly work towards being more efficient in the future.
Thank you Isobel
Overall, Fortoak is a reliable and efficient company that I would highly recommend to anyone in need of their products and services. They have certainly earned my trust and future business! Special shoutout to Isobel from their customer support team, who always helps with my orders in a friendly and efficient manner.
10 October 2024
Unprompted review
Reply from Fortoak Ltd
Thank you Jan
Very quick and efficient
Very quick and efficient. Good value as well.
8 October 2024
Unprompted review
Reply from Fortoak Ltd
Thank you for your review
Kieran Norfolk.
Hi,
My name is Kieran Norfolk from Galtec Solutions Limited. I am really happy with the service and prices from Fortoak Limited at the moment. I really, really could not be happy enough. I love selling till-roll. This is what I live for. I wake up every morning, dreaming of those glorious orders, with some much profit for me. If it wasn't for Fortoak, I honestly don't know what I'd do.
Thanks!
Kind Regards,
Kieran Norfolk
Lead Till-Roll Sales Genius
3 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Kieran thank you for your compliments. Glad to see you're happy with our service and products.
Fortoak - Great Service
Fortoaks support team extremely helpful, processed orders on time and have been pro-active in ensuring that we do not run out of stock on lines that are essential to us. Great service from Dianne and the team at Fortoak.
3 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Martin thank you for you positive review. It's always nice to know we're doing a good job.
The Fortoak team has been exceptional
The Fortoak team has been exceptional, providing a prompt response to our enquires, delivery on time and always attentive to our needs. Special Kudos to Isobel (Customer Support Specialist) who has made our experience as clients, exceptional.
1 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Aztec thank you for your positive review. Isobel is certainly doing a great job and loves to work with you.
Efficient
Friendly, quick and efficient.
Always willing to help and go the extra mile
1 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Allison we're glad you feel that way. Happy customers keep us going!!
They rescued me with a great service…
They rescued me with a great service when I had been badly let down by others - always helpful on both products and service - isobel has become a vital part of my operation and I’m not always easy to please
1 August 2024
Unprompted review
Reply from Fortoak Ltd
Hi Heather glad we could be of assistance. Isobel and Fortoak love dealing with you!!
Great efficient service and prompt…
Great efficient service and prompt deliveries, just what you need! Isobel in sales is always so friendly and helpful.
1 October 2024
Unprompted review
Reply from Fortoak Ltd
Hi Peter thank you for your kind words. It's certainly nice to know that we are delighting our customers. I will pass on your compliments to Isobel.
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