Forthelandlord Reviews 6

The most disgusting rent letters I’ve ever come across.

It has just taken them two weeks to arrange someone to fix our boiler. We have had no hot water or heating these last couple weeks of February. Couldn’t wash our plates, our clothes, or even ourselves from the 12th feb. Did not even offer an alternative/compensation. Barely even a sorry.

They’re Abhorrently awful. Quick enough to message when your rent is an hour late but happy to leave their tenants to get sick in the cold (which I have, a horrible cold due to how chilly it’s been) genuinely genuinely awful. I cannot state this enough -DO NOT RENT FROM THESE PEOPLE.

I will be going to housing standards and citizens advice about this, as it’s disgusting how we’ve been treated.

I am not one that writes reviews, and at the same time, I have taken the time to write this review in the hope that it will protect other landlords. FortheLandlords took over and bought out my local estate agent who were absolutely fantastic with managing my let property; was with them for year with no problems; lovely bunch. Forthelandlords are based in Nottinghamshire (nearly 80miles from my let property) and appear to have been buying sums of smaller agencies across the UK. To say that this company is incompetent and is extremely poor is a gross understatement. Countless emails I have sent to try to get an EPC certificate for my property which they initially advised had been done, and 4 months later I find out that this was not actually actioned despite already paying for this. When I eventually established communication I was passed from person to person with each person appearing to have no idea on the matter. This matter took the best part of half a year to resolve after months and months of back and forth communication. I then find out that this company got an electrician all the way from Nottinghamshire to action an EPC for a property nearly 80 miles away. Beware, this company uses their own tradespeople based in Nottinghamshire to do any repairs/maintenance to your rental property even if your property is 100 of miles away. Clearly there is some kind of gentleman's agreement going on there which does not sit right with me. Forthelandlords arranged work to do loft insulation for my rental property which I payed over £900 for. Now I have come to the property and observed the sheer poorness of the work done; insulation literally not even rolled out and just left there in the loft in piles. I am so angry. Please, if you are a landlord with this company needing any maintenance ASK FOR PICTURES AND VIDEOS OF THE WORK DONE because it is likely that they will use their own tradespeople friends based in Nottinghamshire to do the work, and the work may be extremely poor. I am now trying to take my property off the rental market and have been trying to contact this company for weeks and weeks to do get a tenant checkout done and obtain the spare keys in their possession to no avail! I am just so angry that this exploitative company exists and is buying out smaller agencies! It is clear that this company CANNOT MANAGE the increased workload that comes with buying out all the smaller agencies they are taking over. I do have some empathy for some of their staff because it appears to me that they are just simply burnt out an unable to manage the increased workload that comes with their expanding business. At the same time, it's us the landlords that are paying the price of this. I am now in process of making a formal complaint and making a Freedom of Information Request from the company. I am extremely disappointed and saddened with the experience I have had with this company.

A bunch of cowboys pretending to be property experts that will take away all the landords problems
but do 100% the opposite. Avoid this bunch of
clowns like the plague.

The worst possible agency you could get involved with. They'd chase you till you rent from them and then ghost you like your worst nightmare of a boyfriend.
They did not even do the basic repairs to the property before we moved in. Extremely poor client handling and internal communication. They will bounce your issues like a ball from one person to another but never get back to you. Do not recommend AT ALL

Our lovely small local agency sold out to this lot. Every step of the way has been an unmitigated disaster, every email answered by someone else then passed on left hand has no idea what the right hand are doing and yesterday a random £60+VAT was deducted from our rent payment, despite asking 3 different people what it was for and where exactly did I give them permission to make that deduction no-one bothered to come back to me. The gas cert they insisted they did not have despite our tenant actually going into the office and placing it in a member of their own staffs hands. they have the audacity to send out emails with the heading of " Please help us out the Sh!t" which I find totally unprofessional and improper. 5 months of hell so moved to a new agency.