While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, effectiveness, and ability to deliver desired results, especially for hair styling. Many appreciate the premium ingredients, unique scents, and the positive impact on their hair's health and appearance. The customer service also receives frequent commendation for being excellent, responsive, and helpful in resolving issues. However, some customers experienced issues with their orders, including delayed or lost packages. A few people also reported problems with product quality, such as a broken zipper on a Dopp kit or a product container being clogged.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and performance. Many customers praise the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional... See more

Quality

Customers had positive experiences with quality, consistently praising the high-quality hair products that... See more

Order

Consumers find order experiences to be ambiguous. While some customers report positive experiences, such as... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forte Series has completely transformed my daily routine. Every product I’ve tried- from perfumes, face masks, to the hair products- has exceeded expectations. Solid performance, premium ingredients a... See more

Rated 5 out of 5 stars

I have been using Forte’s molding paste for about a year and it’s honestly the closest thing to perfection for what i want for my hair. I was looking for a product that gave my hair good hold for a me... See more

Rated 5 out of 5 stars

I ordered two fragrances from Forte — the quality, packaging, and presentation are really impressive. Even though the scents weren’t quite for me, the customer service was excellent. They were kind, q... See more

Rated 5 out of 5 stars

The customer service first off all is amazing. I have not often had such a great experience with any webshop before. They reply very quickly with all the information I asked for. I purchased the Volum... See more


Company details

  1. Health and Beauty Shop

Written by the company

Forte is for the guy who wants to look good without looking like he put in a ton of effort. It's for the guy who knows you don't always get a second chance at a first impression - whether it's in work, dating, or life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Near-Perfect Hair Dryer

I love almost everything about this hair dryer. I love the light weight and ease of use, I love the sleek design, I love the size and shape, I love how it makes my hair shinier and silkier. The ONLY thing I would change is the power cord. I wish this dryer was cordless and had a sleek custom-designed charging station to pair with the smart design of the dryer. The cord is a bit heavy and awkward. Other than that, I am loving this for me! Excellent customer service too!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Good hair product

Bought this product for my thick hair as it would never stay in place and would annoy me. This has change that and now my hair is much better. I would recommend

1 July 2024
Unprompted review
Rated 5 out of 5 stars

The Forte hair dryer is amazing!

The Forte hair dryer is amazing! I’m a man in my early 60’s but still have a full head of hair. Not to brag, but I’ve always had great hair. Ever since high school I’ve received compliments on it, I’ve always purchased basic drug store hairdryers until recently. I bought a “nice” hair dryer from a chain beauty store and I liked it a lot. But it cracked when I accidentally dropped it, so it was time to buy a new one. I’ve been following Alex for years on Instagram so decided to go to the Forte website and shop for a new dryer. It arrived a few weeks ago and I can’t say enough good things about it. I love the sleek design and style. The settings are awesome - a powerful high but not too much air, a perfect low setting and a cold setting. I especially love the magnetic attachment which allow me to move and adjust the direction with ease. I’ll never want to use another dryer again. Thanks Alex! And thank you Forte!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Even though I had a problem importing the products to Ireland they solved the issue quickly. I have no doubt you'll order again after first try.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing products even better costumer…

Amazing products even better costumer service
Forte products have been a part of my routine for a year now and you can tell how amazing they are. Recently my shampoo bottle was leaking when it falls over and costumer service did not disappoint! Will be using these products for years to come!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Hands down my favorite company and…

Hands down my favorite company and brand when picking products for my hair and face. Amazing quality and price and on top of that the management is amazing and responds extremely fast and is very respectful about it.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Forte Series have the best hair products

Thank you to Forte Series for their amazing products and the people who deliver them carefully and on time. Forte Series have met my expectations and since using their services my hair has become healthier and thicker. Thank you Forte Series, everyone from the customer service support team has always helped me and answered all of my questions. Thank you Alex Costa for creating Forte Series, I will continue to purchase Forte’s hair products.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Forte Series is a great company and I…

Forte Series is a great company and I personally use a lot of their products. Their hair products are one of the best in the game. The customer service they provide is also amazing too. I had a question about a product that I order and they replied back to me within 10 minutes. So I am very satisfied with everything they are doing!!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Within an hour, Forte customer service helped me update a shipping error I made upon placing my order. I was contacted by an actual person who confirmed that the problem is solved and my order is on the way.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Apricus Skincare

I recently purchased the skincare from Forte and I can’t say enough good things for it. Originally when I started using it my face was dry for a few days but since then my skin has been looking as clear and it ever has with minimal breakouts only one or two spots here and there. The face wash and moisturiser are both really like and have a nice scent as most skincare I have used are quite female smelling. I will purchasing again only downside for me as I live in the UK bit pricer than I would have like.

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from Remy Forte

The worst human hair wig I have ever purchased. It smells, there is nothing like the pictures they show. Above all, they didn't allow me to return the product. From day one when I received my order and I tried to return it, they have negotiated for more than a month and never provided their return address.
For your information, this company is based in China and not USA. I purchased something in Australia but I was also charged in USD. They are like scammers. I hope this genuine review saves someone. Don't believe the paid review. They are fake.

17 May 2024
Unprompted review
Forte Series logo

Reply from Forte Series

Hello Catherine,
I apologize for the confusion. It sounds like you had a negative experience with Remy Forte. We are a separate company, Forte Series, focused on manufacturing and selling men's hair care products.

We hope you can get your concerns with Remy Forte resolved.
Regards,
Paola
CS Team

Rated 1 out of 5 stars

Scam marketing via good garage scheme

Scam marketing via good garage scheme. Reported

1 May 2024
Unprompted review
Forte Series logo

Reply from Forte Series

Hello Sean,
We take all reports of scam marketing seriously and want to take steps to address it. However, I was not able to find your name in our system.

To investigate this further, we can either:

- If you have an order number: Please provide it, and we can search our database for more information.
-If you don't have an order number: Could you share any additional details about the encounter, such as the date of contact or specific details about the scam attempt? This information will help us investigate further.

We appreciate your cooperation in helping us keep our platform safe.

Looking forward to hearing from you.

Regards,

Paola
CS Team

Rated 5 out of 5 stars

What an awesome customer service

What an awesome customer service. They were able to facilitate my order as I had ordered a bit late and need the product for my wedding and they were able to expedite the process for me to get it in time.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina.

Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either.

Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon.

Very happy with the overall customer service, their turn around time and their love for animals as well.

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Keep up the amazing customer service and quality of the products!

I've got the best hair products for my thick wavy hair from Forte Series after trial and error with many other products; the Argon Oil worked wonders on the frizz control and the Texture Hair Clay gave me moldable (quite literally!) hair from which I could get my desired hair style, all which lasted long enough throughout the event I initially used it for.

Their wonderful customer service adds up to the above experience. They go above and beyond for your requests and are extremely friendly and considerate as well.

Keep up the good work guys! ❤️

18 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look