Equipment literally blew up after a $12k investment. Working through refund but getting hit with all the fees.
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See what reviewers are saying
These steamers upgraded my business tremendously. You get what you pay for with detailing equipment so I am glad we went with a high quality product this time. Now we offer premium packages with wider... See more
Company replied
Loved the steamer and products, but was told to buy a certain generator “Honda 9000w” to power it up and the steamer did not perform properly. Took 40mins to heat up, and every time I used the extract... See more
Company replied
Ordered in this company 2020 Fortador PRO S Steamer, 235 PSI And Detergent. I really liked the user-friendly site. I was able to easily select the right product and order it. The package was delivered... See more
Company replied
Company details
- Vacuum Cleaning System Supplier
- Auto Chemistry Shop
- Car Detailing Service
- Garage Equipment Wholesaler
- Vacuum Cleaner Store
Written by the company
Best in class steam cleaning equipment, materials and software to run on-demand service business Powered by Lamborghini equipment Made in USA detailing supply Software with back-office with CRM, maps integration
Contact info
395 E 10th Ave , 33010, Hialeah, United States
- (877) 348-0904
- usa@fortador.com
- fortador-usa.com
3.3
Average
138 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Our overall experience has been…Awesome
Our overall experience has been wonderful. The website was easy to navigate and offered all of the information we needed in one place. Once our order was made, we received a call (next day) to confirm the order and make sure we did not need additional equipment. Our order was received timely, and it even had some other goodies that we were not expecting (hat, sweat band, etc.) In our opinion the customer service has been top notch. We are looking forward to buying more equipment to expand our business. We would not order from anyone else.
Thank you Fortador for making the process so easy.
24 April 2023
Reply from Fortador Steamers USA
Thank you James
I’ve never seen a faster service in my…
I’ve never seen a faster service in my life appreciate all the responses and all the work from all of you guys to help me with my 200 questions … this mini pumps and will purchase pro in the future
6 April 2023
Reply from Fortador Steamers USA
thank you Edward
Reply from Fortador Steamers USA
Thank you David
Reply from Fortador Steamers USA
Thank you David, also we are starting double checking to avoid any errors
Very pleasant experience.....
I have asked a million questions before ordering the pro max.... And a million and 1 after ordering... i recieved so much help and answers to all my questions. The knowledge that the company has on the machine is superb....
3 March 2023
Reply from Fortador Steamers USA
Thank you, Tanarius
Reply from Fortador Steamers USA
Thank you David
Very Fast Turnaround time from placing…
Very Fast Turnaround time from placing order to shipping right away, to delivery
9 December 2022
Reply from Fortador Steamers USA
Thank you Mario
Lamborghini vibes
My overall experience has been excellent! Great customer service and great product.
The quality is amazing, unlike anything we have seen in America.
We are excited to be partners
13 December 2022
Reply from Fortador Steamers USA
Thank you Clive
The cap is not the one you have in the…
The cap is not the one you have in the catalog, besides it is very cheap the quality too expensive for so little quality, if you don't have it as it is in the catalog don't send it to me but buy it
6 December 2022
Reply from Fortador Steamers USA
Thank you for review. Sorry for that. We will update image of cap
the packaging is bad
the packaging is bad, it has no bubbles to avoid damage to the product.
7 October 2022
Reply from Fortador Steamers USA
Thank you Ludwin. We will check it out
Reply from Fortador Steamers USA
Thank you Jeremy
Pro Max Bundle
Ordered the Pro Max Bundle and just received my order. Customer service was terrific!!
20 September 2022
Reply from Fortador Steamers USA
Thank you Eric
I wanted an inner tube you sent a tire…
I wanted an inner tube you sent a tire without an inner tube. My tire is fine
2 September 2022
Reply from Fortador Steamers USA
Sorry to hear that. Tire and Tube are different items it is written. Have a great weekend
High quality products
As an auto detailer, I rely on the high quality products that Fortador offers. I highly recommend them.
2 August 2022
Reply from Fortador Steamers USA
Thank you Jason.
Great service and knowledge of product…
Great service and knowledge of product from representative and received product faster than expected without any damages.
16 June 2022
Reply from Fortador Steamers USA
Thank you Nikki
My 2nd machine...5 stars...don't need…
My 2nd machine...5 stars...don't need to say anything else!
3 June 2022
Reply from Fortador Steamers USA
Thank you Chris
I’m very please with the performance of…
I’m very please with the performance of this steamer
25 May 2022
Reply from Fortador Steamers USA
Thank you Marco
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