Formula Discounter Reviews 109

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The formula I bought was shipped, and arrived in a timely fashion. So far our new baby loves the formula, and we will definitely be buying again from Formula Discount. 10/10 would recommend

Company replied

Rated 5 out of 5 stars

We started using Kabrita 0-6 for our baby from birth, and we are very happy with it! The formula suits our little one perfectly — he digests it well, has no colic, and his bowel movements are regu... See more

Company replied

Rated 5 out of 5 stars

We’ve ordered a couple of boxes of formula called Holle from Europe through Formula Discounter, and we couldn’t be happier. Our baby loves it and is thriving on it—it’s clearly a high-quality product.... See more

Company replied

Rated 5 out of 5 stars

I was relieved when I found this website! I saved SO MUCH on my child's formula compared to several other websites. It was also great not having to wait over a week for it to arrive which I've experie... See more

Company replied

Company details

  1. Organic Food Store
  2. Baby Store
  3. Natural Foods Store

Written by the company

Formula Discounter provides European-certified organic baby formulas worldwide.
We believe premium baby nutrition should be accessible to all families. Our pricing structure makes it easy for parents to provide the best for their baby without breaking the bank.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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Rated 5 out of 5 stars

Curious About Kendamil Goat Formula?

Curious About Kendamil Goat Formula?
Here's Our Take
After researching countless different formulas, we decided to give Kendamil Goat Follow-On Formula a shot-and I'm so glad we did! Our baby absolutely loves it and took to it right away with no issues. It mixes well, has a creamy texture, and doesn't have that strong smell some other formulas do.
Ingredients-wise, Kendamil really stands out. It's made with whole goat's milk, which is naturally gentle on tiny tummies. We also love that it's palm oil-free and has plant-based DHA - something we were specifically looking for.
Customer service was also a great experience.
We had a quick question about shipping and got a friendly and helpful response within 24 hours.
It's clear they really care about their customers and the quality of their product.
Another thing that really stood out to us is that Kendamil is a family business. You can tell there's a lot of heart behind what they do, and that personal touch really shines through in both the product and their service.
All in all, we're really happy with this formula and plan to stick with it. Highly recommend for parents looking for a high-quality, gentle alternative!

19 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Courtney,

Thank you so much for your thoughtful and detailed review! We’re absolutely thrilled to hear that Kendamil Goat Follow-On Formula has been such a great fit for your little one.

It’s wonderful to know that the creamy texture, gentle ingredients, and absence of palm oil and fish oil-derived DHA have made a positive impression — those are all things we’ve put a lot of care into, so your feedback really means a lot. We’re also so glad you had a great experience with our customer service team — they’ll be delighted to hear your kind words!

As a family business, it’s incredibly rewarding to know our passion and values are coming through. We’re honored to be part of your parenting journey and truly appreciate the trust you’ve placed in us.

Thank you again for the high recommendation — it means the world!

Best,
FD Team.

Rated 1 out of 5 stars

Bad Communication and Weak Customer Service

I made a large bulk purchase using a credit card that had a different billing address than my shipping address. Five days passed without any shipping confirmation, so I reached out to customer service to see what was happening with my order. Apparently I had needed to verify my credit card information and that my order had essentially been put on hold until I did so. Although I understand the need to verify the authenticity of this transaction as it was a rather large one, I didn't receive any sort of communication alerting me to verify this information prior to me reaching out. Having a consistent supply of formula is crucial for most babies and my son is no different. I was trying to be proactive by ordering this formula before I ran out of my current supply. Now I am cutting it extremely close, if not experiencing a substantial gap in readily available formula for my baby. Again, wanting to verify large purchases makes total sense - but not notifying your customers of it doesn't and is truly unacceptable. After communicating this frustration with customer support, their only response was that they “empathize” with my situation and that it will ship whenever it ships. Saying that they empathize with me feels like a gross cop out, especially when this a major issue that THEY had dropped the ball on.

9 April 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Katie,

We sincerely apologize for the inconvenience and frustration you experienced with your recent order.

Your concerns are completely valid — and we understand how important timely delivery is, especially when it comes to something as essential as baby formula. The delay you experienced was due to your order being automatically flagged as high risk by our system, primarily because of the mismatch between the billing and shipping addresses on a large purchase. In such cases, we are required to manually verify the transaction for security purposes before proceeding.

That said, you're absolutely right — you should have been notified immediately about the verification requirement, and we deeply regret that this step was not clearly communicated. This is something we are actively working on improving to prevent similar experiences in the future.

We also apologize if our customer service response felt dismissive. That was never our intention. We understand that this delay could have serious implications for your family, and we truly regret the stress this may have caused.

Thank you for your honest feedback — it helps us do better.

Best,
FD Team.

Rated 5 out of 5 stars

buying in bulk

buying in bulk means that I don't have to worry about running out of formula and I always have an extra stash just in case there are supply errors or anything like that.. other sites I've seen have limits on how much you can buy at once but formula discounter gives you better prices the more you buy which I was impressed by and free shipping always helps

1 April 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Bethan,

Thank you for taking the time to share your experience! We're so glad to hear that buying in bulk has given you peace of mind — we know how important it is to have a reliable supply, especially when it comes to something as essential as baby formula.

We’re proud to offer flexible bulk purchasing options without strict limits, and we’re thrilled that you found our tiered pricing and free shipping helpful — it’s all part of our mission to make quality formula more accessible and affordable for families.

Thanks again for your kind words and support — we're here whenever you need to restock!

Best,
FD Team.

Rated 5 out of 5 stars

I am so happy found this formula…

I am so happy found this formula Kabrita because my grandchild is not having allergies since he started drinking this milk.

1 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Iris,

Thank you so much for sharing your wonderful experience with Kabrita! We're thrilled to hear that our formula has helped your grandchild and that you're seeing positive results. It's always great to know that our product is making a difference. We appreciate your trust in Kabrita and look forward to continuing to support you and your family!

Best,
FD Team.

Rated 5 out of 5 stars

Shout out to the Customer Service team

Shout out to the Customer Service team! I made a mistake on my order and was really stressed about it, but they were really helpful and sorted it all out for me. My formula arrived yesterday and I'm glad I took a chance on a new site.

22 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Francisca,

Thank you so much for your wonderful review! We’re so happy to hear that our Customer Service team was able to assist you and ease your stress. It’s great to know your formula arrived safely and that you’re pleased with your decision to try us out. We truly appreciate your trust and are here if you need any further assistance in the future!

Best,
FD Team.

Rated 5 out of 5 stars

Was a bit nervous

Was a bit nervous about ordering in bulk but it all worked out great. Got what I needed fast and didn’t have to pay a fortune. Will use them again

1 April 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Ruth,

Thank you for your review! We totally understand the hesitation when ordering in bulk, but we're so glad to hear everything worked out smoothly for you. We're committed to providing great service and competitive prices, and we're thrilled that you were satisfied with your experience. We look forward to serving you again in the future!

Best,
FD Team

Rated 5 out of 5 stars

High Quality Formula

Very pleased with my experience finding the highest quality baby formula with ease and having it shipped directly to me.

1 April 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Nicole,

Thank you for your wonderful review! We're so happy to hear that you had a great experience finding the best baby formula and that the shipping process was smooth. We truly appreciate your support and look forward to serving you again in the future!

Best,
FD Team

Rated 5 out of 5 stars

Great selection of formulas and Infact…

Great selection of formulas and Infact sell a brand that was hard for me to get anywhere else. The delivery was so fast too!

30 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Natalie,

Thank you for your kind review! We're so glad we could provide the formula you were looking for and that you were happy with our fast delivery. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

Will use again

Site was easy to use and could find the formula i was looking for. Arrived in time and happy with the service

27 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Ciara,

Thank you for your review! We're glad you found our site easy to use and that your order arrived on time. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

I ordered baby formula from Formula…

I ordered baby formula from Formula Discounter for the first time after shopping around and finding the best price there. I received my order within the 5 business days stated so very happy and no complaints!

12 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Simone,

Thank you for your review! We're so glad you found the best price with us and that your order arrived within the expected timeframe. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

I used Formula Discounter for the first…

I used Formula Discounter for the first time and was really happy. Delivery was quick and the price was good. Will def use again

17 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Aniko,

Thank you for your review! We're so happy to hear that you had a great first experience with us. Fast delivery and great pricing are what we strive for! We look forward to serving you again soon.

Best,
FD Team

Rated 5 out of 5 stars

Our first order review

This was our first order in Formula Discounter website. We ordered several Hipp Junior Combiotik formulas. They were sent to our home address and we are fully satisfied. The website was easy to use and everything was delivered on time.

7 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Bohdana,

Thank you for your review! We're delighted to hear that your first experience with Formula Discounter was smooth and that you’re fully satisfied with your order. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

Very fast delivery and great quality!

I am very glad to have found you. Very convenient to order, large selection of products and fast delivery. Good discounts for huge orders.

9 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Nazar,

Thank you for your wonderful review! We're so happy to hear that you’re pleased with our fast delivery, product selection, and convenient ordering process. It's great to know you're enjoying the discounts on larger orders too! We truly appreciate your support and look forward to serving you again soon!

Best,
FD Team.

Rated 5 out of 5 stars

Love the service

Love the service, very fast , good price!

6 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Olga,

Thank you for your kind review! We're so glad to hear you’re happy with our fast service and great prices. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

Very good experience

Very good experience

1 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Stefan,

Thank you for your review! We're happy to hear you had a great experience. We appreciate your support and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

Legit product that came quickly

Legit product that came quickly. Will definitely order again

24 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Carolyne,

Thank you for your great review! We're glad to hear your order arrived quickly and that you're happy with the product. We look forward to serving you again soon!

Best,
FD Team

Rated 5 out of 5 stars

Extremely fast shipping

25 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Alexis,

Thank you for your review! We're glad you were pleased with our extremely fast shipping. We appreciate your support and look forward to your next order!

Best,
FD Team

Rated 5 out of 5 stars

A lot of variety also in price

A lot of variety also in price. The best thing is how fast it arrives.
Service is espectacular.

8 March 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Lucia,

Thank you for your wonderful review! We're so glad you enjoyed the variety we offer and the fast delivery. Your kind words about our service mean a lot to us—we’re here to help anytime!

Best,
FD Team

Rated 5 out of 5 stars

The order came in quick

The order came in quick and the response from the staff was very prompt as well. Thank you Rachel

4 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Kalyaan,

Thank you for your kind review! We're glad to hear that your order arrived quickly and that our team provided prompt support. We truly appreciate your feedback and look forward to serving you again!

Best,
FD Team

Rated 5 out of 5 stars

Great Customer Service

The formula I ordered was out of stock and they were quick to respond and replace with one that was in stock. Shipping is fast and easy.

1 February 2025
Unprompted review
Formula Discounter logo

Reply from Formula Discounter

Hi Emma,

Thank you for your kind review! We’re so glad to hear that our team was able to quickly assist you with the out-of-stock formula and find a suitable replacement. It's great to know that our fast shipping and customer service met your expectations.

We truly appreciate your understanding and look forward to serving you again in the future!

Best regards,
FD Team

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