For House & Home Reviews 

19
TrustScore 4.5 out of 5

4.6

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Company details

  1. Money & Insurance

Information provided by various external sources

Yorkshire's destination home, garden & gift store; Online shopping, with the personal touch! Free delivery over £50 on cookshop, dinnerware, DIY, gardening, cleaning, & gifts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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1-star

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4.6

All reviews

(19)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shop experience from Nelly at House and Home Tygervalley

I was assisted by Nelly at House and Home Tygervaley in buying a new stove. She was awesome! Such a great experience and kind, helpful, fast service and delivery and best ever after care. She checked in to see whether everything was satisfactory. I was pleasantly surpriced, great abassador for House and Home!

18 September 2025
Unprompted review
Rated 4 out of 5 stars

Set of 4 Denby Pasta Bowls

Best price on the web. Items arrived within three days of placing order, were extremely well packed. My only gripe is that after placing the order and paying with pay pal I did not receive any confirmation of my order or dispatch details whatsoever hence the four stars otherwise very pleased.

27 May 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order on 7 April

I placed an order on 7 April. I am yet to receive an email confirmation. Most retailers would send email confirmation within minutes of placing an order. I sent an email this morning to kyle using the email address shown on my PayPal receipt. Waiting to see if I get a response and some indication when my delivery may arrive. I have heard absolutely nothing since placing the order. This is becoming a cause for concern. Update - order received within 7 days.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Five star quality

Five star quality, five star service, five stars for staff attitude, five star for speed of arrival.

Plus an additional Five stars because it looks great on my bed.

27 July 2020
Unprompted review
Rated 1 out of 5 stars

Very bad customer service and postal delivery

I had ordered the same product from the for House and Home twice before in 2016 and 2017 without any issues and the package arrived promptly within two days.
Then I ordered the same item again on 17.12.2019 and after 7 working days I still didn't receive my package. A note then appeared in my post saying that it was left ?in a green rubbish bin? outside of my house 10 days ago!!??
When I called the house and home customer service, they didn't apologise for the delay and made excuses about this kind of service.
Very disappointing and now I have to waste my time again contacting for House and Home to get my money back.

31 December 2019
Unprompted review
Rated 5 out of 5 stars

My first experience with this company…

My first experience with this company and for sure it won't be my last!
Delivery was very fast and arrived the next day, even with free standard shipping!
The products were excellent and the lowest priced I could find as well as being well packaged for shipment.
Highly recommended!

10 October 2019
Unprompted review
For House & Home logo

Reply from For House & Home

Thank you very much :)

Rated 5 out of 5 stars

Ordered some plates from the Denby…

Ordered some plates from the Denby range; wonderful customer service, prompt replies from their team and they were very helpful as well. Plates arrived in one day with standard delivery, all safe and sound. Will definitely be using them again.

24 March 2018
Unprompted review
Rated 5 out of 5 stars

★★★★★

I just happened upon their site through google, and it was a good find. Very responsive and friendly service. ★★★★★

20 March 2018
Unprompted review
For House & Home logo

Reply from For House & Home

Thank you! That's very kind. :)

Rated 5 out of 5 stars

Coffee set saucers look lovely!

I inherited a pretty coffee set and wanted to display it effectively. My order for the small plate holders arrived in good time and the decorated saucers are now on show and look gorgeous!
Easy order, no fuss delivery. Thank you!

17 March 2018
Unprompted review
For House & Home logo

Reply from For House & Home

Kath, that's very kind. Thank you for your review! :)

Rated 5 out of 5 stars

Brilliant from start to finish

Ordered some Denby Crockery. So pleased with my order. Was well packaged, delivered promptly even with the Snow and was very reasonably priced. Will be back again!

2 March 2018
Unprompted review
For House & Home logo

Reply from For House & Home

Thanks, Jessica!

Rated 5 out of 5 stars

Highly recommended.

Having viewed the ' For House and Home ', website I decided to place an Order with them. I am pleased that I chose to do so.
The ordering process I found to be easy and straight forward. Delivery time, although not as rapid as other companies I have dealt with, I found it to be acceptable. All in all, I will consider purchasing from this company once again.
Highly recommended.

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Reliable and Friendly

I have found House and Home to be very reliable, with an element of friendliness that you do not find with impersonal online retailers.

15 February 2018
Unprompted review
For House & Home logo

Reply from For House & Home

Thank you, Peter, much appreciated. :)

Rated 5 out of 5 stars

Good products, great prices, fantastic service.

I've now made two orders through this website. In both cases the products have arrived promptly (ahead of estimate) and very well packed.
Throughout the purchase process, the company kept me informed about my order and delivery.
In addition, they have some great bargains on quality goods and an easy to use website with a simple purchase process.
I shall definitely use again.

27 July 2017
Unprompted review
For House & Home logo

Reply from For House & Home

Hi Davey,

Thanks so much for your feedback, really appreciate it. Apologies it's taken so long to reply, I've only just found Trustpilot!

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