I’d like a refund
15 October 2026
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Company details
Information provided by various external sources
hims is a one-stop shop for men's wellness and personal care, providing treatment options for hair loss and ED
Contact info
United Kingdom
- forhims.co.uk
3.3
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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How do i cancel my repeat order
15 October 2026
Reply from hims
Hi Cliff,
Thank you for taking the time to reach out to us!
One of our team will be sending you an email shortly to confirm the cancellation of your treatment plan.
We appreciate you checking in, and we hope to have the opportunity to support you in future with any treatment needs you may have.
Best,
The Hims Team
Reply from hims
Hi Tony,
Thank you for taking the time to share your feedback, and I’m really sorry to hear that you've experienced an issue with your treatment.
Please be assured that your concerns are important to us. One of our team will be reaching out to you shortly so we can ensure that you receive a replacement order free of charge.
We appreciate you bringing this to our attention, and we hope to have the opportunity to put this right for you as soon as possible.
Best,
The Hims Team
Excellent 👍
Quick delivery. The product is working very well for my hair, and I know this because I had been on other products from other companies before starting with HIMS.
10 October 2026
Reply from hims
Hey Nwabueze,
Thank you very much for the great feedback! We're really glad to hear that your treatment is working well for you, and that you've had a positive experience with our fast shipping.
If you ever need anything at all throughout your health journey with us, please feel free to get in touch at any time.
Best,
The Hims Team
They actually do work !
10 October 2026
Reply from hims
Hey Graham,
Thanks so much for the positive feedback, and we're really happy to hear that your treatment has worked well for you!
If you ever need anything at all throughout your health journey with us, please feel free to get in touch at any time.
Best,
The Hims Team
Hims
Hims, is one big scammer and they are under ivestigation in US for exactly what they have done to me. Subscription trap, and scam subscription. Some six month ago I purchased some hair lotion and used my credit card and that was it the applicator broke and I was unable to use the 2nd bottle, I informed them and they did not even reply and just forgot about it and just left the bottle on the shelf. Yesterday I received an email informing me that my order is on the way and they have charged my account by £178! I contacted them and person called Nick replied, you have a subscription and we do not refund on subcription, so I checked their website and noticed they have created a subscription all the way to 2028, I tried to cancell the subscription, but the buttons for cancellation did not work, I sent Nick another email with strong words, and they replied your subscription is cancelled but we do not refund, I have checking Hims UK and mother company in US, Canada are under investigation for this auto subscription which they have set up and and trap and scam customers, and they are doing it all over so watch out, and beware! They are famuse all over the world for this modern way of pickpocketing. Even AI knows all about them!
3 September 2026
Unprompted review
Reply from hims
Hi there,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with your recent cancellation request.
Please be assured that your concerns are important to us. One of our team will be reaching out to you shortly so we can discuss your experience and concerns in more detail, and ensure they are properly reviewed.
We appreciate you bringing this to our attention, and we hope to have the opportunity to address your concerns.
Best,
The Hims Team
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