What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.
Contact info
3, PARK COURT, PYRFORD ROAD, KT14 6SD, WEST BYFLEET, United Kingdom
- hello@forge-and-foundry.com
- forge-and-foundry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Graduation Gift
The website was easy to navigate to place my order for the Hanover engraved bracelet.
Delivery was spot on as expected, packing was simple but elegant. The recipient loved the bracelet and was impressed by it.
Gift
I ordered a bracelet that was personalized as a gift! The bracelet looks awesome and arrived so quickly. I would definitely order again!
I ordered a gift for my son
I ordered a bracelet as a gift for my son. I had it engraved as well. The website was easy to use and it arrived in a timely manner. He is absolutely going to LOVE this! It’s exactly as I hoped it would be. I would definitely order from Forge & Foundry again.
Wow,, totally amazed!!!
I would love to let other potential customers that I am delighted with this company.
I placed an order,, a bracelet for my sons birthday. I wanted engraving done on it too.
The very next day it arrived,, within 24 hours!!!
Absolutely amazing,, love the bracelet,, the delivery and also the customer service.
I couldn't get the discount code for first customer to work and contacted customer service. Straight away the lady Olivia got it sorted and a refund was issued to my balance.
Fantastic,, cannot fault anything at all.
I know my son will love it too !!!
Thank you so much ❤️
Excellent pieces of jewellery
Excellent pieces of jewellery. Shipped and delivered quickly with beautiful packaging and presentation.
I will be buying more and would encourage anyone else to give Forge & Foundry a go. You won’t be disappointed
Very easy to navigate the Forge &…
Very easy to navigate the Forge & Foundry website, I purchased a black beaded bracelet and a personalised cuff as birthday gifts for two of my brothers. The email communication is great and both items were delivered very quickly, beautiful designs and quality pieces in fabulous packaging, I’m extremely pleased with my purchases.
Gift for my son
The gift I purchased for my son was delivered promptly and he absolutely loved it. The quality is wonderful and it is lightweight and easy to wear every day. The engraving is just a lovely extra touch so that you can personalise your gift. Thank you.
SUPERB PRODUCTS - SUPERB SERVICE
I bought a black leather bracelet for my brother as a birthday gift. It arrived in quality packaging, and looked exactly as the picture advertised. Speedy service and and excellent communication.
I would recommend Forge & Foundry for a gift that is a little different and am looking to buy more items with confidence.
Great product and experience
The measurement guide is great, the ordering process was really simple and the delivery was spot on.
The packaging is nice and classy and adds a lovely quality feel to the gift!
My boyfriend loved the bracelet and the personalisation just gave it that little bit extra. Made it feel special.
I'd highly recommend the company. I received great Customer service from Olivia.
What a fantastic find this company has…
What a fantastic find this company has been.
I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging.
Unfortunately I ordered one that was too long. I e-mailed and enquired about exchanging it. A lady called Olivia was so helpful and I now am the proud owner of of a correct size bracelet.
Olivia was fantastic
Olivia was fantastic. Probably the best customer service I have experienced
When I had a problem with the size…
When I had a problem with the size bracelet we ordered, customer services responded very promptly with an excellent outcome. The bracelet was delivered very quickly and beautifully packaged.
Great product and customer service
They communicate through WhatsApp and the bracelet arrived before the scheduled date. Good quality as well!!
Leather Bracelet Exchange
Recently bought a leather bracelet to complement another bracelet I have worn for a number of years. Though absolutely nothing wrong with the bracelet, it turned out to be just a little too ‘bulky’ and didn’t quite suit. With absolutely no quibble, arrangements were made for its return and another immediately dispatched which turned out to be ‘just the ticket’ and I’m really pleased with my purchase. Both bracelets of excellent quality, both beautifully presented and I cannot fault Forge & Foundry for the very professional and polite help/service received to ensure I was completely satisfied with my purchase.
Thank you Olivia.
Personalised bracelet
I recently purchased a personalised leather bracelet. It was for for my husband's birthday. He doesnt wear much jewellery, but he loves it.
The quality is excellent, and came in a lovely presentation box.
Ordering was easy and the communication was excellent. The delivery was very quick.
I will be ordering again
Great products, exceptional customer service!
I received a bracelet for Xmas which I could not adjust to size, my problem, not the product.
On contacting the company, they could not have been more helpful, guiding me through returning and replacing the original with a more suitable alternative which I love.
Exceptional customer service, the personal touch and excellent products. Highly recommended.
Awesome product/fast shipping
I purchased matching Beaded bracelets for my husband and son for Christmas. It was close to Christmas and I never thought they would arrive on time but they did! Communication was great so I knew where they were in the order/shipping process all along the way. The quality was amazing and the boys loved them! They said they were never taking them off. I love that they offered gold AND silver accents too! They came in a velvet drawstring bag which was inside of a very masculine metal box. Great for presentation. Highly recommend and would definitely buy from Forge and Foundry again! They went above and beyond my expectations.
Quality pieces and excellent service
I am a repeat customer and love everything about Forge and Foundry. I am thrilled with my most recent order. The Curzon bracelet was a gift for my son and he loves it. It is so unique and the adjustable string gives it a perfect fit. The ordering experience using your website was easy and I greatly appreciate your customer service and problem solving by sending me this piece from your London stock since it was sold out after I placed my order. International shipping to NY was very fast and my order arrived in perfect condition. Forge and Foundry is 10/10 for me.
Lovely bracelet and very well made
Lovely bracelet and very well made, has a fantastic strong fastener on it so it feels very secure. Dad loved it!!
Received very quickly and customer service is human as well which makes any questions a lot easier to ask 🤗.
Thank you again a well received present!!
Wonderful customer service
Wonderful customer service. I needed my bracelets mailed to the UK and the website wouldn’t allow me to put in my address, even though personalization was done at their London site instead of the US. I emailed them and Olivia personally assured me she would handle the address change herself. They were shipped out quickly (even with the holidays) and I just received them today. They’re perfect! I would definitely order again. Thank you, Olivia!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







