Rubbish customer service
I ordered 50 desert cups x 2 (so 100 in total). Delivery came quick but on opening it was 2x 25 pack so only 50 in total. Not sure how they could have supplied this so wrong as there was not even a option to buy a 25 pack online??
I needed this for a party. It got delivered on a Tuesday and the party was on a Saturday. This would have been quick to rectify.. only their phones don't work - you have to email. I emailed straight away asking if the missing order could be delivered as next day. No response.
I had to then buy some more on amazon as next day delivery.
I then get a email TEN days after the initial email - when asking if I can now get a refund as the party has been and gone - and they've completely ignored my request for a refund and just said 'I can confirm your missing order will arrive tomorrow.'
I clearly stated in my email when my event was and when it was needed by. They've clearly just ignored this. I don't need this anymore, as I've spent more money ordering from amazon. Do not order from here - on the off chance your order was correct - great. If not, then you're out of pocket and have to wait a long time to get any sort of reply. Terrible customer service.







