Excellent service from my delivery driver. Phil. S, live in a village lane that’s very narrow, couldn’t park close by, so carried my shed from the road, and up some stone steps into my front garden,... See more
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At Forest, we know a fair bit about fences; And sheds for that matter. In fact, we’ve been the UK’s leading and most trusted manufacturer and distributor of quality wooden garden products for over 50 years. Today, you’ll find our range of garden buildings, fencing, decking and decorative structures for sale across many sites online and in over 3,000 retail stores. From the forest to the doorstep – we’re a vertically integrated business We’re proud to be a British company using sustainable, British timber. The majority of the timber we use is grown and felled from managed UK forests across Scotland. After felling, the timber is cut and processed in our nearby sawmill and taken to our manufacturing operation in rural Worcestershire.
Contact info
Unit 288, Hartlebury Trading Estate, DY10 4JB, Hartlebury, United Kingdom
- 0333 321 3142
- info@forestgarden.co.uk
- forestgarden.co.uk
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Replied to 85% of negative reviews
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Hartwood Life Time 10' x 6' Overlap Pressure Treated Pent Shed
Ordered the shed through Shed.co.uk. I got an email with components list the same day as the order confirmation. 5 days later, they emailed to say it would be delivered 5 days later.
Graham W., the delivery driver, was very friendly and helpful, preempting my request by asking if I wanted everything carried to the garden. All sorted in rapid time.
Now all I need to do is build it 🫣
John Parmenter was our delivery driver…
John Parmenter was our delivery driver , nothing was too much bother, he was very polite and would definitely recommend him, a credit as delivery driver. Left it where we asked and very neatly.
Shed Review
Phil Haywood was my delivery guy. Turned up on time and was super helpful. Was very warm and friendly too. Great service from start to end,. Would use it again and recommend it to anyone.
Good products and careful delivery
Good products at a decent price. Delivery was excellent. Phil Haywood went the extra mile (or metres) to leave the fencing exactly where I needed it. Altogether a good experience.
DO NOT BUY A FOREST GARDEN SHED!
DO NOT BUY A FOREST GARDEN SHED!
They are sending out sheds, which they know are defective (they will tell you otherwise).
We purchased a 10x8 shed back in September 2025. We paid an additional £400 for the installation, and for that they sent out one man trying to build a 10x8 shed on his own, which he botched from start to finish. He climbed onto the roof to tack down the felt, which split from his weight and dislodged the beams. The apex panels are faulty (again I have been told that Forest Garden are aware of this, even though they are not admitting it). The floor was not fitted correctly, to a point where the panels were floating on thin air. The wood had degenerated within a matter of months, warped. The door frames were not fitted correctly, and so many other faults.
I contacted Forest Garden, showed them a video and they immediately agreed to send a replacement. What they sent was the same flawed panels. Basically, they are selling sheds which are not fit for purpose. The installers arrived today and told me that upon checking the new shed which had been delivered the apexs and panels were also defective. So they would be pulling down one faulty shed faulty and replacing it with another faulty one.
Now we have to wait for Forest Garden to contact the retailer buyshedsdirect.co.uk, to confirm a collection of 2 not fit for purpose sheds, only then will buyshedsdirect.co.uk will then issue a refund.
If you want your garden to resemble a timbers yard, buy from Forest Garden. If you want to waste many hours on the telephone, buy a Forest Garden shed.
Update to Forest Garden's response:
Yes you acted very quickly. You sent out another duff shed with exactly the same issues as the original one! Your quality control is non-existent and you left my garden looking like Steptoe's junk yard. Regarding your communication, I had to chase and chase for all communication. You send out highly ambigious and confusing notifications. I can see that the poor reviews are starting to stack up. Just waiting now for the change in company name.
My review is 100% honest and nothing less than you deserve. A waste of my money and an even bigger waste of my time.

Reply from Forest Garden
Great delivery. Helpful and kind.
I took delivery of two wooden planters with trellis this morning. I was a worried they would be left near my front door which would have made life very awkward for me. But delivery driver Kevin was happy to take them round the back of my property and place them exactly where I wanted. Massive problem for me was averted because he was so kind and helpful. Great delivery experience.
Also he was more than willing to fix the trellis parts for me had I had a drill available. Couldn’t wish for more. It will definitely encourage me to go back to this company again.
Excellent Company, Delivery and Driver !!!!
Excellent, always sceptical when using a new online company. Fantastic communications; I got an update on delivery - delivered today when they said they would deliver. The driver who delivered it was Kevin R, and what a lovely man; nothing too much trouble and brought it round the side and into the garden. Thank you
Great experience
Great experience , earlier than expected and very friendly and helpful delivery guy: Graham W. He kindly put the delivery in the garden for me. Much appreciated!
Clear ordering process and…
Clear ordering process and communication about delivery. Pete the delivery person was helpful and friendly. And got it all set up in the right place.
Delivered by Roy T who was super…
Delivered by Roy T who was super helpful and gave good advice and tips for putting my new shed up! Very friendly and efficient.
Just had my shed delivered by Penko and…
Just had my shed delivered by Penko and Ed, 2 lovely guys, turned up exactly on time, and were very careful unloading and putting the shed exactly where I wanted it, nothing was to much trouble for them, highly recommend this company
Delivery was quick and efficient
Delivery was quick and efficient, with Steve M giving helpful tips along the way for things to help with the construction of the shed. It wasn't just a rush to get to the next job ASAP, which makes a difference
Very good priced sheds
Very good priced sheds, Delivery on time Chris and Mark very polite helpful and friendly went through instructions to help when assembling, nothing was too much trouble for them
Trellis panels delivered excellent service
Ordered 4 trellis panels - great quality, good price, and delivery driver Shaz was super helpful too. Very good comms from the Company about delivery arrangements, and Shaz turned up exactly on time. Definitely recommend.
Fantastic Service and brilliant product
Honestly cannot recommend enough. This is the first time we have put a shed up and honestly it was so easy and all the thanks should go to Roy T. He meticulously set each piece out on our drive to make it easier for us to construct later that day. He was so professional and a real credit to Forest Garden. Thank you so much Roy T. The shed it self is fantastic and exactly what we needed!
Great price
Great price. Fast delivery and delivery service by John Doogan was professional and helpful.
We had our shed delivered yesterday by…
We had our shed delivered yesterday by Steve M.
He put it all together tidy and efficiently. He even entertain my 2 boys!
Would highly recommend
10'x 10' T&G Shed Delivery.
My 10' x 10' shed was delivered directly to my door by Andy L . He was extremely courteous and off loaded the shed and stacked it very tidily where i had asked him to put it, The shed is of good quality and well made and the service by Andy was fantastic, all in all a great shed with great service, which is rare these days. Many thanks to Forest Garden and many thanks to Andy L.
Happy with quality and service
Great communication with regard to the order and delivery timescales etc. Happy with the quality of the fence panels. The delivery drivers were lovely (James and Cristian C), very polite and happy to carry the items into the garden for me. Thank you L R Gascoigne
Excellent service and delivery Garry…
Excellent service and delivery Garry was very punctual and efficient he unloaded and stacked my shed carefully and explained all the components
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