FORESMART Reviews 

297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often going above and beyond. The service is frequently highlighted as smooth, efficient, and reliable, ensuring shipments are handled well from start to finish. Reviewers consistently appreciate the clear and prompt communication, with agents often replying quickly, even outside regular hours. Many people also highlight the fast and on-time delivery service, noting that shipments arrive as planned without unexpected delays.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, reliability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising timely and fast deliveries... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

Users describe positive interactions with response times, highlighting prompt and clear communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Foresmart has been the smoothest and most frictionless process, they go above and beyond to make sure your shipments are on track and everything is delivered in great condition. S... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve been using Foresmart for years to book goods from China to Norway, and I couldn’t be happier with their service. Johnny always goes above and beyond to secure the best rates and provide ou... See more

Company replied

Rated 5 out of 5 stars

We have received several shipments through Foresmart. Everything has gone smoothly. In particular Katherine has been extremely helpful, always finding us the most economical shipping solutions. We con... See more

Company replied

Rated 5 out of 5 stars

Ian from foresmart has been an invaluable help to me and my business. He is a great communicator, is very reliable, and finds me shipping options at competitive prices. I have been working with Ian... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Logistics Service
  3. Shipping Company
  4. Shipping Service

About FORESMART

Written by the company

Promo Image

FORESMART

Foresmart Forwarding is a Class A forwarder Company in China. Our head office is in Shenzhen, China, and we have a branch office in Guangzhou, Changsha... We can handle the shipment from Shenzhen, Shanghai, Ningbo, Guangzhou, Qingdao, Tianjin, Fuzhou, Xiamen, Dalian, Foshan, Taiwan, HoChiMinh, and so on. Our main Market is in the USA, Canada, Australia, New Zealand, UK, Germany, and other Europe countries.

Here below are our main services: 1. Air freight&Ocean freight forwarding 2. FBA shipping 3. Consolidation, Warehousing 4. Customs broker 5. Insurance 6. DDU&DDP


Your reliable shipping agent in China.
Make freight more efficient.
get a free quotation more services

Contact info

5.0

Excellent

TrustScore 5 out of 5

297 reviews

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1-star

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5.0

All reviews

(297)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, kind and great service

Very fast and kind customer service, would definitely be ordering from them again. Fit my specific needs and helped me throughout my barriers and what is recommended, over all big shout out to Johnny!

25 April 2023
FORESMART logo

Reply from FORESMART

Thank you for your review, Rafael. We are glad we meet your special needs, and you like it. We have a professional and strong team, trust we can do better, and we can meet every customer's needs if we can.
Looking our next shipping soon.

Rated 5 out of 5 stars
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Reply from FORESMART

Thank you for your review, fast and responsive is our basic work attitude. We are very glad to hear you enjoy this shipping, looking forward to your next shipment.

Rated 5 out of 5 stars

Professional service

Professional service, great communication with Joy
I highly recommend

3 April 2023
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Reply from FORESMART

Hello, Lavinia, thank you for your review. It is very glad to hear your recommendation, let customers satisfied is what we want to do. Great service and communication is our basic attitude, we are happy you like it.

Rated 5 out of 5 stars

Replies were always quick Andy…

Replies were always quick Andy representative was always very helpful and friendly (Joy)

3 April 2023
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Reply from FORESMART

Thank you for your review, it is very great to hear that you give us a great review. Reliable, responsive, and friendly is our attitude, we want to make freight more efficient and make communication easier. Happy shipping.

Rated 5 out of 5 stars

Great response

Great response, fast and efficient

24 February 2023
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Reply from FORESMART

Thanks for your review. It is great to hear that you give us so a good review. Response and efficiency are our mission, we hope we can help customers make freight more efficient and help them save time and cost. Happy shipping.

Rated 5 out of 5 stars

Since connecting with Foresmart…

Since connecting with Foresmart Shipping I am very please the service. Ella is great to work with, she keeps me up to date and if i have any concerns she is there to answer them.

Great job keep up the good work.

8 March 2023
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Reply from FORESMART

Thank you for your feedback, Albert. It is very great that you enjoy the shipping experience. We are very pleased you choose us and let us help you. Keeping updated and solving all logistics problems is what we should do, we want to help every customer save time and cost, and make freight more efficient. Happy shipping.

Rated 5 out of 5 stars

I've had this company handle my logistics

I've had this company handle my logistics from China to the US on numerous occasions. I can only say positive things. What really stands out for me is great communication and service in general. Highly recommended.

7 February 2023
Unprompted review
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Reply from FORESMART

Thank you, Denys, thank you for your review. Communication is very important in international logistics, we know each other, then can save more time and cost. Very kind that you have a positive experience with FORESMART. Happy shipping.

Rated 5 out of 5 stars

Incredible 5 Stars

Easy going, super planned and keeps you updated with everything. 5 stars and will absolutely be using for my future shipments.

22 February 2023
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Reply from FORESMART

Hello, very thanks for your review. It is very kind to hear you gave us so great feedback. Making freight more efficient and keeping updated is what we should do. Thank you for your 5 stars again, happy shipping.

Rated 5 out of 5 stars

The customer service is really good

The customer service is really good, they are always willing to help and have an excellent response time for any query you have.

24 February 2023
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Reply from FORESMART

Hello, thank you for your review. It is great to hear that our service is excellent. Becoming customers' reliable shipping agent is our dream, we always try our best to give every customer the best shipping experience. We are happy we did it. Thank you.

Rated 5 out of 5 stars

Very happy with their service

Our company is working with them from 2020 .They are very good and helpful. Prompt response and very good behaviour . Always trying to help us any kind of problem or other stuff. I recommend the company. Best wishes for their services.

1 March 2023
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Reply from FORESMART

Thank you for your feedback! We are glad to hear that our company has been able to provide you with great service and support. We will continue to strive to be helpful and provide prompt responses to any issues you may have. Your recommendation is greatly appreciated, and we look forward to continuing our business relationship with you. Best wishes to you and your company as well!

Rated 5 out of 5 stars

Professional Team

Great experience, fast & professional company.

28 February 2023
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Reply from FORESMART

Thanks, Jo, thanks for your review. It's great to hear that you had a good experience with Foresmart, fast and professional are very important in international shipping, we are so happy we did it, and you like it.

Rated 5 out of 5 stars

Easy to communicate with

Easy to communicate with, providing great customer service and quality of service. Easy to deal with and provides goods within an amazing time frame

27 February 2023
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Reply from FORESMART

Thank you for your review. Making freight more efficient is our mission. We always try to give customers the best experience, we are glad we did it, and you love it. Thank you for your high comments. Happy shipping.

Rated 5 out of 5 stars

Great service highly recommended

27 February 2023
Unprompted review
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Reply from FORESMART

It is very great to hear you recommend us to others. We have confidence in our service and we believe that we can bring customers a very good experience. Thank you to your review, and happy shipping.

Rated 5 out of 5 stars

Easy to do business with Foresmart

I was shopping shipping companies. It was a Great experience. Containers arrived as promised. Foresmart is my new shipping company.

24 February 2023
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Reply from FORESMART

That sounds great! It's always a pleasure to hear when customers have had a positive experience with our services. We strive to make sure that every customer is satisfied and we're glad you found us easy to do business with. Thank you for choosing Foresmart!

Rated 5 out of 5 stars

recommend

Responsibilities, invested a lot of effort in working with clients, always at your service and agents are people of great trust

26 February 2023
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Reply from FORESMART

Thank you for your recognition of our work. For every logistic, our whole team is working hard. We hope to make international freight more efficient and give the customer a good experience. We are glad we made it. Thank you for believing in us. Happy shipping.

Rated 5 out of 5 stars

The best

Joy has been fantastic always responding in time and answering my questions and concerns. He made the process very easy for me to understand. The customer service was 10/10.

26 February 2023
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Reply from FORESMART

Hi, Almozani, we are so glad to hear you give us 10/10. FORESMART always want to make the shipment easy for you, and give you the best service, we are so happy we did it.

Rated 5 out of 5 stars

Great service!

24 February 2023
Unprompted review
FORESMART logo

Reply from FORESMART

Thank you very much for your review. We are so glad that our service has touched you. Looking forward to helping you with your next shipment.

Rated 5 out of 5 stars
FORESMART logo

Reply from FORESMART

Hello, we are so glad to hear you have a great experience with FORESMART's service. Looking forward to helping you with your next shipment.

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