While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in improving health and well-being. Many people appreciate the exceptional customer service, highlighting the staff's helpfulness, quick response times, and supportive attitude. Consumers frequently mention that the team is knowledgeable and goes above and beyond to assist with inquiries and resolve any issues. A few other people also felt that the company has a responsibility to guide customers on dosage, particularly for certain supplements, to ensure proper usage and avoid potential side effects. However, the general sentiment is that the company’s products and customer support are outstanding.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and effectiveness of items... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as phenomenal,... See more

Response time

Reviewers consistently express high satisfaction with the company's response times. Customers frequently... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of products. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

I have been taking prescription porcine thyroid for about 25 years. When I started hearing talk about prescription porcine thyroid becoming unavailable, I began looking for alternatives. I ran into Fo... See more

Rated 5 out of 5 stars

Excellent Customer service - I had asked to add B Complex to my subscription and Franz made it easy peasy, sent me a link, then added a free gift to my order, so generous! I'm grateful to God for Fore... See more

Rated 5 out of 5 stars

Been taking bovine thyroid supplements since February. Unable to get the porcine from pharmacy. Did not want to go on synthetic. Based on how I feel- more energy, much less tense and snappy tempera... See more

Rated 5 out of 5 stars

As always, customer service was outstanding! Kristen immediately jumped into action & got my order processed early so I won't run out of product. She also gave me a $10 credit for use on next order... See more

Rated 2 out of 5 stars

2025 I use to really appreciate this medicine, then noticed it wasn't working as well and quality and customer service went downhill. I Googled and came up with this: Forefront (likely referring... See more

Rated 3 out of 5 stars

I purchased the raw desiccated thyroid glandular supplement, the bottle with the blue stripe. I had a lovely conversation with a rep from Forefront. I was wanting to get off of Thyroxine. In our d... See more

Rated 3 out of 5 stars

Forefront's collagen Peptides are very good. However, they are not competitive. There are equally good (in every way equally good) collagens on the market now that are far less pricey.

Rated 5 out of 5 stars

At 62 years old, Menopausal, with Hypothyroidism for 32 years this is the first time I have EVER heard of what I'm learning here. 1) The formation is outstanding. I can follow what's being... See more

Rated 5 out of 5 stars

Fast response to a ordering error on my part. I've done business with Forefront Health for Several years and I couldn't be more happy. Great products from Great people. Congratulations to Tom and... See more

Rated 5 out of 5 stars

My husband and I started taking the dessicated thyroid a month and a half ago. Both of us quickly had much better energy levels throughout the day. We ran out of our supply and have felt the differen... See more

Rated 5 out of 5 stars

I love these products and not only feel better using them, but feel good about using them, knowing the ingredients are high quality and safe to take. The customer service is responsive, friendly and q... See more

Rated 5 out of 5 stars

A customer rep got back with me by email very quickly (within 1 day). She included helpful screen shots showing how something was set wrong in my account so that credits I had weren't automatically be... See more

Rated 5 out of 5 stars

Love their products. They made a huge difference when traditional medical treatment failed. There’s rarely been an issue in the 5 years or so I’ve been using them but the few times it occurred they re... See more

Rated 5 out of 5 stars

I have had my thyroid radiated with the radioactive iodine back in the late 90s, and have been struggling with weight ever since when I never had a weight problem. I am happy to try this product and s... See more

Rated 5 out of 5 stars

The products are top quality. Because of my sun damaged skin I started using their Collagen with great results, healing of my forearm skin. When I tried another product from Amazon because it was less... See more

Rated 5 out of 5 stars

Forefront Health has amazing products that actually work to help the body to be healthier! In addition, their customer service is outstanding; they respond quickly and take care of any issues that ma... See more

Rated 5 out of 5 stars

It's so wonderful when you get truly exceptional customer service. I had a shipment missing from 2 companies. Forefront Health was so easy, I let them know and they took care of it. No blaming or... See more

Rated 5 out of 5 stars

Excellent products, very knowledgeable and prompt replies to questions, following up. I have been using Forefront Health products for over 2 year and this year I bought their red light therapy device,... See more

Rated 5 out of 5 stars

Paige responded to my email and answered my questions. Thank you for the clarification on steps to reduce goiter. I am planning to use the red light therapy device in conjunction with the other things... See more

Rated 5 out of 5 stars

I have been on this health journey for over 8 years. They are very kind and understanding. I appreciate their knowledge and expertise, I wouldn’t be here if it wasn’t for The Lord and forefront. The q... See more

Rated 4 out of 5 stars

Like the product, micronized egg shells for calcium intake. I received a text a month later telling me my card would be processed in 3 days for my next order, which I had not ordered. I emailed their... See more

Rated 5 out of 5 stars

Customer service is WONDERFUL! I use the progesterone and love it! I also have the magnesium oil that I’ve recently started using and I’ve been using the coffee for a long time, it’s delicious! I had... See more

Rated 5 out of 5 stars

Good products and service. Canceling my subscription was easy. I received several options, made my choices and my request was simply honored. Unusual in todays world and truly another good trait fr... See more

Rated 5 out of 5 stars

Forefront Health has been an amazing company for many reasons. They are always on point when you have a question or need to change an order. So refreshing in today’s world to have a company that reall... See more

Rated 5 out of 5 stars

I really appreciate the line of products and extensive education about them. I especially want to commend Forefront for excellent costumer service—they processed a refund quickly and efficiently upon... See more

Rated 5 out of 5 stars

Forefront has the best customer service. I’m not good with their websites and they have come to my rescue several times. Their products helped me manage my health issues and I’m off medication. I love... See more

Rated 5 out of 5 stars

I became a customer of Forefront Health quite a few years ago. I live in Norway, which has a very strict and conservative treatment for hypothyroid patients. I had been using this for several years... See more

Rated 5 out of 5 stars

They reply quickly and very helpful with the problem I had with a damaged package. One of the bottles of K2 oil drops was broken maybe because of rough treatment during transit to my home? Who knows.... See more

Rated 5 out of 5 stars

I wrote an email asking a question about legumes after I read the article about foods not to eat if you have thyroid problems. I received an email the next day answering my question! It was very in... See more

Rated 5 out of 5 stars

Some how my order escaped its box, the result was USPS GAVE ME a piece of cardboard with part of the shipping lable and two stickers saying the box arrived to the Post Office depot with no conten... See more

Rated 5 out of 5 stars

My package arrived a little worse for the wear. But as soon as I let him know they are sending another replacement. All I had to do is show him pictures of what I got and it's over and done with. Coul... See more

Rated 5 out of 5 stars

Forefront Health is a genuinely good, helpful resource in a world where businesses are frequently terrible and doctors/health care providers are frequently unhelpful. They have high quality produ... See more

Rated 5 out of 5 stars

Ashley is a gem to work with! Very knowledgeable, never trying to push you to buy anything. She got everything set up for me (subscriptions) since the products ship at different rates. She made it s... See more

Rated 5 out of 5 stars

I love the Forefront Health products as they are top quality. I'm from Australia and the shipping cost from America is just crazy but nevertheless, i'll carry on being one of the Forefront Health cust... See more

Rated 5 out of 5 stars

I've used their progesterone and desiccated thyroid for years and I love it. Had a little trouble with their website lately but their customer service is stellar. They always go above and beyond to ta... See more

Rated 5 out of 5 stars

I use several of their products for my hoshimotos and I love them. The collagen has even helped my husband with thinning hair. I have not had a problem with delivery, it always arrives fast. I have al... See more

Rated 5 out of 5 stars

Love these products from Forefront! The progesterone complex is helping me enormously with hot flashes. I don't have them anymore during the middle of the night. That, in itself, is a blessing!

Rated 5 out of 5 stars

Paige was ready with some great answers to help me move forward with using the molecular progesterone complex. I have already had excellent results with using it and seem to have eliminated my hot fla... See more

Rated 5 out of 5 stars

Excellent products! My symptoms have decreased so much more than when I was taking levothyroxine. Also, excellent customer service! They are very quick to respond and answer any questions or provide a... See more

Rated 5 out of 5 stars

the collagen is wonderful, i never had long nails until this. the auto ship was somehow turned on, and i requested it be turned off twice, but they gave me credit.

Rated 5 out of 5 stars

Love love love the customer experience and products at Forefront Health. Literally every person I've been in contact with over there is the nicest. Highly recommend!

Rated 5 out of 5 stars

I have nothing but praise for Forefront Health. They have been expeditious and the product is helping me manage my thyroid hormone levels better than for many years.

Rated 5 out of 5 stars

This company is VERY quick to respond to questions via chat AND they also resolve issues quickly! I'm extremely pleased with their customer service :)

Rated 5 out of 5 stars

I have Hashimoto's hypothyroidism and have been on levothyroxine for 10 years. I also purchase Forefront's desiccated thyroid to assist my T3 (previously prescribed by a functional medicine doctor) bu... See more

Rated 5 out of 5 stars

Forefront Health has changed my life. When my thyroid was removed in 2019 my body and mind took a trip up extreme anxiety peak. When it reached it's apex I found Forefront on the internet and began us... See more

Rated 5 out of 5 stars

Everyone at Forefront is so very helpful. They always go above and beyond to help solve any and all issues you may be having. The best customer service team I have ever had the pleasure of working w... See more

Rated 5 out of 5 stars

The team here is so caring! I got a very thorough response right away to my questions. Their nutrition and exercise plan educated me so much and helped me with hypothyroidism! Thank you.!

Rated 5 out of 5 stars

Forefront Health helped me with a free replacement order after the original shipment was misdelivered/lost by USPS. I appreciate the quick response and prompt assistance from their support team in res... See more

Rated 5 out of 5 stars

I'm a long time customer. I recently tried a new product that didn't agree with me, and it was super easy to chat with Customer Service and return the product for a full refund. Great company!


4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality

The products are top quality. Because of my sun damaged skin I started using their Collagen with great results, healing of my forearm skin. When I tried another product from Amazon because it was less costly. According to its label it had a similar product to my Collagen from Forefront. After about 3-4 months my skin was deteriorating and becoming damaged easily again. The label was completely deceptive. I am starting back on the Forefoot Collagen and feel confident that in about a month I will experiencing healing again. Live and learn.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

As always, customer service was outstanding! Kristen immediately jumped into action & got my order processed early so I won't run out of product. She also gave me a $10 credit for use on next order & used credits that saved me some money. Forefront Health is a God-send for me! My health is beginning to get better.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

great information and company

I have been using forefront health for several years, love the collagen and ADK, actually, i love all the products, and have recommended to several friends and family! All are happy

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Love Forefront!

Excellent Customer service - I had asked to add B Complex to my subscription and Franz made it easy peasy, sent me a link, then added a free gift to my order, so generous! I'm grateful to God for Forefront Health, Tom B, Franz, and the whole team -- they've played a role in keeping me med-free at 60+! Thank you -- super satisfied customer 12+ years!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Good products, great customer service

Forefront Health is a genuinely good, helpful resource in a world where businesses are frequently terrible and doctors/health care providers are frequently unhelpful.

They have high quality products to help people who have failed to find help from the healthcare system, and their customer support is excellent. Any time I've had questions - even complicated ones - they've been quick to reply with detailed, helpful answers from a real person.

99% of the reviews I leave nowadays are negative ones because businesses, and their customer support, are just so terrible. So it's nice to finally leave a positive review for a deserving business that actually tries to do right by their customers.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and great customer service!

My husband and I started taking the dessicated thyroid a month and a half ago. Both of us quickly had much better energy levels throughout the day. We ran out of our supply and have felt the difference of not having it.
We ran into issues with restocking our supply because of Canada Post, but the customer service team was quick to reply and help us come up with a solution to get a new package out.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

No More Hot Flashes!

Love these products from Forefront! The progesterone complex is helping me enormously with hot flashes. I don't have them anymore during the middle of the night. That, in itself, is a blessing!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

A customer for several years

I became a customer of Forefront Health quite a few years ago. I live in Norway, which has a very strict and conservative treatment for hypothyroid patients.
I had been using this for several years without improvement, when I came across a blog about the treatment Forefront Health uses. It was the first time I heard about natural thyroid. Luckily, I found an opportunity to try it, and my life became so much better.
Although there are several products that I cannot bring into my country due to restrictions, I closely follow new items Forefront Health introduces.
Getting to know Forefront Health actually turned my life around. I will continue following these people as long as I live, and thank you for showing me a completely different way of treating hypothyroidism than I experience in Norway. You are the best 😍

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality care

I love these products and not only feel better using them, but feel good about using them, knowing the ingredients are high quality and safe to take. The customer service is responsive, friendly and quickly helped me cancel an order that I didn't want shipped at this time. They're supportive attitude gave me the impression that they really care about their customers!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

I didnt understand how to take the product, so I emailed customer service and my response was so fast! The answer to my question was clear.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, very knowledgeable and prompt replies to questions, following up. I have been using Forefront Health products for over 2 year and this year I bought their red light therapy device, which is now used by the entire family.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products and service

I really appreciate the line of products and extensive education about them. I especially want to commend Forefront for excellent costumer service—they processed a refund quickly and efficiently upon request. There were no issues with the product, I just had more than needed, and the team immediately took care of it. I highly recommended their products and I trust that I will receive great service and care with Forefront Health.

29 September 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look