Football Town Reviews 27

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Really cool fan shirts which look almost exactly the same as on the website. Delivery takes about 2 weeks to Germany. If anyone wonders why the imprint isn't available and no one knows where the shop... See more

Rated 5 out of 5 stars

I have purchased a few tshirts and a couple of hoodies with Football Town. Actually, I am wearing my lastest purchase as I write this. I really like the material of the tshirts, very confortable and... See more

Rated 1 out of 5 stars

I ordered a shirt at the start of April, now mid May with no signs of the shirt. I revived a generic email about Global Shipping issues. I’ve tried chasing up twice via the “customer service” email wi... See more

Company replied

Rated 5 out of 5 stars

Awful experience I received a shirt from the company Woodson extra large. It was not. It was actually a small shirt. I tried it on It was too small. I immediately returned it, and now they’re claiming... See more

Company details

  1. Clothing Supplier

Written by the company

Football-inspired Fashion


Contact info

3.6

Average

TrustScore 3.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Don’t buy!!

Don’t buy!!! The pictures looks amazing, but then once you receive it and open it, the quality is the poorest I ever seen in clothes like this.

My order number was AR19436.

12 December 2025
Unprompted review
Football Town logo

Reply from Football Town

This order number is not from our website footballtown.com. Perhaps he bought it from another place but not made by us in Portugal.

Rated 4 out of 5 stars

Really cool fan shirts which look…

Really cool fan shirts which look almost exactly the same as on the website. Delivery takes about 2 weeks to Germany. If anyone wonders why the imprint isn't available and no one knows where the shop is located/ shipping its items from: It's Portugal. I have no idea why they are hiding it which gave me an untrustworthy impression at first. Personally I am very satisfied with the product, it fits well (usually S, I took S). However I find it a bit overpriced, with 45€ the 65€ shirts would be paid well, too.

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Its a scam company. Do not use them

I ordered a pair of shorts from this website. They took over two weeks to arrive and were a size too small. I returned them as per the instructions by tracked and signed for post. I waited for weeks and weeks but heard nothing. I have emailed their 'customer services' and asked for a refund but have had no reply. They have basically stolen my money. This company is a scam. DO NOT BUY ANYTHING FROM THEM.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased a few tshirts and a…

I have purchased a few tshirts and a couple of hoodies with Football Town. Actually, I am wearing my lastest purchase as I write this. I really like the material of the tshirts, very confortable and with a great touch.

The hoodies however are a different beast. Whenever I need one, first ones I pick out of the closet. Best hoodies I ever purchased, and by far.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Order #75294

Order #75294 was sent back for a refund on 04/07/23. My communication and refund was not responded to until writing this initial review. 13 months after the fact, they have now unjustifiably flagged this review as fraudulent. Claiming my review deframes their business, of which it does not given it is strictly factual and therefore not applicable to slander. To conclude, I have received my refund following the initial review; but my one star review still stands given the lack of communication and time taken to resolve. As is the nature of a review I am able to not recommend.

4 July 2023
Unprompted review
Football Town logo

Reply from Football Town

This order was refunded, your comment is false and defames our business in an illegal manner

Rated 5 out of 5 stars

Awful experience I received a shirt…

Awful experience I received a shirt from the company Woodson extra large. It was not. It was actually a small shirt. I tried it on It was too small. I immediately returned it, and now they’re claiming that the shirt was destroyed that it had streaks. All lies. The shirt was packed and returned right to the company. They refunded me instead of sending me a new shirt with the right size as they promised they would, and refunded me only 50% not even 50% to be perfectly honest shame on them I wouldn’t do business with them again I already filed a complaint with PayPal. If there’s another place to file a complaint I will do so the same.

22 April 2023
Unprompted review
Rated 3 out of 5 stars

Finally received a really nice top

Update April 2024: funally received my t shirt after a very long wait. Tbh, its a lovely t shirt with a great fit. Prevuously i rated them 0 due to me purchasing the top in January and constantly being told it was on order and not getting anymore updates. Glad i received it eventually.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS! DO NOT USE!!

What a shocking, terrible and lets not mince our words here, SCAMMING company this is! Took my money with glee, and even received what looked like a genuine looking receipt, but that was the last email sent by them before I started questioning where my order was? Their emails were laughable as they we blaming "worldwide weather issues" for the "delay" in my order.....what a load of B******. I'd have more respect for this bunch of cowboys if they just admitted they were scammers and they had just pulled my pants down and robbed me blind. DO NOT USE THIS COMPANY AT ALL COSTS!!!!

27 January 2023
Unprompted review
Football Town logo

Reply from Football Town

Our review system is https://judge.me/reviews/football-town.myshopify.com where we have over 5'000 reviews. We do not use Trustpilot and this purchase has not been identified

Rated 1 out of 5 stars

Absolutely a horrible experience

Absolutely a horrible experience. They delivered to the wrong address , recommend the wrong size , the quality of the product was very poor.
The value is just not there .Super expensive for a below average garment . To top it off , their customer service is extremely lacking .
Buyers do your homework .

14 November 2022
Unprompted review
Football Town logo

Reply from Football Town

Our review system is https://judge.me/reviews/football-town.myshopify.com where we have over 5'000 reviews. We do not use Trustpilot and this purchase has not been identified

Rated 1 out of 5 stars

Worst customer support I’ve ever dealt…

Worst customer support I’ve ever dealt with quick in taking your money but not in responding to your emails and very vague and selective in their reply’s I’d advice anyone not to deal with this company. Id be more than happy to verify it for you, as you are still the worst company ive dealt with n i wouldnt want anyone else getting done by you, i looked over your shirts after seeing them advertised on instagram i then started to purchase one before deciding not to before putting in my card details you then pestered life out of me sending numerous emails about the shirt , after pressure buying one i immediately regrettes it and immediately tried to cancel unbelievably your company wouldnt let me and said it was impossible i tried always even trying to stop it once it reached point of arrival in scotland. Your attitudes was absolutely stinking and i cant believe two years on your still a working company

20 August 2022
Unprompted review
Football Town logo

Reply from Football Town

Our review system is https://judge.me/reviews/football-town.myshopify.com where we have over 5'000 reviews. We do not use Trustpilot and this purchase has not been identified

Rated 1 out of 5 stars

Money Grabbers who don’t care for the customer

I ordered a shirt at the start of April, now mid May with no signs of the shirt. I revived a generic email about Global Shipping issues. I’ve tried chasing up twice via the “customer service” email with no reply and no sign of the item. The company are quick enough to take money from your account without any consideration or care to provide customers with their items. Money grabbing and would express anyone looking for football gear to avoid this company at all costs.

17 May 2022
Unprompted review
Football Town logo

Reply from Football Town

Our review system is https://judge.me/reviews/football-town.myshopify.com where we have over 5'000 reviews. We do not use Trustpilot and this purchase has not been identified

Rated 1 out of 5 stars

Do not deal with this company!!!

Do not deal with this comnay! I returned my order for a refund, I was then told via email that I would receive the refund but so far nothing has been received. I have been waiting nearly 3 weeks so far. SCAM COMPANY!!!!!!!

The fact it's taken three years to reply to my review tells you everything you need to know about this company.

21 October 2021
Unprompted review
Football Town logo

Reply from Football Town

we have requested information about this order and never received any. we do not have proof that this person ever bought from our company. Trustpilot doesn't verify purchases. We have over 5'000 reviews in Judge.me reviews https://judge.me/reviews/football-town.myshopify.com with a score of 4.7. Judge.me reviews verify the purchase and validity of the review. Trustpilot in contrast allows anyone to write whatever they want, whether they have purchased or not at our store. This reviewer has not provided any information about his purchase, and judging from his other reviews, he seems to have a problem with every other company he purchases from calling them a scam. He writes in a dishonest way and defaming otherwise trustful companies.

Rated 5 out of 5 stars

Fantastic designs

Fantastic designs, decent prices when you order a couple of pieces and really good customer support when I wanted each t-shirt to have a box so I could gift them.

Will be ordering again!

8 October 2021
Unprompted review
Rated 5 out of 5 stars

Rampant Lion Hoodie

I bought the rampant Lion Hoodie and I am very impressed with. The quality of the material is excellent and the emblem stitching is high quality. Shipping was as promised, arrived on time. I am very impressed with the overall service.

11 September 2021
Unprompted review
Rated 2 out of 5 stars

Overpriced

Overpriced. The products look okay but the material is very poor for the price you pay. Small flaws on the sewing.

The designs are really good but the execution is just disappointing.

8 September 2021
Unprompted review

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