Tickets were available and taken straight to our hotel. Very friendly service and great communication on exactly what you need to do
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The match was good. However, I didn't like that we paid extra for online tickets but received physical ones.
Everything was as promised. Tickets arrived 24 hours before match and we had 3 seats together. Keep checking your match date because it may change and you won't get any specific notification. The ema... See more
Company replied
We booked tickets for Real Madrid v Celta Vigo, communication was good and we were given directions and instructions 2 days before the game. We met Helena who supplied us with the tickets, everything... See more
Company details
Written by the company
Football Experience is one of the world’s largest secondary marketplace for football tickets.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and kept informed on…
Excellent service and kept informed on ticket situation throughout
Excellent Experience
These guys Jose Luis and Saad were very professional all along the way. They answered all my questions promptly. They offered me a specific location in the Camp Nou and I received exactly the tickets for that location and all 4 seats together. We saw Messi yesterday take a corner just 200 metres away from us during El Clasico. An unforgettable experience to celebrate my son’s 18th birthday. Thank you!
Very happy
PUP very close to stadium so very handy, very good seats and very helpful. Loved el Clasico
A grateful father.
Wonderful service. I recommend Footballexperience to all football fans around the world.
Bad Communication and finaly it was too…
Bad Communication and finaly it was too much expensive.., I have got electronic tickets via whatsapp 9 hours before match on the sector 22, at least sector was correct as i paid for>
Match Dortmund - Slavia Prague
Category Super Premium
Long Side Lower CENTRAL Tickets In The 1st or 2nd Tier.
Subtotal 332.36
Booking Fee 64.39 €
Coupon
Seat Together
Total (EUR) 443.16 €
I have got just tickets late and different row, but the stadium seats were close to each other., real price for one ticket cost 47,5 Euro, and when I asked if the ticket have to print out or why we got different row, no answer"! So I had to run before match to the hotel and pay next 4 euro for that. Next time , no thanks!
Amazing service
I visited Barcelona in September with a group of friends. We wanted to go to Barcelona vs Valencia but were a bit nervous about using a ticket site as I’ve read some horror stories online. However, the service from football experience was top notch & I can’t recommend them highly enough.
After ordering the tickets I was privately contacted by Jose. He first informed that they didn’t have 5 seats together in our section, so they upgraded us to a better section free of charge so we could sit together. Jose then sent me videos & voice messages detailing exactly how to use the tickets so we wouldn’t have any trouble with security. Because we weren’t in a hotel, football experience couldn’t deliver our tickets, so Jose personally met us outside Camp Nou where he was once again friendly and helpful. Jose is a credit to this company.
Once again I was delighted with the service from football experience / Jose, & will definitely use them again when I return to Spain in the future
Thank you guys for the nice experience
Thanks for easy way how to get tickets…
Thanks for easy way how to get tickets but we need to choose seats its better
really great experience
Good service
Got two tickets for the Bayern Munich V…Bayern v Dortmund
Got two tickets for the Bayern Munich V Dortmund game at the Allianz arena. Tickets were delivered to my hotel the day before the game with no problems.
The communication was excellent throughout, wouldn’t hesitate to use football experience again.
Fantastic personal service for the…
Fantastic personal service for the hospitality tickets at a historic Chelsea Ajax game! Thx
Wrong seats.
Paid over 300£ (to which I credit them for giving us a discount) for 2 super premium seats to Dortmund vs Wolfsburg. Everything was smooth buying experience was good and all was well with good communication. Unfortunately when we got the tickets we received possibly the worst seats in the house all the way at the top of the stadium. Was told that these were category 1 seats so I was only entitled to a 27£ refund per ticket which was a shame. Customer support says that they are sorry and if it was up to them they'd give a full refund but it's the t&c's of the business. Very unsatisfied with the customer service despite friendly staff, unfortunately probably will not use again. Buyer beware of the different categories of seating.
Liverpool vs Leicester
Liverpool vs Leicester, 5 Oct 2019
Good service. Received the tickets in the hotel where I stayed.
Seats as indicated when purchased.
Excellent Place For Tickets
Amazing ... Used in 2018 & now 2019 both times excellent seats ... trustworthy 👍
Great seats with great view
Great seats with great view, easy service.
overall 10/10 👌
Very professional
Thumbs Up
Awesome experience...Great arrangement...Will use the site again
Delivers as Promised!
Football experience delivered as promised with terrific tickets for magical Anfield European night. Saad was extremely responsive throughout process (texts are responded to within in seconds) and he understood need for tickets to be delivered unreasonably early because we were traveling for US... We would use them again in a second for a big match
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








