Football Experience Reviews 

I bought the tickets for the match btw Man United and Newcastle. The game is amazing and the seats are good. It is my first time watching game at Old Trafford and timely response for my questions was received even in Christmas.

We booked tickets for Real Madrid v Celta Vigo, communication was good and we were given directions and instructions 2 days before the game. We met Helena who supplied us with the tickets, everything was prompt and polite.
We were pleased with our seats and the whole experience. Would definitely use again. Thank you.

I bought two tickets for a football match through Football Experience a month in advance, received immediate confirmation, and was told only 3 days before the match that they couldn’t secure them. But by then I had already booked flights and accommodation, which were lost.

I asked for alternative tickets or some compensation, but they refused (though they did refund the ticket price).
They also send emails offering a 10% discount in exchange for a review, which makes me question the reliability of many positive reviews here.

Overall, the service felt unreliable and rather dodgy.

Complete dodgy outfit. Don't trust this company. They make out they are a big ticket company.pany but reality its a one man band. You buy tickets and then get told you have to meet someone outside the ground the day before to collect your ticket. They have no affiliation with any team despite how the website make it look. Had to do a chargeback on my credit card. Scam artists. Company name was already changed due to a load of bad reviews. Dont. Fall for it! You tell them you want a refund and they refuse and when you tell them you are doing a chargeback they try to threaten you with legal action from their so-called legal team. There is NO legal team, this is a fraudster operating from his spare bedroom lol

It was my first experience with a second ticketing platform and i was a little scared, but evrything went good, we received the tickets directly in our hotel, watched the game and enjoyed our time at the Santiago Bernabeu

We first purchased 2xtickets for barcalona v valencia camp nou stadium, 1 month ago, traveld from norteast england for weekend flight&hotel, and we were told we would get them sent to phone night befor , we were worried becos the camp nou (100,000 capacity-wouldnt be ready , instead would be played at johan cruff stadia (barca b which only has a 6.000 capacity!! Then were informed all the barcalona fans would be put in a lottery!!! So we thought no chance will we get 1 !! However evry time we contacted a guy called saad on wottsapp he replied very quick, and assured we would get tickets, and on day of game , rest assured we got the electronic code for game, and barcalona won 6-0💥 thanks saad mate👍 will definitely be using football experience again in future

Everything was as planned, excellent service and quick response.

A true 5 star company.
Tickets delivered to hotel as detailed.
Hotel couldn’t find the tickets, I got in touch with the team and they looked into sorting it right away. No nonsense, rapid response.
Hotel found the tickets.
Would use these guys again.
First class seats. Paid top dollar but once in a lifetime experience.
Thankyou

No synchronization between the systems, sending reminders to things that already been done,you cant understand were you are sitting in the match - im a milan fan and eventually sitted with roma fans.

Experience was great! Very kind and responsible people, definitely going to buy with them again!

I bought tickets for the Barcelona vs Real Madrid game, which took place on May 11, 2025.

Communication was smooth throughout. They sent notifications two weeks before the match, one week before, and so on.

Tickets were delivered as promised (12 to 24 hours before kickoff) via WhatsApp.

The most impressive part: this is the first reseller where tickets feature my name and passport number, not someone else’s, as many similar websites do.

I am grateful to this team for providing great tickets on time for such a wonderful event. Keep up the good work!

I was a bit wary of paying so much for the recent Barcelona vs Madrid El Classico tickets. But honestly, it was a smooth process. Good communication and delivered promptly and efficiently by WhatsApp. And what a game and venue and seats!! Can’t recommend enough!

Everything was perfect in the end. I did email and WhatsApp a number of times in the lead up to the Real Madrid vs celta Vigo match but never had a reply.
My husband and I both did the same 2 days before the event and eventually got a reply the question, they needed to check the query then it was then answered quickly and the tickets were dropped off at the hotel earlier than the said window.
Everything was excellent from then on and ran very smoothly. Ticket return instructions easy - leave in the provided envelope at the hotel.
Seats were excellent (over priced but that’s what happens with 3rd party sites) but excellent - 3 tickets next to each other which was a pleasant surprise as the guarantee was 2 together and one close by.
Would use again but would suggest that prior communication requires improvement just to make the process easier for the customer. I was wondering for a period of time if it was a scam site due to the lack of communication and response!

First the good news. We got our tickets (3 sets of 2 as promised) and we had a fantastic time at the game
We were though promised that they would be at our hotel (which we’d given details of, as per their process) 24 hours before the game
We arrived at the hotel the night before and no tickets. We emailed, WhatsApp and called them. They did message back but were very vague and eventually said they would email them but they didn’t arrive. They also called one of our party back and said they would email them but it might be as late as 3 hours before the game. We all had a sleepless night
At 7:17 the morning of the game they arrived by WhatsApp and we breathed a huge sigh of relief having travelled from England to Munich to see Bayern
Despite having a fantastic time in the end, the lack of certainty of getting the tickets at all made the whole thing very stressful

I bought tickets for Barcelona vs Mallorca match on 22.04.25, party of 5 people seating together quaranteed. Unfortunately i've received 2 lot of tickets for 3 and 2 people with seats two sections away from each other. Also those seats where not in the sections which i choose when booked tickets. Dissapointed and will never use again. I don't recommend

Never received my tickets. Contacted customer support several times, nothing. Didn’t get to see the match and didn’t even get a call or reply to my email, messages, WhatsApp etc

Everything worked out very smoothly. The tickets to the Real Madrid game arrieved as planned to the reception of our hotel and the instructions how to do was clear. Our seats were just as expected- absolutely great!

I will begin with the good news,i received the tickets as accepted,but i wanted to cancel the purchase ours after i purchase it and i reached out to them through the costumer service email,and did it again day after,no response so i was already not sure if its a legitimate site and company,at the end we didn't went to the game and lost 500 euro. I take the blame on me for not reading the cancelation policy before,but for god sake,for 500 euros u can at least answer my email.

I’ve bought tickets to Real Madrid vs Valencia and, even though I was skeptical at first, reading few reviews all went smoothly. I’ve received the tickets in time, followed the instructions to update the infos on their site! Great experience and we’ve enjoyed the game, considering that we couldn’t buy the tickets from Real Madrid site as the game was sold out within few hours!

Personally, I don't appreciate the reseller's business. However, they were the cheapest and everything went smoothly. I recieved my tickets 2 days before the game.