I have used Foodsaver bags for years. Last year during their buy 2 get 2 sale, l placed a large order. However, they substituted some of the bags which l did not order. It took a long process to get... See more
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The website says buy 2 get 2 free, but it would not process the discount. I called Foodsaver, sent them a screenshot, and they would not honor the discount.
Soude sacs sous vide Food Saver VS-0100X. Bonne machine, autrement plus efficace que les m...à 30 balles vendues per LIDL. En revanche, le prix des consommables (2 rouleaux de 30cm x 3m pour 15€) es... See more
Worthless plastic containers for storing food. They don't stay sealed in the refrigerator. I've purchased and used different styles of their reusable containers and the only consistent thing about t... See more
Company details
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FoodSaver Vacuum Sealers - Official site for Vacuum Sealer Appliances, FoodSaver Bags, FoodSaver Canisters and FoodSaver Replacement Parts.
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1.6
Bad
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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A company that needs a real deep dive on how they operate# Harden/Rubbermade
Let me tell you a short story:
I bought one of their devices to seal food, worked great, really liked it, they always has specials on their bags, no complaints...then within a year or so it broke, contacted the company. No response, tried again, finally gave up and bought a new version on sale... Working fine now
Two months later I get an email so sorry we were backed up how can we help. I respond send invoices etc, they offer to replace for free, told them I had one...ok let us investigate...silence send another couple emails, nothing...
Then I get an email since you haven't responded we are closing your case. I respond , they repond so sorry what can we do...and the circle begins...anyway I won't bore you but this has now gone one for months, literally 6 months
Now the latest is someone is calling me, they call once from a very odd 1111 USA number, I don't answer they email I respond set up a time to talk, boom silence once again
...so I thought they don't really care about there customers and in the 21st century we all have a voice, so I'm venting...I made it so easy for them just give me a credit for goods for the cost of the old machine,they even need to reach in their pocket...no answer.
This is not a mom and pop operation this company is part of a big corporation...Jarden/ Rubbermade.. and at this point its not even about the money
Think twive before you deal with a company that can't even figure out customer service
27 July 2019
Unprompted review
My favorite appliance!
Ordered my foodsaver machine from their website along with plenty of bags. Now let me tell you, I just upgraded from a no name brand to straight FS brand. I have always used the FS bags when using my no name, but let me tell you..I love my FS. Im able to do big girl stuff now with my FS. It is the second best appliance in my kitchen. End of story.
1 June 2019
Unprompted review
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