I generally have a good experience while shopping at Food Lion. Today however, the experience was different. I got in the express checkout lane which is 12 items or less. The individual in front of m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had enough no more
I've been going to food lion in Nutter fort for years. Cant go no more, Getting tired of being treated like crap again, had a cart for of grocery. The cashier didn't want to take me with all my grocery and pop. Was throwing my grocery around and banging them down. Iam there 3 to 4 times a week since i live there spend about $2000 a month no longer take my business to Kroger's
Casher too busy socializing
The cashier India at Coliseum Crossing in Hampton was too busy conversing with a young male employee to even greet me and they were talking about someone getting pregnant and having a miscarriage. Very inappropriate. She stopped scanning my items twice to pay more attention to him. These kids need to be better supervised.
Talk to me
I wasn't aware of the phone policy in your store. The cashier's device was hidden by her hair, as she continued her conversation with her friend on the other end. It would have been nice to be recognized as a customer. She then carried on a conversation with the other cashier about work. I had to reach for my change because she was too busy to put in my hand. No thank you for shopping. I will definitely look to see who is the cashier next time I check out.
The manager on call would not let my…
The manager on call would not let my daughter and grand daughter use the phone to call for help when she had car issues...she was very rude
Went to Food Lion in Princess Anne MD…
Went to Food Lion in Princess Anne MD to send a Western Union and the clerk sent to wrong company. Been back and forth with 3 different managers about getting a refund. All 3 giving different answers not to mention staff was rude and unapologetic. They act like it wasn't their fault or problem. Still waiting to hear from someone.
I love Food Lion
I love Food Lion! They are my go to. They don’t carry my cat food brand so I have to buy it at Walmart which their Instacart is way worse! How can I get Food Lion to carry Special Kitty pouches by the case?
FoodLion has a policy now where they…
FoodLion has a policy now where they have their associates walk up to you at the register and ask if you need help with the items in the bottom of your cart as if you’re going to take the items without paying for them, I have never felt more violated and judged in my life, the self checkout was full but for some reason I was the one approached and it bothered me cause I have never had to take something that wasn’t mine and I felt as if that associate judged me until I ask her why would she ask me that and she said it was company policy, I will no longer shop at that store and FoodLion you need to do better .
Well its just awful
Well its just awful. I am annoyed I had to give it a star. Just moved here and am honestly thinking of moving. Unless I drive 2 hours I am stuck with Wslmart and Food Lion. Its sad really sad. I have been 4 times so far. One food lion is better than the other one butin this day and age is depressing.
Moving into my new house 8th. It will be back on the market 9th.
Employees deliberately block aisles and won't move when you try to get productst now left the newark delaware store…
Just now left the newark delaware store off rt 4.. Want to get cat food.
Twice. Employee sitting on the cart was reloading the cat food, I could clearly see what I wanted.But she was blocking it.I walked up tried to get at it.She saw me and ignored me, I picked up a small box to put my product in, tried to get at it, couldnt, Threw down the box in disgust and walked away.Couldn't help but notice she watched me the entire time , a few mins later, tried again..still sitting, Finally said something to me.I told her that don't bother to move.I will just reach what I can reach instead of grabbing the product.That is clearly on the shelf and that I want to buy.. As I walked away.She didn't seem happy with my comment and had something rude to say to my back.I turned and thanked her for the rude comment.. 3 minutes later, I'm picking up gallons of milk.I turned to return it to my cart 3 feet away.I see their employee who sees me doing this.Deliberately cuts me up with a large cart full of product.He would have slammed into me and hurt me since i'm an old cripple.. I'm now really pissed off.. When I check out and find the bag when I reach home that the employee had put my eggs on the bottom and had broken half of them.That was the final straw.. I wish this place wasn't so convenient because I'm just gonna have to stop coming here.Not to ad that there was at least 5 products looked for and did't have.And this is also a continuing problem..
Store on east little creek road never…
Store on east little creek road never has rotesseri chicken available as advertised. Doesn't matter what time you order never available. False advertisement.
Pathetic employees at Berlin Store
This store, Berlin, MD has the worst employees. Extremely rude.
Last time I asked an employee where so.ething was and she said "I don't even know what that is" and walked away.
Today I went on.the side of the building because it was the only shade. A rude employee sitting on the bench said there was no parking there.as I was leaving the other rude employee was trying hard to make sure I saw her recording.
I have never seen.worse employees. That is bad, as fruitland walmart held the record, before.
Needless to say, you have lost a customer.
Rubbery Refried Beans?
We shop at Food Lion regularly. One item we buy, Food Lion "Traditional" refried beans has always been an excellent deal. Today we purchased a can and used it as part of dinner. I heat them with 2 tablespoons of butter and if they need thinning add a small amount of milk. These refried beans got rubbery and thick as they heated. Add a little more milk, they get a little thinner but thicken back up as they heat and get rubbery. They taste like flour or corn flour has been added and that is exactly how these starches would react if added.
Food Lion, are you cheating and adding flour to stretch the refried beans. Someone should investigate
High Prices / Poor Quality
Food Lion is convenient as it’s local.
There isn’t much left worth eating anymore.
The meat and produce are bland and taste a little old now and the dairy has low shelf life.
The fruit is sour, tart and sometimes firm or hard; rarely sweet.
The Food Lion checkout typically has only 1-2 open at a time; I don't do self checkout.
The prices are high and the quality of groceries is rather poor.
I used to shop at Food Lion and checko…
I used to shop at Food Lion and checko ed online coupons and progress. Now they have a "proof you are not a robot" that does NOT work to get into the site---they do NOT reply to email. Why should they care even if I am a robot--if I spend $$$ at their store. Hello Publix and Kroger--your sites are always welcoming to me and my robot.
The worst produce at the Milsboro DE…
The worst produce at the Milsboro DE Food Lion . This is the third time I bought a bag of oranges and they are old and wrinkled. I’m returning them this time
Not always a pleasant shopping experience
I'm a very early shopper and I usually get to the stores between 8:00 and 9:00. If I shop later in the day I can find fresher items, but first thing in the morning everything looks terrible. Everybody's trying to stock shelves because they're empty and the produce looks terrible. I don't know why they can't stock at night to have everything fresh for all shoppers whether they shop mornings or afternoons or evenings. I don't know about other food Lions but this happens all the time at the Garner Food Lions.
Food lion used to be a good grocery…
Food lion used to be a good grocery store to shop at. Now they are the most expensive grocery store to shop at. For starters they and the best prices on beer and now their beer is double the price as Walmart Kroger and Dollar general market put together. They need to do something because this is ridiculous. We used to shop there because it was close to our house. But now we rater drive 15 minutes away from our house because of Food lion price gouging
This store's site is not working to…
This store's site is not working to complete orders!
Food Lion:unhappy staff and value drop
I notice the staff tries to deal with the stocking and quality issues customers bring to them, especially because I'm understanding to how difficult retail can be they get it when I ask questions, but it's like their hands are tied and they've given up most of the time. I've heard them say they "will try but it probably won't do any good" and similar wording. The quality has dropped like other stores I've been to. Prices inched up, packages shrank, items are constantly out of stock..like unsweetened almond milk and heavy whipping cream. Many store brand items run out of stock and only the smallest organic size will be available in number so it makes me think...are they stocking the items that makes the highest profit and decreases customer selection because people need to buy staple items or are manufacturers switching what brands get better access to the raw product?..who knows the real answer it's just my observation and it's common to see this at many other locations I've been to in Hampton Roads and Southside Virginia. Happy staff and Value are getting harder to find.
Food Lion Store #0930Some Old People Sometimes Need Not Reenter the Workforce.
Food Lion Store #0930, 481 East Broad Ave., Rockingham, NC, (910)997-7468 has a terrible need for customer service training. My niece walked in today, 5/3/2024, to pick up a few items, and she was wearing her mask which her reasons are her business like the other folks and even some of the store employees who were also wearing masks. This old white female precedes to make this asinine statement, "I don't need to wear a mask, I just need to behave myself." And when a co-worker asked her,"Who?" The old bitty points directly at my niece. This was ignorant and uncalled for as there were plenty of other people wearing a mask. I assume the bat was jealous because my niece is young and firm while this old hag is not only not aging with dignity but with no grace whatsoever. I recognize ignorant behavior like this has to do more with the offender than their victim, but my niece nor any other customer is responsible for her low self-esteem or her inability to stay firm in certain places as she gets older. I don't know about you, but I don't go in and help pay folks' minimum wage paychecks to be insulted for just walking in. To me, though, this reflects poorly on the store's management and, obvious, lack of providing customer service training for their staff. If you are not happy working in a customer-service job, go sling them low hanging tits on the corner somewhere. I'm sure some desperate crackhead would give you a few dollars to use your dirty mouth for something better than talking trash about a paying customer minding their own business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








