Wonderful, a phone shop with a staff member who didn’t crowd me, I looked around then asked my question, Tahir definitely knew his products well, he presented a IP13 cover exactly as requested, most... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent customer service at Fone World Touchwood Solihull. I have spent many hours over the last two days exchanging and setting up a new phone. Sanjh, the very knowledgeable assistant who dealt... See more
The salesman in the Dorchester branch if Fone World was extremely knowledgeable, pleasant and very helpful. He sorted the problem I was having with my Samsung phone in minutes and because the proble... See more
Nice, friendly staff! Had my mobile screen protector broken. It was replaced yesterday. However, there were some unexpected air bubbles coming up and returned to see if they could fix that this mornin... See more
Company details
Written by the company
Fone World specialises in the express repairs of smartphones, tablets & computers. Founded in 2012, Fone world is a high tech brand specialising in the express repair of smartphones tablets and computers. At Foneworld, we understand that when you experience mishaps with your personal devices, you need a professional and convenient solution that gets up back up and running as quickly as possible, and with the least hassle. This is our promise to our customers that your personal data will remain secure at all times and that the repair will be carried out to the the highest standards by high trained and accredited technicians.
Contact info
4 Kingland Crescent, BH15 1TB, Poole, United Kingdom
- 01202248550
- sales@foneworlduk.co.uk
- foneworlduk.co.uk
4.4
Excellent
151 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service given
Great customer service given. Attendant was very patient and helpful. Listened and gave very good advice and solved my phone issues.
Will surely visit with any phone problems in future.
Nana.
21 May 2022
Unprompted review
Fantastic job by the staff Danii,job…
Fantastic job by the staff Danii,job well done, was happy with there service
21 May 2022
Unprompted review
Syed Ahmed was a lovely shop assistant
Syed Ahmed was a lovely shop assistant. He was very helpful in helping me to decide which phone case would be best for me. Definitely recommend shopping here as they have a lot of variety and great customer service 👍🏼
20 May 2022
Unprompted review
I wish I could give more stars
I wish I could give more stars. Fast, friendly, and a bargain. Do NOT waste your time going to iSmash.
Fone World Westfield > iSmash! …just saying.
I the fella who helped me, Mo, I wish he I were friends in real life. Haha
Thanks guys!
18 May 2022
Unprompted review
Feels dodgy.
Feels dodgy.
They don’t seem to have genuine items for sale. I got a set of Samsung earphones that didn’t work on one side. They argued on my return policy. Saying it works fine after checking on their end. Offered me a replacement but I had lost faith and had to keep asking for my refund till they reluctantly gave it.
And then the sales guy insulted me verbally making implications that I was Indian. !!?!?
Not at all professional.
13 April 2022
Unprompted review
Do not go to Fone World in Westfield…
Do not go to Fone World in Westfield Shepards Bush. My phone is completely ruined. For starters, if they say they can do a job in 30 mins, you better have about 2-3 hours. Also, once they take in the phone, you have no guarantees. If your phone doesn't work after the repair, all they say is "it's the best we can do". And you end up with a phone that's even more damaged than the original fault.
9 March 2022
Unprompted review
Fone World Merry Hill Shopping Centre
Fone World Merry Hill Shopping Centre. Called in to get a power pack prior to travelling. Brilliant choice and excellent service from knowledgeable guys. Then asked about a battery for my i-Phone. One was fitted in no time. Highly recommended. No hassle!
22 June 2021
Unprompted review
Great Customer Service
Cracked screen of my phone was fixed in 45 mins without anything going wrong or my data being lost.Customer service was exceptionally great and phone feels as good as new.
16 March 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.