**AVOID AT ALL COSTS!!** If I could give zero stars, I would. This company is just a scam. They took my phone and they did not send me any payment for it, they have not responded to any messages... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm very impressed with the service from FoneBucks. I sent my phone using the free 'Tracked 24' postage label and secure packaging. My phone was received the following day and full payment received th... See more
Really poor service, offered me more than other providers but then claimed the device had lots of ‘deep’ indentations when it didn’t. It had general wear and tear and had been kept in a case since day... See more
Company replied
Would not recommend. Offered £18 for my old phone, which was in good working condition, although never received my payment after sending it in. Despite numerous emails over a 4 week period, no o... See more
Company replied
Company details
Information provided by various external sources
FoneBucks offers the highest price for your working, broken, faulty, or even dead mobile phones. Our grading range and condition criteria will help you decide the best price for your mobile device. We are proud to be a transparent and honest company. FoneBuck's aim is to increase the life of every old phone by 2 to 3 years. So we can help the environment and save our vital natural resources.
Contact info
12 Glanmor Road , SL2 5LQ, Slough, United Kingdom
- 020-3642-3319
- sales@fonebucks.com
- fonebucks.com
People also looked at
Superb customer service
Superb customer service, helpful, willing to work with me and quick response times.
22 September 2020
Unprompted review
Excellent price paid for my phone
Excellent price paid for my phone. Appreciate your service.
16 September 2020
Unprompted review
Happy for the price what I received for…
Happy for the price what I received for my Phone. I was by their communication method three simple steps and three email to conclude the transaction. Well done fonebucks
6 September 2020
Unprompted review
Reply from FoneBucks
Dear Laura
Thank you for trusting us to recycle your phone.
Team FoneBucks
Great service and communication
Great service and communication. Recived payment within 12 hours. Will do business with you again!
5 September 2020
Unprompted review
Reply from FoneBucks
Dear Liam
Thank you for trusting us to recycle your phone.
Team FoneBucks
Fast service
Fast service. I received the postage label and some instructions the next day. Posted my phone and the following day, I received my money.
28 August 2020
Unprompted review
Reply from FoneBucks
Dear Liam
Thank you for trusting us to recycle your phone.
Team FoneBucks
Quick and easy method to sell your…
Quick and easy method to sell your phone. I had a spare iPhone X and FoneBucks paid good price for it.
27 August 2020
Unprompted review
Reply from FoneBucks
Dear Connie
Thank you for trusting us to recycle your phone.
Team FoneBucks
Top prices paid for my iPhone 8 plus…
Top prices paid for my iPhone 8 plus and the communication was superb! Happy to recommend FoneBucks
25 August 2020
Unprompted review
Reply from FoneBucks
You welcome Mia.
Team FoneBucks
Reply from FoneBucks
Dear Dakota
Thank you for trusting us to recycle your phone.
Team FoneBucks
Excellect customer service and email…
Excellect customer service and email communication throughout the process is amazing. Thank you for solving my issue regarding my bank deatils & transfer.
18 August 2020
Unprompted review
Reply from FoneBucks
Dear Jodie
You are most welcome! Thanks for trusting us to recycle your phone.
Regards
Team FoneBucks
VERY PROFESSIONAL SERVICE AND GREAT…
VERY PROFESSIONAL SERVICE AND GREAT PRICES. I AM GLAD THAT I USED YOU GUYS. WON'T HESIATE TO RECOMMEND FONEBUCKS.
16 August 2020
Unprompted review
Reply from FoneBucks
Dear Tom
Thanks for your kind words. We hope to do business with you again.
Extremely easy transaction
Extremely easy transaction! No hassle. Will recommend you to friends & family.
15 August 2020
Unprompted review
Reply from FoneBucks
Dear Benjamin
Thanks for your kind words. We hope to do business with you again.
I received what was initially offered…
I received what was initially offered to me. Their communication is great and the free print postage label option saves a lot of time. I wish, I had known about you earlier. Thanks FoneBucks
14 August 2020
Unprompted review
Reply from FoneBucks
Dear Tom
Thanks for your kind words. We hope to do business with you again.
Won't be using them again.
It all started with a good quote for my 4 year old iPhone SE. The sales pack (to send the phone to them) was received a day later and it all looked good. The phone has been in a case since day one and was in excellent condition for a 4 year old phone. But a day after I sent the phone to them I received an email saying they will deduct £10 off the price for 3 small scratches on the back (which you could hardly see on the photos they sent me). After some emails they agreed to drop the deduction to £5. Please beware... it appears that your phone has to be brand new before you will get the price they quoted.
7 August 2020
Unprompted review
Reply from FoneBucks
Dear Sir
Thank you for sharing your experience. We are extremely sorry that the value of your phone was reduced. However, it's clearly stated in our Terms & Condition and on the Product Page that ''Good Grade'' should only have 1-3 micro-scratches or marks but your phone had 3 chips (dings) along with three deep marks. Therefore, our inspection team had to reduce the initial offer value based on the condition. Please get in touch with us and we will reimburse you £5.00 which was deducted. Once again, please accept our apology because we care for our customers.
Didn't quite get what was promised but…
Didn't quite get what was promised but the chaps were quick to get in touch to help
5 August 2020
Unprompted review
Reply from FoneBucks
Dear Scott
Thanks for sharing your experience. We will try to provide a better service and compensate for the first order. Please come back again.
Fonebucks..the secret is in the name.
What a smooth and pleasant experience. Will highly recommend...
28 July 2020
Unprompted review
Reply from FoneBucks
Dear Sir
Thanks for your kind words. We hope to do business with you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.