Folsom Wine & Spirits Reviews 

1,013
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often finding items at competitive prices. The delivery service is frequently highlighted for its speed and careful packaging, ensuring products arrive intact and in excellent condition. Many people appreciate the great service, noting efficient communication and helpfulness throughout the ordering process. However, some customers also noted significant delays in shipping, with orders taking weeks or even months to be delivered. A few other people also felt that their orders were never shipped or received, despite receiving tracking numbers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide selection of items,... See more

Delivery service

Consumers generally find the delivery service to be positive, often praising quick delivery times and... See more

Order

Customers had ambiguous experiences with order, with some reporting significant delays and issues. Reviewers... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the wonderful, fast,... See more

Price

Reviewers highlight positive aspects of price, with many praising the great sales prices and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Idk what to say....your cheaper than the other legit on line sale outlets (when your stuff is on sale) and I know exactly what retail is...but we're all in this place right now together.. I'm just... See more

Company replied

Rated 5 out of 5 stars

Ordered online, received clear, prompt confirmation. Waited ten business days, heard nothing, sent a follow-up inquiry, and got an immediate reply. Weller 12 arrived soon after. Bottle was really w... See more

Company replied

Rated 5 out of 5 stars

I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few... See more

Company replied

Rated 5 out of 5 stars

They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good... See more

Company replied


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Wine Store

Written by the company

Folsom wine and Spirits re-opened in 2015 by owners PJ and Rimmi in Beautiful Folsom California. We pride ourselves on deep knowledge of contemporary wine selections and aged spirits. Our unique inventory includes many allocated spirits and one of a kind barrel offerings. Please visit us soon and let us help you find just the right bottle for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,013)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I buy from tem occasionally

I buy from tem occasionally. They have a really good selection, and I like to take advantage of their sales. Careful packing means I never experience to disappointment of a damaged bottle.

11 March 2025
Rated 5 out of 5 stars

The prices are great

The prices are great. The packages always arrive in a reasonable timeframe and I’ve never had a problem with breakage or quality of product. I will be a customer for a very long time.

11 December 2025
Rated 5 out of 5 stars

It was actually in stock! 😇

The last few orders I placed with you didn’t end up happening as you are out of stock even though the website said you had the bourbon. It was very surprising because over years this was never a problem. Suddenly it happened with 2-3 orders in a row. Not this time. The Single Barrel E.H. Was, as always extraordinary. Thank you.

5 December 2025
Rated 5 out of 5 stars

Our go to for all things bourbon

Our go to for all things bourbon. Great selection and on time delivery every time.

10 November 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your kind words! We’re honored to be your go-to for all things bourbon and are glad you enjoy our selection and reliable delivery. We truly appreciate your support and look forward to serving you again.

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

I’ve ordered from Folsom several times

I’ve ordered from Folsom several times, especially for allocated bourbons, and they’ve always impressed me. Unlike some stores that hike prices just because certain bottles are hard to find, Folsom keeps things fair. They might not always have what you’re looking for at the moment, but inventory does come in regularly.
Their shipping process is outstanding. Each bottle is air-bagged and shipped in its original box. They never pack more than two bottles per box, and if you order three, they’ll use a separate box. I’m happy to pay for shipping because of the care they put into it. Other companies I’ve tried simply wrap bottles in bubble wrap, stuff them in a box with long strips of paper, and you can hear the bottles rattling around—definitely not reassuring.
I’ll always order from Folsom because they’re a physical store, not a third-party reseller that sources bottles and ships them from somewhere else. I’ve ordered from other places expecting a specific bottle, only to receive a “similar” substitute. Sorry, but there’s nothing close to Blanton’s or Taylor. Folsom won’t sell you something they don’t physically have in stock, and that honesty matters.
I don’t write many reviews, but I’m happy to write this one because Folsom truly stands out. They care about their customers and value loyalty—and that makes all the difference.

17 December 2025
Unprompted review
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your continued trust in Folsom, especially for allocated bourbons. It means a great deal to hear that our fair pricing, honest inventory practices, and careful shipping stand out to you. Your support and loyalty are incredibly important to us, and we look forward to serving you for many years to come.

Thanks,
Folsom Wine and Spirits Team!

Rated 4 out of 5 stars

Folsom held up completing my order of 6…

Folsom held up completing my order of 6 bottles for nearly two weeks due to being out of stock of one of the bottles.
Folsom chose to just leave me hanging by not notifying me of their several days delay. Once I contacted them inquiring about the delay and lack of their communication the remaining 5 bottles were immediately shipped.
Other than poor communication on this one order on behalf of Folsom I have been very pleased with Folsom’s prior services, prices and professionalism.

7 November 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for taking the time to share your experience. We sincerely apologize for the lack of communication regarding the out-of-stock item and the delay with this order. This is not the experience we aim to provide. We appreciate your understanding and are grateful for your continued trust in our service, pricing, and professionalism. We look forward to serving you again.

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Easy process and prompt delivery.

Easy process and prompt delivery.

10 November 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We’re glad to hear the process was easy and your delivery arrived promptly. We appreciate your support and hope to serve you again soon.

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Great

Great service

5 November 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We’re glad to hear you had a great experience with our service. We appreciate your support and hope to serve you again soon.

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Great service and good products

Great service and good products. My only recommendation is to decrease the shipping costs.

17 October 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We’re glad to hear you’re happy with our service and products. We appreciate your suggestion regarding shipping costs and will definitely keep it in mind as we continue improving our customer experience. Thank you for shopping with us!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

carefully packaged and as ordered...all…

carefully packaged and as ordered...all bottles arrived intact which has not always been the case from other companies

17 June 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We’re delighted to hear your order arrived safely and just as expected. We take great care with packaging, and it’s wonderful to know it made a difference. We appreciate your trust and hope to serve you again soon!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

No problems at all

No problems at all.
Great price!

10 October 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your review! We’re happy everything went smoothly and that you found a great deal. We appreciate your support and hope to serve you again soon!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Hard to find bottle at a great price

I was browsing through the Folsom Scotch collection and saw a bottle that intrigued me. I did some research on line and found the bottle was hard to find and that Folsom had it at a great price. The bottle can be considered a collectible so I decided to order it. I have ordered from Folsom in the past and have always had excellent results. This purchase was no different. My order was acknowledged immediately and the product was shipped within a couple of days. The heavy duty shipping box arrived in good shape. The bottle was packaged separately in an air bag and the display box was well packaged with extra dunnage. There was no damage to labels or the display box. I got my shipment within a week. I know ordering on line can be a scary proposition. But Folsom has never let me down. So I give Folsom a five star rating based on their product selection and great customer service. I will certainly shop at Folsom again and recommend them to anyone.

26 September 2025
Unprompted review
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you so much for your wonderful review and continued trust in Folsom! We’re thrilled to hear that you were able to find a rare bottle at a great price and that your order arrived safely. Your kind words about our selection, packaging, and service mean a lot to us. We truly appreciate your recommendation and look forward to serving you again soon!

Thanks,
Folsom Wine and Spirits Team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look