Follow Your Legend Reviews 1,002

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, citing issues such as delayed delivery, unreceived items, and incorrect products. Reviewers also frequently reported poor response times from customer service, with many emails going unanswered or receiving unhelpful excuses. Conversely, some people were satisfied with the product quality, describing items as comfortable, warm, and well-made. A few other people also felt that the company's mission statement was commendable and appreciated the overall quality of the products they received.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report issues such as products never being... See more

Order

Consumers express significant dissatisfaction with the ordering process. Many report issues such as orders... See more

Quality

People report ambiguous experiences with quality. Many customers praise the comfort, warmth, and softness of... See more

Delivery service

Clients share negative opinions on delivery service, with many reporting that products were never delivered,... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report having to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The hoodies run really big, so order one size smaller than usual for females. FYI, shipping is not covered for returns, or orders. So, after $36 in shipping fees, my wife finally has a hoodie that fit... See more

Rated 1 out of 5 stars

Don't be full to order from this company especially if you are in EU!! Because they are based outside EU!! You will be charged extra by Revenue quite a lot extra!! What never mansion before t... See more

Rated 1 out of 5 stars

Expensive and then over promising and underperforming. they don’t have product available that’s allowed to be ordered and will make you wait after sending a it’s been shipped email, they hold it on... See more

Rated 1 out of 5 stars

Haven’t received any email confirmation since my purchase and instead got this Trust pilot review. I haven’t been able to reach anyone via customer service about my orders but reaching out seems best... See more



Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scam

They charged my account for some magazine I didn’t ask for, and have never recieved

11 October 2025
Rated 2 out of 5 stars

I'm giving 2 stars because:

I'm giving 2 stars because:
1. I paid for "VIP Processing - Ships Same Day". I want to give these a try before the weather gets too cold and see if they would be good stocking stuffers for the kids.
2. I was expecting a tracking number within 24 hours, but did not receive one. No biggie.
I emailed Follow Your Legend at the not easy to find email address for some info about tracking....we'll see what happens next.
Not a good start, but I am excited to try out my new stuff when it arrives.

11 October 2025
Rated 4 out of 5 stars

The product is fantastic great hoodie

The product is fantastic. I emailed the company ahead of time to get advice on the size to order and with the information on the replying email I order as your team suggested. Unfortunately, the Xl was too large. As helpful as your company was for me to make the exchange it was costly , over $26 for postage both ways.

9 October 2025
Rated 5 out of 5 stars

Re alpaca hoodies

Re alpaca hoodies
My wife and I absolutely love these and they are perfect the British weather,my wife feels the cold this time of year and has constantly worn it

31 August 2025

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