Follow Your Legend Reviews 1,002

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, citing issues such as delayed delivery, unreceived items, and incorrect products. Reviewers also frequently reported poor response times from customer service, with many emails going unanswered or receiving unhelpful excuses. Conversely, some people were satisfied with the product quality, describing items as comfortable, warm, and well-made. A few other people also felt that the company's mission statement was commendable and appreciated the overall quality of the products they received.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report issues such as products never being... See more

Order

Consumers express significant dissatisfaction with the ordering process. Many report issues such as orders... See more

Quality

People report ambiguous experiences with quality. Many customers praise the comfort, warmth, and softness of... See more

Delivery service

Clients share negative opinions on delivery service, with many reporting that products were never delivered,... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report having to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The hoodies run really big, so order one size smaller than usual for females. FYI, shipping is not covered for returns, or orders. So, after $36 in shipping fees, my wife finally has a hoodie that fit... See more

Rated 1 out of 5 stars

Don't be full to order from this company especially if you are in EU!! Because they are based outside EU!! You will be charged extra by Revenue quite a lot extra!! What never mansion before t... See more

Rated 1 out of 5 stars

Expensive and then over promising and underperforming. they don’t have product available that’s allowed to be ordered and will make you wait after sending a it’s been shipped email, they hold it on... See more

Rated 1 out of 5 stars

Haven’t received any email confirmation since my purchase and instead got this Trust pilot review. I haven’t been able to reach anyone via customer service about my orders but reaching out seems best... See more



Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

This might be the best hoodie I own

This might be the best hoodie I own. Yes, shipping took longer than we are used to but gosh so worth the wait. I also sized up because I prefer a roomier fit and read these can run a little small after washing. I’m glad I ordered up a size. It’s perfectly roomy, so soft, so cozy, and warm. I hope it ages well wash after wash. Not being sure how it will wear as I wash it more is the only reason it got four stars. For the cost I’d like to think it will wash well for a long time but it’s too soon to know. I do want another though. 😊

26 October 2025
Rated 1 out of 5 stars

They stole my money

Shipping took forever. The clothes were huge as I upsized per their recommendation. I’m attempting to exchange but it’s been over a week since they’ve had my return (per tracking number) and they won’t respond to any emails or correspondence regarding an exchange. I feel scammed

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Not great

Sent me the wrong size and then told me they were out of stock on the black sweats I ordered so I agreed to take a light brown color pair instead. Just received them and took them out of the shipping package and they have a stain/marking on them right in the front of the sweats. And took about 2 months for them to send me the pair of sweats I ordered, in the wrong color, with a black stain on them.

30 October 2025
Rated 1 out of 5 stars

It’s been a week and I have not…

It’s been a week and I have not received an email with confirmation or order number but the payment has gone through my credit card. I’ve tried emailing the company and have not had a response back after 4 days or any shipping emails.

27 October 2025
Rated 1 out of 5 stars

Poor Return Policy

Even for clothing (which has a chance of being the wrong size) exchanges are paid by the customer both ways. I had bought my wife a shirt, and ended up paying roughly the cost of the shirt to exchange for a different size.

16 October 2025
Rated 1 out of 5 stars

Paid for same day fulfillment

Paid for same day fulfillment. Didn’t get the email that it was shipped out for two days. Then 5 days after the order I get an email that they are slammed and so my order hasn't even been shipped yet. I understand getting backed up- but don’t accept money for a service that you don’t even try to fulfill.

28 October 2025
Rated 1 out of 5 stars

Over promising under selling

Expensive and then over promising and underperforming.
they don’t have product available that’s allowed to be ordered and will make you wait after sending a it’s been shipped email, they hold it on back order with a label created. If you want or need what you order fast or even soon don’t buy

25 October 2025
Rated 1 out of 5 stars

Hideous customer service...ordered a…

Hideous customer service...ordered a hoodie in XXL...too big. Wanted to return, but any sale purchase can not be returned. Decided to exchange. Portal would not let me. Sent multiple emails, no reply. Terrible company, don't do business with them.

25 October 2025
Unprompted review
Rated 2 out of 5 stars

Not worth the shipping expense

The hoodies run really big, so order one size smaller than usual for females. FYI, shipping is not covered for returns, or orders. So, after $36 in shipping fees, my wife finally has a hoodie that fits.

23 October 2025
Rated 1 out of 5 stars

Scam company

Scam company, be very careful, as they will not accept a return because they offered a promotional sale. I ordered small and the item was HUGE. They will not refund my money, due to the promo sale. Really?? And their stuff isn’t cheap

20 October 2025

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