Foldingdoors2u Reviews 384

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Pre Sales, they were good & engaging. Post payment, we had issues with delivery which took two weeks to resolve, with little/no flexibility. Since fitting, we’ve had an issue with leaks. Despite the... See more

Rated 5 out of 5 stars

Wow where to begin! Folding Doors 2 U have been an absolute pleasure to deal with from the first phone call right through to specifying our requirements and then onto fitting. They listened to exactly... See more

Rated 5 out of 5 stars

Having been let down by our builder Tony and Kate bent over backwards to help us get our bifold doors on time and at a very competitive price. The process from start to finish was such a pleasure. We... See more

Rated 5 out of 5 stars

Excellent communication throughout. Ordered both BiFolds and French doors from the company. BiFolds delivered and easily installed by two people as frames already assembled with doors and handles. Jus... See more

Company replied

Company details

  1. Door Shop
  2. Aluminum Frames Supplier
  3. Aluminum Window Manufacturer
  4. Door Supplier
  5. Home Improvement Store
  6. Window Supplier

Written by the company

Specialist suppliers of aluminium bifold doors, triple track sliding doors, windows, integral blinds, roof lanterns and flat roof lights. We deliver to mainland UK excluding Scottish Highlands and offer an installation service for new build work to most locations if required. We provide a 10 year insurance backed guarantee for installation contracts and all products carry a 10 year warranty against any faults from manufacture.


Contact info

3.6

Average

TrustScore 3.5 out of 5

384 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This business is uncontactable!!!! Warranty is therefore useless.

I had folding doors delivered to my builder & installed. Fine. But now that I wish to contact them as the door seal has stretched and the doors are still in warranty, I cannot get hold of them on the phone or email. Both phone & email inboxes are full. My builder has also tried and they are uncontactable. Does anyone know if they have gone bust ?

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor service & unfixed leak

Pre Sales, they were good & engaging. Post payment, we had issues with delivery which took two weeks to resolve, with little/no flexibility. Since fitting, we’ve had an issue with leaks. Despite the lantern not being sealed properly and us checking the way they’ve asked us to before they send someone out, it’s now been 8 weeks and they aren’t answering phone calls or emails. They claim a warranty, but seem unwilling to honour it. Don’t believe their pre sales engagement, it’s all a con. Beyond that, their service is terrible.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Top quality bifolds!

Just fitted our doors and the fitters told us these are some of best quality doors they’ve ever fitted. So happy with them and a absolute bargain for the quality! great delivery service, really nice guys! No issues with ordering, any help I needed they talked me through!
going to recommend to anyone that needs this type of door! In fact a family member is about to put an order through! Thank you very much top service!

7 June 2025
Unprompted review
Rated 5 out of 5 stars

These are the best bi-folding doors.

These are the best bi-folding doors I have ever had. The quality is sensational. They have been in 2.5 years now and they have not faded at all. They still open exactly the same as they did the day they were installed & the handle has stayed 100% solid since the day it was installed. 11/10! Just sensational bi folding doors. Exquisite!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Just had custom made new sliding doors…

Just had custom made new sliding doors fitted at my home. Everyone from Tony, Director, to the guys who came to fit them were amazing, super professional, friendly and did a great job and I'm really happy with the doors, they look fantastic and are really solid and well made. I highly recommend this company.

5 November 2024
Unprompted review
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Reply from Foldingdoors2u

Hi Oli,

Thank you for posting your review of our products and service.

I am very pleased that you felt that the installation of your new aluminium sliding door went to plan and that you are very happy with the end result. Your recommendation is greatly appreciated.

regards
Tony

Rated 5 out of 5 stars

100% recommend

Ordered korniche roof lanterns and the whole process was amazing from start to finish!
Tony was great via email, helping to answer my enquiries and the delivery guy was amazing!
100% recommended this company! We fitted that roof lanterns ourselves and they were great to fit.
The team were fab and we are looking at placing an order for bifold doors from them too!

23 August 2024
Unprompted review
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Reply from Foldingdoors2u

Hi Emma

Thanks very much for taking the time to leave us a 5-star review following your purchase of two roof lanterns. Great to hear that you found fitting the lanterns easy and I look forward to receiving your order for bifold doors shortly.

Kind regards
Tony

Rated 5 out of 5 stars

Excellent price, excellent service and excellent doors!

Purchased some bi-fold doors from FD2U recently and have been very surprised at the excellent service and quality. There was a defect on one of the panes of glass on delivery and Tony at FD2U arranged for a replacement to be sent out direct from manufacturer in time for our builders to install. They were also really impressed with the quality of the doors (especially for the price we paid). Would definitely recommend and use again!

8 July 2024
Unprompted review
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Reply from Foldingdoors2u

Good afternoon

Many thanks for posting a 5-star review of your recent bi-fold door purchase.

I am pleased to hear that you were impressed with the quality of our bifold doors and our service in arranging a fast replacement of a part that unfortunately arrived damaged in transit. The replacement part was despatched direct from the manufacturer and this was delivered direct to you in 3 working days which meant it did not interfere with the planned installation of your door. A positive solution for both of us!

Regards
Tony

Rated 5 out of 5 stars

Very happy we picked FD2U for our bifolds

I completely concur with all the other positive reviews, cannot fault the company and am very happy with the finished doors.

The team (particularly Tony, who has the patience of a saint) were always on hand to answer my questions and guide me through the process or offer advice, and all agreed deadlines were met.

The fitters clearly have a lot of experience and did a great job on the survey, aligning their requirements with our builders (who were midway through still), followed by a very fast and professional job actually installing the doors.

The doors themselves are of a high quality, they look fantastic, feel solid and robust, are easy to clean, and the integrated blinds are very neat and easy to operate.

So we couldn't ask for more in terms of either the product or the service. But the icing on the cake is that the price was also by far the cheapest, beating other quotes by hundreds of pounds (even thousands in a couple of cases).

Would 100% recommend for bifolds.

4 June 2024
Unprompted review
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Reply from Foldingdoors2u

Hi Glyn

Many thanks for your 5-star review of your recent purchase of a 5 panel set of aluminium bifolds with integrated blinds.

It is great to hear that you were so impressed with the quality of doors and the installation that you would 100% recommend our products and service.

Regards
Tony

Rated 5 out of 5 stars

Amazing customer experience

Dealing with Kate, Andy, Tony, Chris and Ryan has been an absolute pleasure. Possibly the best level of customer service I've experienced for the last 3 years at least. I couldn't recommend them enough!

I bought a sky lantern and bi-fold doors from them. The sales discussion, after sales delivery and installation were just superb. I'm a fan of Chris and Ryan. The guys are legends! Tony is also exemplary as a leader, taking charge of any issues and making sure that they are resolved to my satisfaction (albeit there were few problems overall).

11 July 2023
Unprompted review
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Reply from Foldingdoors2u

Good morning

Thank you so much for posting a 5-star review of your recent bi-fold door and roof lantern installation.

We are very grateful for your feedback and we are looking forward to receiving the photos of the finished extension for our gallery. It was a pleasure to supply and install the doors and the roof lantern for you and very much appreciate you taking the time to write such a great review.

Kind regards
Tony



Rated 5 out of 5 stars

Brilliant Bifold doors

Ordered my bifold doors and had a great experience from start to finish. Brilliant customer service. The team were very professional and able to advise what was best for my build. The time from POS, manufacturing through to delivery was excellent and the product is of very high quality. I had a small issue with one of the gaskets and the after care from the company was great, a quick response and solution put in place immediately. Would highly recommend and will definitely choose this company again.

7 June 2024
Unprompted review
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Reply from Foldingdoors2u

HI Stuart

Thank you very much for your 5-star review of our product and service following your recent purchase.

I am really pleased that you were impressed with the quality of your new bifold doors and that our customer service to be very responsive when you had a small issue with one of the gaskets.

Your recommendation is very much appreciated.

regards
Tony

Rated 5 out of 5 stars

Would highly recommend

Bought the doors 2 years ago. Brilliant team of installers, done within about 60 minutes!
Since then I've taken advantage of the 10-year warrantee when I observed a small draft, and when one of the door mechanisms failed.
They came within the week and solved both issues within 30 minutes.
Great quality product and rolling mechanism.
Would highly recommend.

1 April 2024
Unprompted review
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Reply from Foldingdoors2u

Hi Steve

Thank you for your 5-star review following our recent service call to resolve a couple of issues with your bifold door installation from 2022.

Your feedback on the quality of the doors and the speed in which we dealt with the problems you were experiencing are very much appreciated and I will pass on your thanks to our engineers.

regards
Tony

Rated 5 out of 5 stars

Bifolds

Again, absolutely fantastic and great service. This is the second time I have used Foldingdoors2u, where they have fitted bifolds to out building shed. I have previously had sliding doors fitted to my new extension. This is great company. Kate and Tony who I had been dealing with were great Chris who fitted my door bifolds was great This is a fantastic company to deal with and very professional.

3 February 2024
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Reply from Foldingdoors2u

Hi Ric

Thanks very much for your 5-star review for the second stage of your project and I will pass your feedback onto the installation team.

It was a pleasure to suppy and install your aluminium bifolds and much appreciate you taking the time to post your review.

regards
Kate and Tony

Rated 5 out of 5 stars

Great company and product to match

Great company and product to match

11 February 2024
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Reply from Foldingdoors2u

Hi John

Many thanks for the 5-star review for your recent order for aluminium bifolds, windows and a roof lantern.

Your feedback is much appreciated and we hope to be of help on your next project.

regards
Kate and Tony

Rated 5 out of 5 stars

Wonderful service from beginning to…

Wonderful service from beginning to end. So pleased with the look of our new aluminium bifolds, lantern & windows.
Would not hesitate in recommending this company

11 February 2024
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Reply from Foldingdoors2u

Hi Sandra

Many thanks for your 5-star review and the email you sent us just after the team had finished the installation.

I am so pleased to hear how impressed you were with the installation team and your aluminium bifolds, lantern and windows.

Regards
Tony

Rated 5 out of 5 stars

Great service

Great service , great product

13 January 2024
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Reply from Foldingdoors2u

Hi Dean

Many thanks for choosing us as your supplier and your 5-star review on our product and service is very much appreciated.

regards
Tony

Rated 5 out of 5 stars

Fabulous doors

We purchased our bifold doors and right from the start everything went well and easy , we ordered on the phone and talked to a woman who was so helpful . Delivery was great and today we have had them fitted and they look great , really smooth to open and shut .would highly recommend.

4 November 2023
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Reply from Foldingdoors2u

Thank you for taking the time to post a 5-star review following delivery and installation of your aluminium bifold door.

It is great to hear you were very happy with our service and that you are pleased with your purchase.

regards
Tony

Rated 5 out of 5 stars

Very helpful over the phone when…

Very helpful over the phone when placing the order, kept me informed, fast build to order and helpful when arranging to have the doors delivered to my freight carrier.

28 October 2023
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Reply from Foldingdoors2u

Hi Francis

Thank you very much for your 5-star review and it is great to hear that you found the whole process met your expectations.

Delivery of an aluminium bifold door and glass to a freight carrier can sometimes prove challenging but good to hear that yours went exactly to plan.

regards
Tony

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