Focal Fact Reviews 217

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the staff, highlighting their helpfulness and clear communication throughout the process. Many people appreciate the seamless service, noting that the company excels at matching expertise with client needs, leading to productive and relevant interactions. The user experience is frequently described as smooth and well-organized, with reviewers emphasizing the ease of the process from initial contact to project completion. Reviewers also consistently commend the prompt and accurate payment system, often noting that payments are received quickly and exactly as agreed. However, some people were dissatisfied with the client interaction, mentioning instances where calls were abruptly ended after their expertise was shared, or clients were rude.

What people talk about most

Staff

Consumers find staff to be highly professional, responsive, and well-organized, making the entire process... See more

Service

Customers consistently note positive experiences with service, highlighting the clear communication, prompt... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Customer service

People report positive experiences with customer service, highlighting effective communication and... See more

Payment

Clients share positive opinions on payment, consistently highlighting prompt and quick processing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my pleasure to be booked in as an expert by focalfact. Customer requierements were made clear upfront so that the calls could be very structured. The direct contact to Elena was always fr... See more

Company replied

Rated 5 out of 5 stars

The quality at Focal Fact is second to none. I have been impressed with this team from first introduction. They deliver impressive results whilst maintaining that boutique peronalised touch. I hope th... See more

Rated 5 out of 5 stars

My experience with Focal Fact was awesome. Client requirements were clearly given well in advance and which made my job easier. Amala was super helpful throughout the journey. Looking forward to work... See more

Rated 5 out of 5 stars

Just completed my first session as a consultant on Focal Fact. This was very well set up, with an appropriate client who I was able to help in my specific area of expertise. Payment was received the... See more


Company details

  1. Information Service
  2. Human Resource Consulting

Written by the company

Focal Fact is an expert network firm that helps professionals globally make better decisions faster. We connect leading industry experts with the world's top corporations. Our expert member platform allows professionals to share insights and expertise with those seeking to learn more about the topic. We are providing and enabling remote and live consultations with experts across every industry vertical, such as aerospace and defence, consumer goods and services, industrials, technology, healthcare, and many more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Become a consultant with 100% legit provider

I received a LinkedIn message at first and I was a bit suspicious, as there are far too many scams these days. BUT! This is 100% legit company, super responsive, found the right expertise of mine that allowed me to help the customer. Very easy, very quick (I was consulting within 48hr form firts contact) and 100% on terms we agreed. Very pleased that companies like this one exist.

27 June 2024
Unprompted review
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Reply from Focal Fact

Thank you so much for this feedback - until next time!

Rated 5 out of 5 stars

Great contact

Great contact, all responses in quickest time. Truly recommended. Trustworthy Company.

10 June 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 5 out of 5 stars

Great Professionalism!

Great Professionalism!
The communication was great throughout the process and I was kept updated every step of the way.

14 May 2024
Unprompted review
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Reply from Focal Fact

Thank you so much for your review! Until next time!

Rated 5 out of 5 stars

Very professional and clear on objectives

I was contacted via Linkedin and asked to provide market insights on a vertical Financial Services topic. They are very professional and provide clear communication on process and objectives.
Very quick on payment too !

17 May 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 5 out of 5 stars

Highly professional - will work with them again

I had a fantastic experience working with Focal Fact. While they're not as well known as other expert networks, I was pleasantly surprised by their professionalism. From the initial outreach to the final payment, everything was handled smoothly. They were clear in their communication, the call worked seamlessly, and I even received my payment quickly without needing to follow up. I would absolutely work with Focal Fact again and confidently recommend them to others.

19 April 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 5 out of 5 stars

Focal Fact is honest

Focal Fact is honest, fast, and reliable. As per my experience, I strongly suggest you to use their services.

15 March 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 5 out of 5 stars

Well organised

Well organised, good professional experience and pleasant conversation!

7 March 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 5 out of 5 stars

Helpful, efficient and easy

Was a little skeptical to start with but after checking out the process was efficient and easy, and the representative was helpful. Would recommend from the consultant point of view

20 February 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you very much for your feedback - we highly appreciate it!

Rated 1 out of 5 stars

I wouldn't waste your time

This company is an absolute time waster, reached out for help on consulting, arranged time to meet and say they'll send an e-mails etc. Then nothing, I moved meetings for them and just ghosted me. I get a bunch of these requests but this has been the worst.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

The real deal.

I'll be honest, I was skeptical when I was reached out to by this organization. After all, there are a lot of shady companies like this out there making promises. But these guys are the real deal. They were up front about everything, super professional, and were able to accommodate my busy schedule. I would absolutely work with them again.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

I was a bit sceptic at first.

I was a bit sceptic at first.

But process went really smooth and Focal fact delivered on their promise. I had a really nice conversation with the customer and I got paid for my consultancy the next businessday.

2 February 2024
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you for your kind review, Jasper. We look forward to many expert interactions with you!

Rated 5 out of 5 stars

Honest and straightforward…

Honest and straightforward communication. Helpful briefing and explanation of clear policies before work commenced. Warm and human approach when communicating. Administrative processes adapted well to small challenges: the team listened, understood, and responded appropriately the first time each time an exception was raised. Payment was received promptly at the agreed rate on completion of services (in fact I received payment over two weeks ahead of the deadline!)

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Initially skeptical, now a believer

I was skeptical at first, but after doing my own research about Focal Fact, I decided to give it a try. They matched me perfectly for an interview, which was great. Normally these firms don't understand what I do and make nonsensical matches. Focal Fact got it just right, which led to a great conversation. I was interested in the topic and I felt I added value. The whole process was pretty seamless, and I had a single point of contact for help if needed. I would definitely do it again!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Focal Fact

I had a fantastic experience with Focal Fact! They connected me with two incredible consulting opportunities that allowed me to leverage my expertise and make a real impact. The entire process was seamless, from matching me with the right clients to providing support throughout the projects.
Ashish Raj, who was my contact, was responsive, professional, and truly focused on ensuring a successful collaboration.
I couldn't be happier with the results and would highly recommend their services to anyone looking for meaningful consulting opportunities.
Thank you, Focal Fact, for an outstanding experience!

7 November 2023
Unprompted review

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