First time I flew with this company . The route was London to Riga in August. Well I have to admit I was completely amazed for the efficiency comfort the high professionalism of the crew and the gr... See more
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Nice slippers with Velcro and the wedge heel which my podiatrist has been nagging me about getting that don’t look like “granny slippers”! I would say size up at least one size, I’m usually a size 7... See more
Small sizes available. Product excellent. Delivery was quick and arrived at the forecast time.As we are both in our late eighties high street shopping is a problem especially for footwear when most s... See more
Item bought was replacing previous purchase, quality and price still very good. Was kept informed of each stage of the delivery and purchase arrived exactly as stated. Good service all round, thank... See more
4.4
Excellent
366 reviews
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I love flyflot footwear
I love flyflot footwear. I discovered them when on holiday in Italy. Stylish and comfortable to wear anytime anywhere.
7 December 2022
Shows product in stock and takes your…
Shows product in stock and takes your money. Then couple of days later tells you it out of stock but you do get refunded. Don’t see the point if they don’t have anything in stock
1 November 2022
Reply from Flyflot
Hi,
Thank you taking the time the write a review, we are very sorry that we have had to cancel your order this is always a last resort.
We have over the last few weeks had an unprecedented high volume of orders and when stock is low on an item and many people are ordering at the same time, it is possible that we may have to let someone down.
We do understand this is frustrating and we do apologise that on this occasion we had to cancel your order.
Once more, our deepest apologies.
Kind regards,
Neil
No acknowledgement to my complaint
Never replied to my emails when I needed to complain about the boots I bought. Really silly because I would of bought more shoes from you in the future.
My boots I bought are nothing like the photo advertising them, totally different finish on them.
25 November 2022
Reply from Flyflot
Hi,
Thank you for taking the time to write a review.
We are sorry to hear about the complaint regarding your boots and do apologise. We can confirm that these can be returned if they are faulty.
We apologise for any inconvenience or disappointment caused.
Kind regsrds,
Neil
2 weeks and still not arrived
Ordered slippers on 18th november, still not arrived. Company have blamed postal strikes.
2 December 2022
Reply from Flyflot
Thanks for taking the time to leave a review.
I'm so sorry to hear you have not yet received your order.
I have checked your order and unfortunately this looks to have been lost in transit.
Sadly, we have absolutely none left now, so my only option is to cancel the order for you and issue a full refund.
That should be with you in the next couple of days.
I am so sorry for the disappointment.
Kind Regards, Annmarie
These boots were the 2nd pair of…
These boots were the 2nd pair of Chelsea boots I have bought!! They are the MOST comfortable footwear I have ever bought!!
21 November 2022
Great sturdy slippers at a good price…
Great sturdy slippers at a good price and quality.
11 November 2022
Safe ,comfortable slippers
After recent eye surgery making me unsteady on feet I bought these slippers
They are very comfortable and feel very safe walking
Very acceptable price with fast delivery
22 November 2022
Nice quality
Bought as a Christmas present but look to be made well, I went for a reliable name
20 November 2022
Terribile customers service and experience
Bought a pair of shoes that showed in stock , paid delivery charges to get them delivered within 5 to 7 working days.
8 working days well over past, so I go in contact by email asking where my item was, they got back to me stating that the item I bought wasn’t in their wearhouse so they had to get them from a shop and they would be dispatched within 10 working days. Customers service total unhelpful, had to chase them up several times as I wasn’t getting any answer to the point that I had to take some of my own time to call them and they just said oh apologies, I had to ask for a refund for at least the delivery chargers as wasn’t fair at all paying 5£ for it and then get my item 15 days after the purchase. Customers service not polite at all; and they didn’t even a complaint department! Definitely won’t use them again!
2 November 2022
Reply from Flyflot
Thank you for taking the time to leave a review.
I am so sorry that your order took longer than usual to arrive.
Unfortunately, the item you ordered was only available in one of our stores which can take a little longer but not usually as long as on this occasion.
You opted for standard delivery at £3.49 which is usually 3 to 5 days. I am so sorry that it took longer than that but I can see that your parcel has now been delivered.
I do apologise as this is not our usual standard of service and we hope this does not deter you from ordering in the future.
Kind Regards, Annmarie
Ordered slippers on 6 November still…
Ordered slippers on 6 November still waiting for them. Not impressed with service or attitude of staff. I have ordered shoes/slippers for many years and been happy but not this time.
16 November 2022
Reply from Flyflot
Thank you for taking the time to leave a review.
I am so sorry to hear that you have not received your order.
I have taken a look at your details and very sadly, I can see that the item you ordered is out of stock.
We sent an email to you on the 2nd November to let you know on the email address you had provided.
The refund was processed on the same day.
I can assure you that we will be investigating this matter to understand what went wrong and more importantly improve the service we offer to all our customers going forward.
This is not our usual standard of service. We have clearly failed this time.
I hope that you may allow us the opportunity in the future to prove this is not the service we normally provide.
Kind Regards, Annmarie
good service...no issues
Easy to use website. shoes arrived in good time. as described. good service. no issues...
10 November 2022
These are the most comfortable slippers…
These are the most comfortable slippers ever snd elegsnt too.
1 November 2022
Very disappointed that you were not…
Very disappointed that you were not able to fulfill my order. Twice now I have tried to buy these shoes, both times failed.
22 September 2022
Reply from Flyflot
Thank you for taking the time to write a review.
I am so sorry for your poor experience on this occasion. I can assure you that we will be investigating this matter to understand what went wrong and more importantly improve the service we offer to all our customers going forward.
This is not our usual standard of service.
However, we have clearly failed this time. I hope that you may allow us the opportunity in the future to prove this is not the service we normally provide.
Kind Regards, Annmarie
Comfortable men's slippers service
Excellent service. Extremely comfortable, well made slippers purchased for my husband for Christmas but is wearing them now!
23 September 2022
Very good slippers excellent
3 October 2022
Perfect service and timing
6 September 2022
Great product and service
9 September 2022
I bought these as a present and when I…
I bought these as a present and when I peeled the stickers off it left marks where it had taken the leather up with it. Annoying when bought as a present as it was the first thing the birthday boy mentioned. Otherwise good delivery and product
22 September 2022
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