While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I paid for my product on 12th December and since have heard nothing . I have contacted them several times by email , no effective response always ask for the same information but not a solution or answer !
SCAM!!!
I placed an order with this company and was automatically enrolled in a monthly payment subscription without my consent. Fortunately, I noticed it immediately and cancelled it, but this alone is highly deceptive.
My order was placed in October 2024. After repeatedly following up, Fluxiva informed me that the package had been returned to the seller due to an “incorrect address.” At no point was I contacted by the courier or by Fluxiva regarding any delivery issue, nor was I offered any alternative solution.
I requested a full reimbursement, and since then I have been emailing their customer service continuously with no response whatsoever. The complete lack of communication and accountability is unacceptable.
This experience has been extremely frustrating and feels deliberately misleading. I strongly caution others before purchasing from this company.
Put in 2 orders only ever received the 1. Emailed and used their contact form numerous times , only had one response which was asking what the order number was, despite the info being on every correspondence. Very poor
Shockingly bad from start to finish.
When I originally ordered the first time it ended up subscribing me to a monthly deduction without asking or mentioning this. I have never received the original product despite numerous follow ups. I have requested a refund but again no response from customer service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
