FLOWR Reviews 11,819

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Beautiful flowers arrangement. We ordered a bouquet for Mother’s Day and it arrived on the day and my mother-in-law loved it.

Company replied

Rated 3 out of 5 stars

Ordered delivery to hospital. The delivery man found the room of receipient but kept calling my name. So of course noone answered orpicked up flowers. I received a call from the angry currier compla... See more

Company replied

Rated 5 out of 5 stars

We have used Flowr for several flower bouqets in the last year. Each time the flowers have arrived on time and gorgeous! The website is easy to use, prices are fair, and we haven't been let down yet!... See more

Company replied

Rated 5 out of 5 stars

Good packaging. Flowers have lasted three days so far without looking any different. Compared to other florists who sent flowers which wilted the next day.

Company replied

Company details

  1. Flower Delivery
  2. Florist
  3. Gift Basket Store

Written by the company

FLOWR er din online blomsterbutik, hvor prisen altid er inkl. buket, kort, transport-gaveæske og levering. Forelsker du dig i en FLOWR buket, så garanterer vi, at den buket du ser, er præcis den buket, du gi´r. Vi lover 5 dages friskhedsgaranti fra leveringsdagen, hvis modtager følger den holdbarhedsguide, som er vedlagt alle buketter. Uanset hvilken anledning eller mærkedag du står overfor, så kan du helt sikkert finde en smuk buket hos FLOWR. Buketten vil med garanti sprede glæde og smil hos den heldige modtager.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

losing your patience and I don't blame…

losing your patience and I don't blame you

- ❤️

6 August 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Peeq
Thank you for your review.
We’re glad that we were able to give you a nice experience.
We hope you’ll think of us again, next time the occasion calls for a nice bouquet.
Kindest regards
FLOWR

Rated 5 out of 5 stars

Thank you so so much

Thank you so so much! All absolutely done!

10 July 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Natalia

Thank you for your review.

We’re so happy to have had the opportunity to deliver a bouquet for you.

We’ll do our very best to ensure that you’ll always have the same good experience when you order your flowers through us.

Have a lovely day.

Kindest regards
FLOWR

Rated 2 out of 5 stars

I sent flowers to my friend

I sent flowers to my friend, but the delivery was bad. My friend did not receive them personally, and luckily the neighbors saw them at the door of the building and read the writing until he knew that they belonged to my friend. My surprise failed.

7 June 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear rsun

Thank you for your review.

We’re so disappointed to hear that the delivery of the flowers did not live up to your expectations. That is not how we want the FLOWR experience to be, and we’d love to help resolve the matter.

If you haven’t already been in touch with our skilled customer service team, you’re more than welcome to reach out to them at support@flowr.dk (mailto:support@flowr.dk) and include pictures of the bouquet so they can look into the matter.

We wish you a wonderful day.

Kindest regards
FLOWR

Rated 5 out of 5 stars

Great service and quality for the…

Great service and quality for the price. Great alternative to Interflora!
More fairly priced and better products. Would be even better had they delivery on sundays and the tracking of delivery was more transparent.

27 May 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Gustav

Thank you for your review.

It’s a joy to hear that you’re satisfied with both the price and quality of the bouquet. 

We thank you for the feeback on our delivery days and tracking - and we hope to have the pleasure of delivering another lovely bouquet for you next time you need one.

Have a lovely day.

Kindest regards
FLOWR

Rated 5 out of 5 stars

What you see is what you get

Der kom en smuk buket blomster til min mor, som anvist på hjemmesiden, så en glad kunde herfra.

10 March 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Anita

Tak for din anmeldelse.

Hvor er det fantastisk at høre, at buketten levede fuldt ud op til dine forventninger. Hos FLOWR sætter vi en ære i, at den buket, du ser, også er den buket, du modtager. Det er vi glade for, at vi har levet op til.

Vi håber, at vi må have fornøjelsen af at levere endnu en buket for dig i fremtiden. 

De bedste hilsner
FLOWR

Rated 5 out of 5 stars

My favourite Flower company!

I love sending flowers from FLOWR. The bouquets are so beautiful and it's super easy to order. Truly recommend them!

16 February 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Ingibjörg

Thank you for your review. 

We are delighted to hear, that we are your favorite flower delivery service, and that you'd like to recommend us to others.

We can’t wait to deliver even more beautiful flowers for you in the future.

Have a wonderful day.

Kindest regards
FLOWR

Rated 3 out of 5 stars

OK, but not wow

My experience with Flowr was OK but not really good. The downside was the actual delivery of the flowers. I got a call from a very stressed delivery man who could not speak english and it was therefore very difficult to communicate. The delivery person could not find the location i had specified for the delivery. In hindsight i could have been more clear in the delivery instructions. However, i have used interflora three times before to the same address and that has worked flawlessly. The recipient also got a call from the delivery person and experienced the call as stressed and frustrating. This lowered the overall experience when the flowers were delivered. Instead of getting a nice surprise with flowers, she got a stressful situation to manage.

So in summary, good flowers and good value for money however the delivery experience was poor and i'm not sure if i will chose them again.

13 February 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Frederik

Thank you for your review.

While we're of course glad to hear that the flowers lived up to your expectations, we're very sorry to hear that your delivery ended up causing unneccessary stress for both you and the lucky recipient. That's absolutely not how we want the experience to be.

We're going to follow up on this with our freight company. Thank you for sharing your experience with us and giving us the opportunity to look into how we can improve in this regard to ensure a better delivery for our English-speaking customers.

Have a lovely day.

Kindest regards
FLOWR

Rated 5 out of 5 stars

Lovery bouquet of Velentine flowers…

Lovery bouquet of Velentine flowers delivered. For once, a flower delivery company did what it was supposed to, and on-time ! Thanks for the lovely flowers delivered to my wifes work at 12:00 on Feb 14th.

15 February 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Alireza

Thank you so much for your review!

We’re so glad to hear that the delivery of your beautiful Valentine's gesture went without a hitch. When you order from FLOWR.dk, it has to be quick and easy - with the freshest flowers. We’re happy that this is exactly what you and your lucky wife experienced.

We hope to have the pleasure of delivering a beautiful bouquet for you again another time.

Kindest regards
FLOWR

Rated 5 out of 5 stars

Good service and fast delivery

Good service and fast delivery. The flower was placed in the place I asked.

12 February 2023
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Edwin

Thank you for your review.

We're very pleased to hear that you're satisfied with our beautiful flowers, and that the delivery went without a hitch.

We look forward to delivering another beautiful bouquet for you.

Have a lovely day

Kindest regards
FLOWR

Rated 5 out of 5 stars

Super service 👍

19 December 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Susanne

Tusind tak for din anmeldelse.

Vi er så glade for, at leveringen af din smukke omtanke gik som smurt. Når man bestiller hos FLOWR, skal det hele være nemt og hurtigt - med friske blomster. Det er vi glade for, at du og din heldige modtager fik oplevelsen af.

Vi håber, at vi må levere en smuk buket for dig en anden gang.

De bedste hilsner
FLOWR

Rated 5 out of 5 stars

We have used Flowr for several flower…

We have used Flowr for several flower bouqets in the last year. Each time the flowers have arrived on time and gorgeous! The website is easy to use, prices are fair, and we haven't been let down yet! Thank you :)

22 December 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Naomi

Thank you for your review!

It's so lovely to hear that you've had several great experiences with our services. When you order from FLOWR.dk, it has to be quick and easy - with the freshest flowers. We’re so glad that this is exactly what you've experienced every time.

We hope we’ll get to deliver a beautiful bouquet for you again another time.

Have a wonderful day.

Kindest regards
FLOWR

Rated 5 out of 5 stars

As usual, this service works.

Delivery of a nice flower bucket and chocolate in due time.

23 November 2022
Unprompted review
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Reply from FLOWR

Dear Ib

Thank you for your review.

We’re so excited to read that you’ve ordered several beautiful bouquets from us, and that the experience has been great on each occasion. We’re proud that we’re able to meet this standard every time.

We can’t wait to deliver even more beautiful flowers and gifts for you in the future.

Have a wonderful day.

Kindest regards
FLOWR

Rated 5 out of 5 stars

Super god service og flotte buketter.

Super god service og flotte buketter.
Et minus at det er modtager, der også står som sender. Dybt frustrerende

5 November 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Lisbeth

Tak for din anmeldelse.

Det er skønt at høre, at du har oplevet super god service og ikke mindst, at vi har leveret en rigtig flot buket for dig. Det er vi rigtig glade for at kunne leve op til.

Man kan faktisk godt undgå, at modtager og afsender står ens på den måde. Du skal blot fjerne fluebenet ved "min fakturerings- og leveringsadresse er den samme", hvilket fremgår på siden lige før, du går til betaling. Har du spørgsmål eller udfordringer ved bestilling, er du også altid mere end velkommen til at ringe til vores dygtige kundeservice på 89 30 31 00.

Du ønskes en dejlig dag.

De bedste hilsner
FLOWR

Rated 1 out of 5 stars

4 times was very good, but

4 times was very good. but 5 time - flowers dead after 24 hours

16 September 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Laimis

Thank you for your review.

Oh, we are so sorry to hear about your experience. We of course need to check on that, and we have therefore asked you for a little more information so that we can see what has happened.

We hope to hear from you.

The best greetings
FLOWER

Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE. PATHETIC and HUGELY disappointing!! I ordered flowers for my mom's birthday based on the home page that says Flowr guarantee delivery next day as long as the order is made before 1pm local time. Even though I made and paid for the order at 6:52am and immediately wrote the so-called "customer service" that there appeared to be an error at the booking age because I could NOT receive the flowers until 2 days later, the reply I received was rude and entirely not even TRYING to offer a solution, but rather a woman wrote me I could cancel my original order and make a new one ^$*&^&^%^* -- seriously??? You are incapable of making a manual change on the delivery date even though you had over SIX FULL HOURS to do so? Even if it took you over 3 hours to get back to me Customer Service STILL had over 3 hours to pick up the phone and call the florist in charge of the delivery - I was NEVER provided with details of who/what flower shop was in charge - instead the completely incompetent Customer Service agent takes LONGER to write me all kind of completely irrelevant and unacceptable BS excuses for why they cannot do anything, instead of simply having picked up the phone. Massively disappointing and simply unacceptable!!

12 September 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Maja

Thank you for your review.

We are sorry to hear about the experience you've had with our customer service.
This is not at all the experience we wish to give our dear customers.

At FLOWR we value a safe and secure delivery of the ordered bouquet to the lucky receiver. We understand that flowers are not simply flowers, but are sent with a lot of love and caring thoughts. 

We would love to take a closer look at the case, which is why we have contacted you via Trustpilot to get some more information. 

We hope to hear from you. 

Kind regards
FLOWR

Rated 5 out of 5 stars

Totally exceeded my expectations

Totally exceeded my expectations – good value for money – beautiful flowers – my family in Denmark told me that was a surprising nice bouquet of flowers.

5 September 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Dear Bjorn

Thank you for your review 

We are very pleased to hear that you are satisfied with our beautiful flowers - we greatly appreciate it.

We look forward to delivering another beautiful bouquet for you. 

Have a lovely day

Kind regards, 
FLOWR

Rated 5 out of 5 stars

Super god service. Flotte buketter.

Super god og hurtig service med flotte buketter

31 August 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Jette

Tusind tak for din skønne anmeldelse - den varmer!

Vi håber, at vi må levere en smuk buket for dig en anden gang.

De bedste hilsner
FLOWR

Rated 5 out of 5 stars

Konfirmationsroser

Super flotte roser leveret i en kasse så de ikke blev trykket under transport, kan absolut anbefales.

29 May 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Jette 

Sikke en smuk anmeldelse - den sætter vi virkelig pris på. 

Det er så herligt at høre, at de skønneste roser kom frem til den store dag. 

Vi håber, at konfirmanden havde en uforglemmelig dag. 

De bedste hilsner
FLOWR

Rated 5 out of 5 stars

Great!

I bought the flowers for my friend in Denmark, I am from England. It was very easy to buy them and communicate with the staff when there was a mistake in the delivery date on the website. Thank you

12 May 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Hi Ella!

Thank you for your review. 

It's lovely to hear that everything went well, even when it didn't go exactly as planned. 
We hope we are able to bring out your bouquets again, whenever you need one. 

Have a lovely evening. 

Best regards
FLOWR

Rated 5 out of 5 stars

Intet at klage over

11 May 2022
Unprompted review
FLOWR logo

Reply from FLOWR

Kære Esben

Tak for din anmeldelse.

Hvor er det bare dejligt, at alting gik efter planen. Det er jo bare lige sådan, det skal være, når man sender skønne blomsterhilsner. 

Rigtig god dag. 

De bedste hilsner
FLOWR

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