Cancer Research UK Reviews 

12
TrustScore 2.5 out of 5

2.6

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Company details

  1. Charity
  2. Association or Organization
  3. Non-Profit Organization

Information provided by various external sources

Cancer Research UK is a cancer research and awareness charity in the United Kingdom and Isle of Man, formed on 4 February 2002 by the merger of The Cancer Research Campaign and the Imperial Cancer Research Fund.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

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1-star

No history of asking for reviews

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2.6

All reviews

(12)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

Very slow delivery

Buying post-mastectomy recovery bras, waiting for delivery for 1 week and still not arrived. Over estimated delivery time, minimal communication.

Excessive prompts to donate while shopping.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I Was a volunteer.

I was a volunteer for a few years. I worked sorting donations in your branch in suffolk. I have witnessed waste of charities moneys by the enpet way stock is moved. Sorry if the delivery guys doesn't understand what's written on the cull bags etc why is he still employed? I thought wrongly that I was a valuable member of the team. How wrong was I. 8 months away due to illness no one has called to see how I am or if I will be returning. I will take myself elsewhere to hope benefit another charity. And you were desperate for volunteers. Your sure know now to lose them. Management stands around gossiping while the volunteers do the work. I cant work with people like that.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

eBay scamming is ok if you’re a charity

Purchased a camera from your eBay account- you proceeded to send me pottery and asked me to send back the item before you would send my correct order out. I did this, spent my own time going to the post office and two months later I have had no camera or refund. Avoid at all costs, your staff on eBay have a terrible attitude. Spend your money helping a charity who actually care

3 November 2024
Unprompted review
Rated 1 out of 5 stars

Poor services

No confirmation email once they have your money. They hope you will call their premium number so they can get even more money from you. Left on hold for ages. had to try the chat system. Agents ignore the questions they don't like and only answer the ones that can be answered with automated messages. Daisy and Megan were awful. Do not buy from them.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service.
- Failed to delivery Birthday Flowers on time
- Flowers arrived looking nothing like the website
- Failed to answer complaint (two weeks and still waiting)
- Embarrassing for CRUK, they need to stop this service or find a new partner.

13 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered in plenty of time- days in…

I ordered in plenty of time- days in advance and they didnt get there on my requested date. Cant get through to them. Bot chat just kept sending me in circles saying i had to take it up with Royal Mail. no confirmation email- as other users have said. So disappointed.
wish Id read these reviews first

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Very poor performance

Flowers dead within a few days of arrival. No communication back from the company when contacted. They don't even bother to send you an order confirmation. (And yes I did check my spam folder)

29 March 2022
Unprompted review
Rated 2 out of 5 stars

"Supply for Anti-viral Vaccine for Cancer Treatment"

Mr. Mustafa Behrem is a Research Assistant of Research and Department working with One Herb Laboratory Ltd, One of the leading Bio Pharmaceutical Companies here in England. He is looking for a reliable businessman/individual here in UK to represent his company in sourcing some basic raw material used in the manufacturing of high quality Anti-Viral Vaccines for Cancer treatment and other lifesaving Pharmaceutical Products.

6 July 2021
Unprompted review
Rated 1 out of 5 stars

CANTERBURY

CANTERBURY: Staff more concerned using mobile phones instead of serving customers. Staff continually changing, seem to be unaware that goods donated are to be sold to public for cancer research. Staff should not have first dibs at donations which is happening a lot. I'm very reluctant to support any charity that benefits staff.

21 November 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers and a charity donation

Beautiful flowers at affordable prices delivered to UK addresses with next day delivery available and when ordering you are making a small donation to Cancer Research. A wonderful service that is not publicised enough.

9 September 2019
Unprompted review

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