Flowersdelivery4u Reviews 

571
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Horrible. DO NOT ORDER FROM THESE PEOPLE!! No delivery confirmation, no order confirmation. They appear to be a scam company. Total waste of money.

Rated 1 out of 5 stars

Ordered the Christmas Theme Florist Choice (£49.99) for my mother-in-law (to cheer her up - always a difficult time since death of husband) thinking this would give flexibility to the florist to make... See more

Rated 5 out of 5 stars

After parking up outside their premises and a quick phone call to place my order, they were able to fulfil it within 15 minutes with an amazing array of flowers and colours exactly as desired - all fr... See more

Rated 1 out of 5 stars

I received the yellow rose and freesia bouquet-superior size. Very poorly packaged in a box far too large and had been for some time kept upside down so the water retaining gel had soaked through t... See more

Company details

  1. Flower Market

Information provided by various external sources

Flowersdelivery4U delivers beautiful fresh flowers all over the UK. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Our professional staffs are dedicated to making your experience a pleasant and that's why we always go an extra mile to make your floral gifts perfect.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

571 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(571)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible

Horrible. DO NOT ORDER FROM THESE PEOPLE!! No delivery confirmation, no order confirmation. They appear to be a scam company. Total waste of money.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!’

Avoid at all costs!’
I Will never order from this company again! My order has never arrived, it is now 6 days late and I’ve emailed them 3 times so far and not one response back! I am having to go via my bank to claim my money back.

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Awful - Avoid unless you expect dissapointment

Awful - Ordered flowers for my mother at valentines day. What was ordered compared to what was delivered was completely different. I would not have ordered what was delivered seeing she is allergic to lilies. I tried to contact Flowersdelivery4u twice regarding the issue with the order and received no reply. Would not recommend or use ever again.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM company, thieves to avoid!

Ordered one of the biggest bouquets from this SCAM company, no flowers, no response to emails. They were quick to steal the money from my account, so now I'll see you in cou ty court you thieves!

16 February 2025
Unprompted review
Rated 1 out of 5 stars

Ordered for someone as a surprise

Ordered for someone as a surprise. Emailed twice as flowers didn’t turn up. Once they did it was a much smaller bunch to what I ordered. No communication and poor flowers. I will not be using this lot again

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered flowers to be delivered last…

Ordered flowers to be delivered last week and have received zero updates on the delivery and had the money taken from my account.

I’ve bought a few times from this company but never again!

If anybody has any advice on how to get a refund I’d would be greatly appreciated.

20 December 2024
Unprompted review
Rated 2 out of 5 stars

Flowers not received and no updates

Ordered flowers to be delivered on the 15th December, the money has been taken from my account but no delivery has been received. Tried to contact the service via email as the number is not available, no reply.

I have previously had good service and have always recommended them. The flowers were a surprise to my Aunty and it's disappointing that this has been spoiled.

I also can not log into my account to check for update and am not able to reset my password word

15 December 2024
Unprompted review
Rated 1 out of 5 stars

NEVER USE THIS COMPANY

NEVER USE THIS COMPANY
Offered half price bouquet - never delivered and no customer service - had to involve bank for a refund

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Rip off and not as advertised and no customer serviced

Ordered flowers for my wife. Number of flowers were less than what was mentioned for the price. They were also too small. It is cheaper and beter to buy from local supermarket.emailed customer service twice and awaiting reply for 4 weeks now. No phone number. Total rip off

10 September 2024
Unprompted review
Rated 1 out of 5 stars

shocking customer service

i have used this company for years and while i have had a few issues, i have always been pleased with their service. that has changed as i ordered flowers for my step mums birthday (one of their most expensive) and she received a much smaller bouquet with a note to a completely different person. I have emailed multiple times with no reply. i have also messaged through messenger, again with no response. as there is no phone number on their website, i have no intention of using them again.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed - zero contact Ordered flowers to be sent to a friend…

Ordered flowers to be sent to a friend in sympathy at the loss of her mum. Flowers never arrived and I have now emailed the company twice asking for a refund or an alternative delivery but have heard nothing back. I have used Flowersdelivery4u previously and never had any problems but to get zero response is very disappointing. The phone number is not connecting and there is no online help chat to speak to so emailing is my only recourse. I hate that at such a sad time my friend feels like I wasn't thinking of her.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! I ordered a chocolate bouquet for my granddaughter. It has not arrived and you cannot contact the company! No phone number or email working!
A waste of money. Will claim back from credit card company!

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 2 of their chocolate bouquets…very disappointing

Ordered 2 of their chocolate bouquets for upcoming family birthdays, I requested a delivery date of the 12th April and received the initial order confirmation stating that I would receive courier and tracking details in due course. That is the last I heard from them. I have tried emailing their supposed help contact 3 times and their phone line is (strangely) no longer live.
Please do not waste your hard earned cash on these people, for a company who supposedly deal with people’s Life Occasions their service seems to be somewhere between poor and non existent. Very very disappointing

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Incredibly disappointed

I don't normally provide reviews but I was so disappointed with my order that I felt the need to.

I purchased some flowers from a sales offer that was emailed to me from the company. The offer was 50% off.

I selected some flowers with an initial price of £80, used the discount code and then added on delivery. Total price of £44.99.

The company emailed me a day later saying they no longer had those flowers in stock and offered me 3 alternatives which were all priced similarly.

I made my selection and eventually they turned up. The box was bashed making it difficult to get the flowers out safely, there was no gift card which should have been included, and although the bunch of flowers were nice, they were most certainly not worth the £80 original price tag (before the discount). I emailed my disappointment to the company and haven't yet received a reply, stating I didn't think they were worth more than £30. I haven't had a response, but it was only half a day ago.

The flowers were provided by someone else, after checking their website, the same bunch with the same name were there (Scarlett Bliss) and were priced at £38.

Do not buy from this company. I was disappointed paying £45 for these flowers, never mind the fact the original price was more than double.

I presume all they do is find flowers from elsewhere, more than double the price, so with a 50% discount they make a profit, and then let someone else do the hard work.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

Ordered flowers for Mothers Day

Ordered flowers for Mothers Day. Turned up upside down in boxwith flower petals every where and the bouquet was mouldy and rotten! Customer services useless! No refund because I only sent one picture of the bouquet. Will never use again and will tell everyone I know not to use them.

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Flowersdelivery4u.co.uk has been…

Flowersdelivery4u.co.uk has been amazing! My daughter is attending University and I am in the United States and they have provided fantastic Communication and delivered gorgeous boutiques to my daughter. It's great to know I am so far from her and I can trust they have it handled! Thank you soo much! 💓

19 January 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE !!!

DO NOT USE !!!! Awful company
Dead mouldy flowers delivered . Snapped flower heads
No reply from their customer service team

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Great flowers great service

Great flowers great service

I've used this company for years and everyone who has received flowers from them are very impressed. I've never had an issue and flowers have always arrived on time and in good condition. I recently accidentally ordered a bouquet to my own address instead of the the intended recipient and the firm couldn't have been quicker to respond to my email and correct the address - great service.

8 November 2023
Unprompted review

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