Flowerchimp Reviews 51

Poor customer service from Izawati ; poor website instructions and descriptions

Avoid it at all cost

Their WhatsApp support service is amazing. First, the chatbot layer is useful. Then the people working behind it like Amira, are really helpful and fast in providing a solution. I had made a mistake in delivery address and she made the change super easy via chat. In addition they provided email confirmation with changes. Once again thank you and I will recommend and use your service again.

Good Experience, fast reponse for revising my order, thanks "Haikey"(live agent).

This is the second time I buy a gift with Flowerchimp.
I speak with Izawaty, who is really good, patient, and proactive.
Really very good!!

Thank you Izawati for your amazing service, updating me constantly on my order which I truly appreciate.

Looks nothing like product photo. very poor quality

The most satisfying was the efficiency in virtual services thru WhatsApp and email. I did not waste time chatting with the robots. I got fast and direct responses from Natasya and Izawati. Thank you.

Prices are reasonable in wide varieties of bouquets.

Easy, fast, reliale. Helped with some edits after my delivery was confirmed too. Fast replies and very reliable

The customer service (Izawati) is very helpful, friendly and responses promptly. Really appreciated.

The flowers arrived on time and the staff were very friendly! Big thanks to Izawati and Natalia for helping me out with customer support. Very friendly and they were able to make adjustments for me. Would recommend 100%

Great customer service, Izawati

I would definitely recommend Flower Chimp.

Having stumbled upon them through random online search out of urgency, Izawati has been very kind, responsive and helpful throughout my order, despite having raised more than a few enquiries, custom order and changes.

Very bad experience. They promised ( I requested on the note, and they confirmed in email) that it will be delivered before 5pm, and no. They couldn’t make it, they told me the driver had an accident but the driver had another story saying the company told them just deliver before 6pm.
Thing is, it was meant to be a surprise and she already left work after 5pm.
Then multiple chasing and calls it was delivered at night to her place. Surprise was ruined, I regretted using this company.

Very good reliable service
Thanks izawati

Good customer service by Izawati, top notch flowers

I'm Italian and was looking for a flower shop that would allow me to deliver to Hong Kong. I found the perfect solution in Flower Chimp.

Delivery on time
Excellent value for money
Courtesy and kindness of the operators, Shakila and Izawati

Everything was perfect, I will use their services again.
Recommended.

Thank you Darshinifor your kind support. I have made a mistake to make an order. but she was very kind and fast to solve the problem. I needed to send a condolence flowers to dear friends from oversees. However she made everthing easy! Thank you again for the great service!

I have made a prompt change after my order on the same day. Darshini was super helpful to give instant response to resolve my problem from processing store credits to issuing a manual order. That means a lot to me and I could surprise my loved ones from overseas.