floward.co.uk Reviews 478

Great service, understandable, very informative. Helpful. Just need a a more options on time slots to deliver flowers instead of just one time slot. Love the flowers

The delivery took waaay longer than I expected, I wanted it to arrive before the occasion in one day ended up being delivered on the day of the occasion, even if the recipient was busy all day there’s ways were they can choose time slots that suits them.

I placed my order 15th of Jan in the morning got delivered 16th of Jan afternoon.

Bad experience

Very unprofessional. Delivery made 2 weeks later. The box is tiered and the cake is in mess. I am happy to provide photos if needed. Not recommended at all. Very bad communication with the costumer services. Please avoid using them.

Highly recommended with perfect company and quality products.

I was sent what looked to be beautiful bouquet of roses and hydrangea. It arrived on the Wednesday by Sunday the hydrangea had completely wilted. The roses gave up on the Monday. I sent an email to Floward with a photo and didn’t receive a reply. So the following week I got in touch via WhatsApp. I could not believe their response - they expect the flowers to last 2-3 days. Really Floward, when you have charged £135 I think it’s a complete disgrace! And yes I did trim the stems on arrival and used the flower food provided

Excellent price-quality. Very good service of delivery. I recommend it.

Good communication
Sweet staff tamara was wonderful with excellent way in communication and reply
Thanks tamara

Beautiful arrangement and timely delivery.

Very bad the flowers was delivered 3 days afterr the chosen date.

The worst and scam Floward. They use to keep on repeating to their customers with bad and disgusting service. Collecting money without sending the gifts and not following the time slot as customers request. Do not try and don’t to be avictim if your read the reviews. How come the agent keep on saying check their policy if they fool their customer. The order was book 3days before the delivery and message was attached upon ordering the flowers. The day of delivery I contacted via whataspp to follow up my order but still my order wasn't delivered to the recipient until the time was over. The time slot supposed to be the flowers should deliver to recipient the customer agent contacted me that my message was too long but they dont considered to contact earlier from whatsapp during my inquiry. The flowers wasnt delivered and I should cancelled the time was over supposed to be the recipient should recieve. And the worst than the worst they dont want my money back with full amount they insist to collect the 50%...whattttt???? With their worst and disgusting service they can afford to collect money...it is kind of milking goat their business😩😩😩😩😩

I just knew that my order to Mubarak Al Dossary never received!!!
And no one informed me or refund my money

Bad customer service, and I was also robbed, and the gift was not delivered. Bad experience. I will not deal with floward next time.

You didn't give the flower to my friend, just put it out side of the house without any announcements and calling phone. How received?

Was great snd on time

Beautiful, timely and reliable!