Flothemes Reviews 332

Really surprised by the fast and effective response of Flothemes Help Support. I had a problem on my website with a third party plugin and finally it was Flothemes who helped me find and solve it. Also, I would also like to highlight the good predisposition that Victor has given me, he was always very communicative and resolved all my doubts

Flothemes give always great support with my website questions.

I can't give 5 starts because even though the issue was finally resolved by sending emails from March 10-23 back and forth, communication was very slow. I was getting 1 email replay each morning per day and waiting for the next morning to get an answer. It took more than a week to get my issue resolved instead of getting this job done in one or two days. When building a website and things aren't compatible or working the way they are supposed to I believe the support team should try to take care of it asap and not make its clients wait for more than a week. The communication with FB messenger is even worse as they also reply once a day and just send me a link for referrals and tell me that I need to submit a ticket which I already have. The subscription is a bit overpriced for not getting Live Chat or any phone number for support or quicker replays when the pages of your website aren't working because of the app. It is very frustrating. I hope the communication between customers and support gets quicker in the very near future. Thank you!

Love their websites and their support is super helpful as well!

I've used Flothemes to design my website for over 2 years now. I love how easy it is to customize as I update my portfolio work. Last week I encountered an issue with font colors and the Flothemes team quickly helped solve my issue. Thank you!!

As usual a great experience with Flothemes. I have used them for 5/6 years now and the support team are always there for me (even have time for my stupid questions and mistakes)

Long term User of flothemes here, and hopelessly bad at all things technical! Flothemes has allowed me to concentrate on my photography and creativity without stressing over web design and maintenance My webpage is easy to manage and update when needed with great support articles to help when needed.
I had a first class experience with support recently where they sorted an issue way above my head with no fuss or work on my end, thanks to the support tech Daniel who did a great job!

I reached out to Flotheme's customer support to assist me with fixing an issue I experienced with a flexblock. They were very quick to respond and assist. I am so happy with their customer service!
Thank you for your help, Daniel!

the support was able to answer all of my various questions very quickly and also find and install individual solutions. Perfect!

Flothemes: We are very happy with this company! The site can be built as we want it; but we can also take ready-made templates! Usage is simple; but of course it requires commitment and perseverance. Our site is medium in size.
The assistance is punctual and always solves my requests. If something cannot be done, they have always suggested alternative ways. We are very satisfied with Flothemes! Furthermore, the possibility of asking for advice in Flo's facebook groups is fantastic. We highly recommend it.

Great support as always thanks FloThemes!

These are the best themes ever. I love working with it. In addition, the support is great and very friendly.

Thanks

I absolutely loved working with this team. They helped me with my business and website more than I ever could have dreamed of. They were always so fast to answer any questions and truly took their time making sure everything was perfect. I couldn’t recommend them more!!!

So far I have not had a good experience. I really want to use their products but I am having no luck whatsoever with Customer Service. No answer on the phone. They finally responded on Facebook messenger and vaguely responded "Oh, sad to hear that. I'm afraid that we our hands tied up in this situation". They ignored all of my questions!

I never ever do this but how frustrating is that response!

I'm hoping someone can step up and offer help and good service so that I can change this review but this is currently where I am.

I just launched a new Pronto site I love and can easily manage moving forward. The advanced setup service was exactly what I needed. Dan was incredibly patient and helpful when I didn’t understand something. He was always quick to troubleshoot any issues I was having. I’m so appreciative and happy I didn’t try to launch a new site alone!

Exceptional support and guidance from Flothemes in building my website. From start to finish, Dan was always available to answer my questions and provide insightful instructions on how to create a stunning website using amazing themes. Dan, went above and beyond to walk me through each step of the process. He was patient, knowledgeable, and always available to assist me whenever I needed help.If you're looking for a company that will go the extra mile to ensure your success, I highly recommend Flothemes.

This team delivers on time, professionally, and they communicate on everything. I trust them completely!

Flothemes customer support was VERY helpful in resolving my issue. Daniel was prompt in responding with a solution and followed up to make sure the issue was resolved. Thanks for the help, Flothemes!

We've been Flothemes users for a few years and always very happy with both their products and their customer experience. Their themes(not only one main theme) are amazing, beautifully designed and offer so much flexibility! Their customer support is always very quick(even on weekends!) and we always had our problems fixed really fast!