We dealt with a really lovely guy called Brad who couldn’t have been more helpful.. we ordered the LVT grey mountain ash and wasn’t disappointed it’s fantastic. He also called us back to offer an ear... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can honestly say I don't think I've experienced such a high level of customer service in a very long time. Brad was super helpful and went above and beyond to fulfill my order of LVT Flooring. Lot... See more
Company replied
Ordered off the website but phoned before to check the quantity I required was in stock! Spoke with a very helpful lady who confirmed the stock! I was able to elect the delivery day and was kept in... See more
Company replied
Stumbled across Floortoyourdoor website after a retailer wanted to charge us almost £5k for supplying and fitting our floor. Pricing was the best we could fine anywhere. Delivery was really quick an... See more
Company replied
4.8
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Floortoyourdoor
Thank you for leaving a review, we are always pleased to hear that customers are happy with our service.
Best regards
Brad
Great quality carpet & service
This is the second time I have used this company & have again been really pleased with the service . Good quality carpet & fast delivery. Would definitely recommend
18 June 2026
Unprompted review
Reply from Floortoyourdoor
Thank you so much for leaving us such a great review. We are very happy to hear that you were so pleased with everything and look forward to dealing with you again.
Best regards
Nichola
Highly Recommend
After being let down by my supplier, I found the range of carpet on floor to your doors website. I received my order within the timeframe given.
Brad was really helpful on day of delivery, keeping me in the loop after I used a number that couldn't receive the tracking link. Great prices too! 10/10 would recommend.
8 May 2026
Unprompted review
Reply from Floortoyourdoor
Thank you so much for your fantastic review! Glad to hear that you were so happy with our service and prices.
Best regards
Brad
Excellent and very helpful service
Excellent and very helpful service. Also a very very reasonable price. Thank you.
17 April 2026
Unprompted review
Reply from Floortoyourdoor
Thank you for your 5* review. We are very happy to hear how pleased you were with everything.
Best regards
Nichola
Great service delivered on the day I…
Great service delivered on the day I needed after being let down by local builders merchant
Liquid Screed mapei ultraplan renovation screed 3240
30 bags needed to be 40mm thick easy to use and level
2 April 2026
Unprompted review
Reply from Floortoyourdoor
Thanks for your great review, we really appreciate you taking the time to leave that for us.
Best regards
Brad
Easy to order online
Easy to order online, great communications and delivery. Goods arrived on time.
Will definitely use this company again.
1 April 2026
Unprompted review
Reply from Floortoyourdoor
Thank you so much for leaving us such a great review! We're really happy to hear how well everything went for you and look forward to dealing with you again in the future.
Best regards
Nichola
Reply from Floortoyourdoor
We're really pleased to know how happy you were with everything! Thank you so much for leaving us the review.
Best regards
Nichola
First time at levelling a floor,
First time at levelling a floor,
Arditex was easy to use simply mix with the latex liquid , area of 12 m2
Done in about 1 & 1/2 hours
Perfect, set very quickly
Walked on after 3 hours
6 March 2026
Unprompted review
Reply from Floortoyourdoor
Thank you for leaving us a review. We're very pleased to hear how happy you are with the product you purchased from us.
Best regards
Brad
Great experience x 2!
I have used floortoyourdoor a couple of times now to purchase carpet, good prices, great selection and quick delivery makes for a great experience and I just then have to source a local fitter. Highly recommend.
27 February 2026
Unprompted review
Reply from Floortoyourdoor
Thanks so much for leaving us such a great review. We are very happy to hear how pleased you are with everything. We look forward to dealing with you again.
Best regards
Brad
Reply from Floortoyourdoor
Thank you for leaving us such a positive review. We look forward to dealing with you again in the future.
Nichola
Floor To Your Door
Great service
Used these guys for the first time and all I can say is great service from start to finish.
I had a small issue on ordering online but this was politely resolved as this was my issue not the website. Customer service fab. Delivery was great and delivered not just to the door but to room needed in.
Will use again in the future for sure.
17 February 2026
Unprompted review
Reply from Floortoyourdoor
Thank you so much for your fantastic review. We are so pleased to hear how happy you were with the service and delivery. We look forward to dealing with you again in the future.
Brad
Floor To Your Door
Floor to your Door was great
Floor to your Door was great. I spoke to a chap on the phone who talked me through what I needed and then ordered. Prompt delivery and the delivery man was extremely pleasant and helpful too. I intend to use the company again.
10 January 2026
Unprompted review
Reply from Floortoyourdoor
Thank you so much for taking the time to leave us such a fabulous 5 star review. It's lovely to hear how happy you are with everything.
Best regards
Brad
FloorToYourDoor
Great quality carpet and good delivery options
Easy to order and good delivery options. Carpet quality excellent.5*
26 November 2025
Unprompted review
Reply from Floortoyourdoor
Thank you for leaving us a great review. We're very pleased to hear how happy you are with everything.
Brad
Floor To Your Door
The carpet was a good price
The carpet was a good price, easy to order and delivered quickly. The carpet looks great. Very happy with the service.
17 November 2025
Unprompted review
Reply from Floortoyourdoor
Thanks for your great review! We are really pleased to hear how happy you are.
Brad
Floor To Your Door
Fantastic communication and service
Fantastic communication and service. Cannot fault anything. The LVT flooring was brilliant and delivery was prompt. Will certainly recommend to everyone. 5***** Thanks Brad
11 November 2025
Unprompted review
Reply from Floortoyourdoor
We are very pleased to hear that you could not fault anything. Thanks you so much for leaving us such a fabulous review!
Best regards
Nichola
Great service and value.
Great to be able to order samples which arrived very quickly and enabled me to make my final choice more easily.
Very happy with the LVT chosen and an excellent price. Delivery very prompt and free! Would definitely recommend.
11 November 2025
Unprompted review
Reply from Floortoyourdoor
Thank you for your fantastic review!
Best regards
Nichola
Exceptional service
Exceptional service. Quick response and quick delivery.
10 November 2025
Unprompted review
Reply from Floortoyourdoor
Many thanks for your great review.
Best regards
Brad
Amazing company
I can honestly say I don't think I've experienced such a high level of customer service in a very long time. Brad was super helpful and went above and beyond to fulfill my order of LVT Flooring. Lots of advice, friendly and extremely helpful, nothing too much trouble. And to top it off we are not disappointed in the Polyflor Camaro LVT flooring. If all businesses were run this way everyone would be on to a winner. Highly recommend this company. Thank you.
6 November 2025
Unprompted review
Reply from Floortoyourdoor
Thank you so much for your fantastic review! it is really good to hear how happy you are with everything.
Best wishes, Brad
Fantastic customer service
We dealt with a really lovely guy called Brad who couldn’t have been more helpful.. we ordered the LVT grey mountain ash and wasn’t disappointed it’s fantastic. He also called us back to offer an earlier date for delivery ie the thursday which was even better for us.We will recommend and definitely use Floortoyourfoor again Well
done Brad and team 👍👍👍
29 October 2025
Unprompted review
Reply from Floortoyourdoor
Thank you for your fantastic review! We are so pleased to hear how happy you are with everything and look forward to dealing with you again in the future.
Brad
Excellent company
Excellent company, cheaper than everywhere else and goods were delivered the next day. Would highly recommend
17 October 2025
Unprompted review
Reply from Floortoyourdoor
We are very pleased to hear how happy you are with our Company! Thank you so much for leaving us such a great review.
Nichola
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.