Wendy at the Harrogate store was so friendly and helpful, made some great suggestions, and loaned us samples to try at home. The store has a wide choice of carpets and flooring at a range of prices -... See more
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Just had an excellent experience with Chris who helped us choose flooring for the entire House (wood and carpet). It’s especially good that the store was open on a Sunday! He even had treats for the d... See more
Company replied
Very happy with my carpets and the service. Ronnie the fitter superb and showed me how to repair an old laminet floor too. Brilliant.
Kris could not have been more helpful throughout the whole process. His communication was excellent, and despite us having such a short lead time, he went above and beyond to make sure everything wa... See more
Company replied
Company details
Written by the company
Floorstore Harrogate, 3,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring. At Floorstore, we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic & commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have in finding the perfect flooring for your space.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
87 – 89 Leeds Road, HG2 8BE, Harrogate, North Yorkshire, United Kingdom
- 01423276185
Get FREE underlay on any flooring order
4.6
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my carpets and the…
Very happy with my carpets and the service. Ronnie the fitter superb and showed me how to repair an old laminet floor too. Brilliant.
23 October 2026
Unprompted review
Excellence service
Excellence service, helpful and knowledgeable
Thank You
14 October 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you so much for your fantastic 5-star review! We're delighted to hear that you received excellent service and found our team helpful and knowledgeable. We really appreciate your kind words and thank you for choosing Floorstore. We hope to welcome you back again in the future!
Just had an excellent experience with Chris
Just had an excellent experience with Chris who helped us choose flooring for the entire House (wood and carpet). It’s especially good that the store was open on a Sunday! He even had treats for the dogs. The whole process was completely stress free and Chris was very knowledgeable! Great service
11 October 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you, Susy, for such a lovely review! We’re delighted to hear Kris made choosing flooring for your whole house such a stress-free experience and was able to help with both wood and carpet. It’s great to know the Sunday opening was convenient too — and we’re glad the dogs were looked after as well! We’ll be sure to pass your kind words on to Kris.
Friendly, helpful and great choice of products
Wendy at the Harrogate store was so friendly and helpful, made some great suggestions, and loaned us samples to try at home. The store has a wide choice of carpets and flooring at a range of prices - it can be a little bewildering but all the staff are knowledgeable and make it easy to focus on the right range for your budget and room style.
8 October 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you for your wonderful review, Gill! We're delighted to hear that Wendy and the team at our Harrogate store made your visit such a positive experience. It's great to know their friendly advice, helpful suggestions and range of samples made choosing the right flooring that little bit easier. We'll be sure to pass on your lovely feedback to Wendy and the team. We hope to welcome you back again soon!
Reply from Floorstore - Harrogate
Thank you, Matthew, for your lovely review! We’re so pleased to hear the team were friendly and helpful when helping you choose the right materials. We really appreciate your feedback and support!
Good service
I received good service at this store in Harrogate. Everyone was helpful and my flooring was fitted the next day! Fast and a good price too . I would recommend this store.
10 September 2026
Reply from Floorstore - Harrogate
Hi Shona,
Thank you for the fantastic review! We’re really pleased to hear you received great service and that your flooring was fitted so quickly. It’s brilliant to know you were happy with the price too. We really appreciate your recommendation and hope to see you again!
purchased carpets for our home
purchased carpets for our stairs, landing and bedrooms - good price, great service and superb carpet fitter
3 September 2026
Reply from Floorstore - Harrogate
Thank you for the fantastic review, Steve! We’re really pleased to hear you were happy with the price, service and carpet fitting. We hope you’re delighted with your new carpets throughout your home, and we really appreciate you choosing Floorstore!
Reply from Floorstore - Harrogate
Thanks so much for the lovely review! We’re really pleased to hear you found the team helpful and knowledgeable. We appreciate your feedback and hope to see you again soon!
Great Service and Happy with Result
The sales process provided by floor store and the advice we received were bang on. In addition the fitting completed by Craig was absolutely excellent. My daughter’s room has had an amazing glow up as a result. Excellent overall.
18 August 2026
Unprompted review
Reply from Floorstore - Harrogate
Hi Andrew,
Thank you for such a fantastic review! We’re delighted to hear that you were happy with the advice and service from our team, and that Craig did such an excellent job with the fitting.
It’s wonderful to know your daughter’s room has had such an amazing transformation. Thanks again for choosing Floorstore!
Kris could not have been more helpful…
Kris could not have been more helpful throughout the whole process. His communication was excellent, and despite us having such a short lead time, he went above and beyond to make sure everything was organised and pushed through as quickly as possible.
He was absolutely lovely to deal with, professional, friendly and incredibly helpful from start to finish. We really appreciated all his hard work and couldn’t recommend Kris and the team highly enough. Fantastic service! Thank you so much Kris!
20 August 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you so much for your fantastic review! We’re delighted to hear that Kris made the whole process so smooth, especially with your short lead time. His communication, professionalism and willingness to go above and beyond are qualities we’re incredibly proud of. We’ll be sure to share your lovely feedback with Kris and the team, they’ll be thrilled!
Very helpful
Very helpful, polite, gave us the right amount of information, ended up ordering not just due to price but because of the customer service.
18 August 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you for your wonderful review! We’re delighted that our team was helpful, polite and provided all the information you needed without overwhelming you. It’s especially lovely to know that our customer service, as well as our pricing, helped you choose Floorstore. We truly appreciate your order!
Just placed an order in store
Just placed an order in store. So helpful, quick, good price, fitting booked next week. Great.
12 August 2026
Unprompted review
Reply from Floorstore - Harrogate
It’s lovely to hear that placing your order in store was so quick and straightforward. We’re pleased the team could help you find the right flooring at a good price, and we hope everything goes smoothly with the fitting next week!
Great service and choice
Very helpful and patient service from Adrian, whilst I chose a carpet
11 August 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear that Adrian was helpful and patient while you chose your carpet. We’ll be sure to pass your kind feedback on to him, and we hope you’re very happy with your choice.
A genuinely lovely team of people that…
A genuinely lovely team of people that listen well, know their product and can advise. Highly recommend
5 August 2026
Reply from Floorstore - Harrogate
Thank you for the fantastic review! We’re delighted you found our team knowledgeable, attentive and helpful. We really appreciate your recommendation and hope to welcome you back to Floorstore again soon!
Reply from Floorstore - Harrogate
Thanks for the kind words! We’re glad you enjoyed visiting our showroom and had such a positive experience with the team.
Generally Good
Very helpful in letting us borrow carpet samples to try at home, but arrangements for measuring and fitting didn't go to plan.
23 July 2026
Reply from Floorstore - Harrogate
Thank you for your honest feedback. We’re glad the carpet samples helped you choose at home, although we’re sorry the measuring and fitting arrangements didn’t go as smoothly as they should have. We appreciate you bringing this to our attention and will use your comments to help improve our service.
We recently had new flooring installed…
We recently had new flooring installed by The Floorstore Harrogate and couldn’t be happier with the whole experience.
We first met Adrian in the showroom, and he was incredibly thorough while explaining the different flooring options. His knowledge and advice were excellent, and he really helped us choose the right product for our home.
The installation was carried out by Ian Hardy, who did an outstanding job. His workmanship is exceptional, and the finished result looks amazing. We are extremely pleased with the quality of the installation and the overall service from start to finish.
Highly recommend The Floorstore Harrogate for both their expertise and professionalism.
6 June 2026
Reply from Floorstore - Harrogate
Thank you for taking the time to leave such a fantastic review.
We’re delighted to hear you couldn’t be happier with your experience at our Harrogate showroom. It’s great to know Adrian was able to guide you through the different flooring options and help you choose the right product for your home.
We’re also really pleased to hear Ian did such an outstanding job with the installation and that you’re so happy with the finished result.
Thank you again for choosing Floorstore Harrogate and for your recommendation, we really appreciate it.
Very helpful and very patient staff
Very helpful and very patient staff. Professional and well organised from ordering to fitting
22 June 2026
Reply from Floorstore - Harrogate
Thank you for your lovely review. We’re really pleased to hear our team were helpful, patient and professional throughout your experience. It’s great to know everything felt well organised from ordering through to fitting, and we hope you love your new flooring.
Excellent experience from store visit to fitting
Adrian at Harrogate branch was very helpful in store. Prompt service and fast fitting date to accommodate our requirements. Good communication and pleased with the fitting service from Ronnie.
6 June 2026
Reply from Floorstore - Harrogate
Thank you for your fantastic review. We’re so pleased to hear you had an excellent experience from your visit to our Harrogate store through to fitting.
It’s lovely to know Adrian was helpful, that we could accommodate your timescales, and that Ronnie provided a fitting service you’re pleased with. We really appreciate your feedback and hope you enjoy your new flooring.
I received great service at the store in Harrogate and the fitting was excellent
I received great service at the store and Paul managed to make a plan with sending Sacko to come and got my floors on a Sunday. Sacko was great and very professional . He worked solidly and the result is great.
1 June 2026
Unprompted review
Reply from Floorstore - Harrogate
Thank you for your wonderful review, Val! We’re so pleased to hear you received great service from our Harrogate store and that Paul was able to help arrange everything for you.
It’s fantastic to know Sacko went above and beyond to fit your flooring on a Sunday and that you were so happy with his professionalism and workmanship. We’ll be sure to pass on your kind words to both Paul and Sacko.
We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
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