Found floorsave on Google, and ordered a sample of oak flooring which I trying to match. Sample arrived after 3 days and I rang and spoke to a lovely lady called fran who was extremely helpful. I on... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Fantastic help line regarding engineered floor, or advice how to find 15 years old floor board. Free sample was send same day received promptly with additional samples. Thank you for your service.
Company replied
Excellent service from Floorsave. I visited their Southborough shop where I was given lots of advice about the different floor options and was given lots of samples to take home and check in the space... See more
Company replied
We have bought from Floorsave twice and their service is excellent. Nothing is too much trouble and their advice invaluable. Samples come out quickly and any questions answered. Our oiled oak floor is... See more
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Company details
Written by the company
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Written by the company
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Contact info
84 B&C London road, TN4 0PP, Tunbridge Wells, United Kingdom
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4.8
Excellent
961 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great service.
27 March 2026
Reply from Floorsave
Thanks for taking the time to review, we are glad you are happy with our products and service.
Kind regards,
The Floorsave team.
Reply from Floorsave
Thanks for taking the time to review, we are glad you are happy with our products and service.
Kind regards,
The Floorsave team.
Free sample sent as requested
3 April 2026
Reply from Floorsave
Thanks for your review, please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Floorsave are great
Floorsave are great, the floor we chose was a bargain and we are really pleased with the quality, many thanks
4 December 2025
Reply from Floorsave
Thanks for taking the time to review our service. We are really happy you are pleased with the floor and the price! Thanks again.
Kind regards, The Floorsave Team.
Reply from Floorsave
Thanks for your review. We are glad we were able to help again, we hope you are really happy with your new flooring.
Kind regards, The Floorsave Team.
Samples sent very quickly
Samples sent very quickly, had occasion to call and the girls there were most helpful.
10 February 2026
Reply from Floorsave
Thanks for taking the time to review us. We hope you love your new flooring and are glad you were happy with our service.
Kind regards,
The Floorsave team.
Samples arrived quickly.
27 January 2026
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave team.
Prompt service in sending out an…
Prompt service in sending out an example piece of wood flooring.
1 January 2026
Reply from Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
The sample pretty much came over night
The sample pretty much came over night. Very efficient !
15 January 2026
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only requested samples but it was…
Only requested samples but it was extremely efficient and fast delivery
13 January 2026
Reply from Floorsave
Thanks for your review, do let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only ordered samples which arrived very…
Only ordered samples which arrived very quickly.
10 January 2026
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave Team.
Quick response
29 December 2025
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Reply from Floorsave
Thanks for your review. Please let us know if you need any further help with your purchase.
Kind regards,
The Floorsave Team.
Honorable.
Honorable.
They offered me a free sample, and the delivery was free and very prompt.
11 December 2025
Reply from Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring. Happy Christmas and hope to hear from you in the new year .
Kind regards,
The Floorsave team
Reply from Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring.
Kind regards,
The Floorsave team.
Reply from Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
Very quick delivery and ideal sample to…
Very quick delivery and ideal sample to show quality of floor you want.
27 October 2025
Reply from Floorsave
Thanks for your review. Please let us know if you need any further information or help.
Kind regards,
The Floorsave team.
You delivered a sample of flooring the…
You delivered a sample of flooring the next day and I’ve chosen two I would like to order excellent flooring.
7 November 2025
Reply from Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you! We look forward to you placing your order.
Kind regards,
The Floorsave team.
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