We purchased Modin Flooret rigid vinyl flooring for our ENTIRE (including bathrooms/laundry room) 3800 sf house in 2019. They were great for about two years and then the master bathroom floor bucklin... See more
Company replied
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We purchased Modin Flooret rigid vinyl flooring for our ENTIRE (including bathrooms/laundry room) 3800 sf house in 2019. They were great for about two years and then the master bathroom floor bucklin... See more
Company replied
The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... See more
I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... See more
We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... See more
Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.
3047 University Avenue, STE 204, 92104, San Diego, United States
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Replied to 33% of negative reviews
Typically replies within 1 month
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Helpful and knowledgeable associates helped my order process go smoothly and efficient
Good Customer service.
Would love to try some of their LVP in my home.
I have ordered flooring for two homes I own and I'm completely satisfied with the product . It's industry leading .040 wear layer, cost and ease of installation. Another plus is the fast response to any questions you may have.
Picked out 5 samples online. Great communication for confirmation and shipping. Received all samples packed nicely in a box. It really helped to see the color and touch the product in person. When we start our project we will definitely be using Flooret on our floors. Top quality.
I am very satisfied with the customer support and the Flooret product. I was able to complete three bedrooms with the Soho base product and the rooms look outstanding! The fit and function provides an overall seamless appearance and the Soho provides a bright and overall clean look. A great product and simple installation. Thank you so much for a great solution
Our floors now look really good! Representative was responsive to every question we had. Even our installers raved about the product. We added Nakan flooring to approximately 845 SF.
The product isnt as sturdy as stated. The locking system broke with very little pressure. Also did some drop tests with forks and spoons and butter knives they all left noticible blemishes on the product and divits

Reply from Flooret
Overall all my communications have been speedy and associate is knowledgeable.
First, their customer service was great for me. During the whole process, I had a few issues come up and they addressed them all, completely to my satisfaction, and very quickly, so my DIY project never lost time.
Second, the quality of their Modin Nakan Base LVP product was/is awesome. After following a few tips & tricks from a YouTube installer, Joe Letendre, the task of installation was so much easier. Like Joe said, you need the right tools to make it so much easier. And once you get the knack of these tips and tricks, it really went smooth.
Of course, having a quality product to work with is your initial key, else all the tips & tricks are worthless.
I did their one piece bullnose stair treads which were a challenge, but only because they were designed for a 1" existing tread, which I took a piece to a store to see that it would fit like a glove. Ours, after removing the carpet from original construction in 2012, was 1 1/2" thick, so we figured a way to make it work. The quality of the treads were good and strong and very easy to work with.
A little issue came on 2 steps where we had 2 small landings. The only choice was to get the bullnose pieces that you would then use floor planks to hook into. That also included the very top step, which then led to the rest of the flooring upstairs.
So, we needed to do 3 bullnose, and no matter how hard I tried, we could not get the planks to get that last tiny click into the bullnose to do the final tight lock. Not sure why, and with all the experience with the rest of the floor planks into itself, which were perfect in locking every single plank, using Joe's tips & tricks, it just wouldn't lock in, so there is the slightest of gaps, but I made do because the rest of the planks click together perfectly.
Overall, after checking out so many different flooring places and getting other online samples, we settled on Flooret. We are absolutely happy with the results and the quality of their product, and absolutely would highly recommend to others to check it out.
I'm a 68yr old DIY'er and did everything myself, from emptying the rooms, carpet and pad removal, removing all staples and glue residue, pouring flooring leveler in the hallway, to cutting and laying the flooring, and having such a high quality product to work with made the end result that much more satisfying. The wife is happy, and that's all the thanx I needed.
We ordered our floors in July with an Aug - Sept delivery date. An update on September 1st via email gave a date range in October, which has also been passed.
I called and spoke to a friendly gentleman on the phone, yet there is no ETA. I'm starting to think this product only exists in images and samples.
I realize sourcing is a bit out of control, but the lack of updates is really disappointing. It's back to the drawing board to find a product that actually exists outside of samples.
Our goal now is to find one that we like, then cancel our order.

Reply from Flooret
Delivery was faster than anticipated, especially with the Nakan being backordered. The flooring itself is gorgeous and so easy to install, we got the Nakan in the signature. 10/10 will be using in our entire home.
I ordered my flooring today. Michael was very helpful in reviewing what my needs are and reviewing the subtotal and total of my order. Reviewing the total helped me realize I had order too much of an item. Michael is friendly, patient and knowledgeable. I am looking forward to installing the flooring.
Just ordered samples and they are definitely quality. I like the click system they use. They were to my door in a couple days in some fancy boxes. Samples were good size maybe a foot long or so. We marrowed it down to 2 and are going to order the full planks because of all the varations in colors.
Every customer service contact I had was exceptional. The team really knows their stuff and goes above and beyond to walk you through each part of the decision making process. We have nothing but good things to say about our experience with Flooret. Quality product line too!
I needed the confidence that I was getting quality and everything about my order and my interactions with Flooret has assured me that I am. I've since decided to use Flooret to upgrade my entire house!
Quick delivery for samples, excellent customer service! Very good quality materials!
The samples did not have a sample of the different shades that are in the flooring so it doesn’t really give enough info to make a decision.

Reply from Flooret
Inventory shortage this Summer & Fall is creating cost over runs when I have to chose an alternative item which is 48% more expensive.
Always have great customer service & support: patient, friendly, knowledgeable and, will take care you if you have a special need.

Reply from Flooret
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