FloggleWerks Reviews 374

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Better experience than expected. I’ve been burned by online Pipe dealers, I wasn’t expecting much but the whole ordering process was straight forward, the shipping was quick and the products have bee... See more

Rated 5 out of 5 stars

I have 5 FloggleWerks pipes. Every single one smokes absolutely fantastic. Quality craftsmanship, simple, aesthetically pleasing. The only thing I'd like to see is maybe the bowls a tad deeper. No... See more

Rated 5 out of 5 stars

After a recommendation from family member, ordered your Middle Earth Pipe as a Christmas gift for my son. Just received and couldn't be happier. Beautiful craftsmanship and I especially like the fact... See more

Rated 5 out of 5 stars

Had a fantastic experience ordering from flogglewerks, had a pair of custom pipes made for me and my father for Father’s Day. One hobbit pipe and one wizards pipe made for the old man. With custom tex... See more

Company details

  1. Tobacco Shop

Information provided by various external sources

Shop now for handmade Gandalf Pipes, Long Wood Pipes, Hobbit Pipes


Contact info

4.8

Excellent

TrustScore 5 out of 5

374 reviews

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Rated 5 out of 5 stars

Easy ordering

Easy ordering; catalog was clear, and understandable. Delivery was 2 day early. The pipe was excellent, and the wood was clean, and beautiful. The Engraving was clear and clean.
A couple of things to mention : I made mistakes in my order so it was not the maker's fault. I did not choose a darker wood -- but no problem. IMO the bowl was not as deep As I would like, BUT it is satisfactory. I am beyond please with the workmanship, and the efficiency of the maker!

1 July 2023
Rated 5 out of 5 stars

Quality pipe with beautiful engraving.

I got this pipe as a gift for my brother's birthday. I've never seen him so excited. It's a great pipe, well made, and the engraving looks great. They even sent it to me packaged in gift wrapping. Thanks for a great memory for me with my brother!

15 June 2023
Rated 5 out of 5 stars

A great Father’s Day gift

Had a fantastic experience ordering from flogglewerks, had a pair of custom pipes made for me and my father for Father’s Day. One hobbit pipe and one wizards pipe made for the old man. With custom text saying father on his and son on mine. When I ordered originally I made a mistake, so I emailed them and with in 24 hours they replied with resolving my issue. The package came in sooner then I was expecting. Will be shopping with them again! Thank you guys for your amazing work!

15 June 2023
Rated 5 out of 5 stars

Father's day gift

The Churchwarden pipe that they made for my husband is beautiful. The custo.er service was great. We'll definitely be shopping with them again!

4 June 2023
Rated 4 out of 5 stars

I like the pipe and it works well but the stem keeps…

I like the pipe but the stem keeps falling out

18 March 2023
FloggleWerks logo

Reply from FloggleWerks

Hi there!

We're sorry to hear that there is an issue and that the stem is fitting loosely. We do test the fit of each and every stem-to-bowl before sending them out, but something as simple as climate difference between our location and yours can cause the wood to either swell or contract a bit which might compromise the fit. There are a few things that can be tried to help first, but if that doesn't work then we can consider getting replacement pieces as needed.

First, please be sure that you are seating the stem properly itself. This may seem self-explanatory, but you'd be surprised and how often this can be the fix you're looking for so it's always worth a try. The tapered non-flattened end should be inserted into the bowl, directly following the intake hole. Don't be afraid to push firmly, as the stem may go in further than you think - and that is a good thing! A slight twist while inserting can ensure a nice air-tight fit, then straighten as needed.

I do suggest to try inserting it firmly and having a smoke, and allowing your pipe to cool completely afterward without removing the stem. Doing this a few times over the course of the break-in period can really secure the fit of the two pieces as they form together during the heating and cooling process. Please also be sure that you do not purposefully remove the stem while your pipe is still hot at any time, as this can cause warping in the wood and you might end up with a bad fit.

However, if the issue still persists after this then please let us know and we can work on getting you replacement pieces as needed.

If you have any further questions or concerns, please feel free to contact us.

Sincerely,
FloggleWerks

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